Nok Air, Pay With Credit Card, Check In

[tartempion]

Nice one, booked return to Bangkok on Kee Nok Air, paid with credit card.

On the way out to Bangkok check in clerk asked to see credit card used to pay for the ticket.

I thought: what the heck want they that for, it's paid isn't and what if you buy a ticket for a family member or a friend?

Anyway showed them my card.

Back in ColdWetLand my bank changed credit card provider and advised to destroy the old card.

So I did, until I checked in at Don Muang two days ago, yes they wanted to see that card again.

They gave me a lot of trouble, they did not understand my explanation in English nor my Thai, showed them my new card, asked them why the heck they need to see the card used, reply was "check sir", Yeah that does it. A supervisor made some calls, I had to wait 15 mintutes in the middle of hall, for what?? The bloody ticket was paid isn't? Trouble for nothing.

BTW, my flight out to Bangkok was on Thai Airways, they also wanted to see the credit card.

[bunnaag]

When You book online with NOK AIR You will see a remark which says very claerly that You have to show Your credit card.In case You want to book for familymembers or friends a copy of the card with Your signature is accepted

[wileycoyote]

To be fair ,Air Asia & TG have asked to see my card too.

[h90]

EVA Air is checking it also.

I have here on file around 1000 valid creditcards, I could fly with someone differents card every day if they wouldn't check.

On a purchase on internet the real owner can book back the money the next 6 month. Therefor they want to see if you are the owner.

In your case they should have been able to refund the old card and charge the new card. That is what I would have done.

[H2oDunc]

If you book a flight with any airline now then you need to have the card with you when you check in. You can get round it but it involves faxing copies of the card and other docs as well. Welcome to the new world order. All to do with fighting terrorism, money laundering and drug dealing of course. YEAH RIGHT !!!!!!!!

[h90]

If you book a flight with any airline now then you need to have the card with you when you check in. You can get round it but it involves faxing copies of the card and other docs as well. Welcome to the new world order. All to do with fighting terrorism, money laundering and drug dealing of course. YEAH RIGHT !!!!!!!!

That has more to do with creditcard fraud.

[tartempion]

To be fair ,Air Asia & TG have asked to see my card too.

Oh well, that promises: next month I have a flight on Air Asia to Bangkok and on to Hanoi, paid 6 months ago wit that destroyed card...will report on the troubles I will get into

If fraud is the reason they need to get their act together: using both the old and new cards on the internet goes through a verification process via my bank needing a special calculator and input numbers based on the calculator. Therefore I would argue the vendor would need to see a mention on the card transaction used as "fraud free" But I am dreaming here

[tig28]

To be fair ,Air Asia & TG have asked to see my card too.

Oh well, that promises: next month I have a flight on Air Asia to Bangkok and on to Hanoi, paid 6 months ago wit that destroyed card...will report on the troubles I will get into

If fraud is the reason they need to get their act together: using both the old and new cards on the internet goes through a verification process via my bank needing a special calculator and input numbers based on the calculator. Therefore I would argue the vendor would need to see a mention on the card transaction used as "fraud free" But I am dreaming here

The fraud that this process attempts to restrict is the unauthorized use of another persons card. The fact that the card has passed authorization only confirms the validity of the card ---- not that you have authority to use the card. I suppose the airlines assume that IF you have the card in your possession --- all is well. I'm not too sure of this logic----but it is better than nothing I guess.

It makes things difficult for anyone who has changed cards --- please post how you go.

Consider the absolute stupidity of this ----- from QANTAS.

"After you have completed your booking you will need to visit our office below within two working days for credit card and signature verification. Your ticket will be issued once your credit card has been sighted.

Bangkok Office

Tour East (Thailand)^#, 21st Floor, Charn Issara Tower I, 942/160-163 Rama 4 Road, Silom, Bangrak"

This is great ----- especially if you live well outside Bangkok.

[werbs]

Nok Air only ask to see the credit card for cards issued from banks outside of thailand, if its a credit card from a thai bank they dont need to see it

[WISteve]

To be fair ,Air Asia & TG have asked to see my card too.

Oh well, that promises: next month I have a flight on Air Asia to Bangkok and on to Hanoi, paid 6 months ago wit that destroyed card...will report on the troubles I will get into

If fraud is the reason they need to get their act together: using both the old and new cards on the internet goes through a verification process via my bank needing a special calculator and input numbers based on the calculator. Therefore I would argue the vendor would need to see a mention on the card transaction used as "fraud free" But I am dreaming here

The fraud that this process attempts to restrict is the unauthorized use of another persons card. The fact that the card has passed authorization only confirms the validity of the card ---- not that you have authority to use the card. I suppose the airlines assume that IF you have the card in your possession --- all is well. I'm not too sure of this logic----but it is better than nothing I guess.

