Picture courtesy of bitkub

 

THAILAND - A Thai firm's Google Cloud account has been hacked, resulting in a staggering 21 million baht charge. Company representative Phattharachai Mith Vongkoon suspects that cybercriminals used the platform for Bitcoin mining, leading to the inflated bill.

 

Phattharachai reached out to Google Cloud Support and Billing, who confirmed an unauthorised breach. Despite acknowledging the hack, Google stated they could not adjust the charges after their investigation, leaving the company in a bind.

 

The hefty charges have appeared on the company's monthly expense report, making it a challenge to resolve the financial impact swiftly. Phattharachai shared his ordeal in a Facebook group, seeking advice and help from the community.

 

He reported the hack to the local police, but progress has been slow. Supportive netizens suggested he block his payment card and continue liaising with Google for a potential resolution.

 

Although a fix might require patience, there is hope of eventually addressing the financial burden through persistent engagement with Google and relevant authorities.

 

  Adapted by ASEAN Now from Bangkok Post 2025-07-10

 

 

They dont have to, and should NOT pay anything if it was legitimate a hacking incident. 

Google Cloud has the obligation to detect and prevent, Google have ability and should stopped it within hours and reduced the bill from 12MB to 100K at most, even so, the customer should not have to pay.

 

16 hours ago, brfsa2 said:

They dont have to, and should NOT pay anything if it was legitimate a hacking incident. 

Google Cloud has the obligation to detect and prevent, Google have ability and should stopped it within hours and reduced the bill from 12MB to 100K at most, even so, the customer should not have to pay.

 

Without knowing what exactly happened, you're jumping the gun. There's also personal responsibility that could have played a role here.