It makes things difficult for anyone who has changed cards --- please post how you go.

Consider the absolute stupidity of this ----- from QANTAS.

"After you have completed your booking you will need to visit our office below within two working days for credit card and signature verification. Your ticket will be issued once your credit card has been sighted.

Bangkok Office

Tour East (Thailand)^#, 21st Floor, Charn Issara Tower I, 942/160-163 Rama 4 Road, Silom, Bangrak"

This is great ----- especially if you live well outside Bangkok.

And I would expect they get a lot of phone calls followed by faxes with those credit cards and identification documents.

Sounds to me like they are trying to avoid the issues discussed above at the check-in counter but created another monster in the process.

~WISteve

I'm platinum with NWA but they still ask to see the credit card every time.

If you're a seasoned traveler you should expect that. One more small bit of security for my online transactions. Nothing wrong with that.

[PattayaParent]

To be fair ,Air Asia & TG have asked to see my card too.

Oh well, that promises: next month I have a flight on Air Asia to Bangkok and on to Hanoi, paid 6 months ago wit that destroyed card...will report on the troubles I will get into

When I've paid with my credit card for my wife's tickets (travelling by herself) on Air Asia they've never asked to see the card.

[fishhooks]

The Credit Card verification at check-in has been around for a long time now, Singapore Airlines very strict, as has the personal verification process when booking a Qantas flight out of some areas, you go with it or mark time where you are standing.

[wokkawombat]

I booked NOK, BKK to Udon and knew I had to produce my credit card on check in. I waved it at them at DM when checking in and they were in no way interested.

John

[yeti]

When I book Nok Air or Air Asia I use a virtual credit card from Kasikorn. No way I could show it if they ever ask me (they never bothered so far).

[frenchFARANGbkk]

Air Asia used to ask to see the credit card few years ago, but then they haven't asked anymore.

Hope that they won't start to be so stupid again!

[bkk_mike]

To be fair ,Air Asia & TG have asked to see my card too.

Oh well, that promises: next month I have a flight on Air Asia to Bangkok and on to Hanoi, paid 6 months ago wit that destroyed card...will report on the troubles I will get into

If fraud is the reason they need to get their act together: using both the old and new cards on the internet goes through a verification process via my bank needing a special calculator and input numbers based on the calculator. Therefore I would argue the vendor would need to see a mention on the card transaction used as "fraud free" But I am dreaming here

The fraud that this process attempts to restrict is the unauthorized use of another persons card. The fact that the card has passed authorization only confirms the validity of the card ---- not that you have authority to use the card. I suppose the airlines assume that IF you have the card in your possession --- all is well. I'm not too sure of this logic----but it is better than nothing I guess.

It makes things difficult for anyone who has changed cards --- please post how you go.

Consider the absolute stupidity of this ----- from QANTAS.

"After you have completed your booking you will need to visit our office below within two working days for credit card and signature verification. Your ticket will be issued once your credit card has been sighted.

Bangkok Office

Tour East (Thailand)^#, 21st Floor, Charn Issara Tower I, 942/160-163 Rama 4 Road, Silom, Bangrak"

This is great ----- especially if you live well outside Bangkok.

Simple solution... Qantas flights from Thailand are code share flights with BA, and BA will issue e-tickets without having to go to the Tour East office. (only problem - sometimes qantas.com is cheaper - for the same flight)

[AlKing]

SQ Singapore Airlines want to see the credit card too.

[Baannok]

When I book Nok Air or Air Asia I use a virtual credit card from Kasikorn. No way I could show it if they ever ask me (they never bothered so far).

I also use a virtual card but it's not Thai. Will fly with Nok Air in two days. The name will match but not the numbers. Will be interesting to see what happens!

[daveshin81]

I just read this post and have a related question as I'm traveling on Thai airways next month.

At the Thai Airways ticket counter, do they just look at the credit card or do they have to swipe it through electronically?

I purchased an e-ticket on the Thai Airways website but had to replace that particular credit card recently (due to fraudulent charges). So I'm getting a new card and I haven't destroyed the old one yet (for this specific reason). But if they have to swipe the old card electronically, that might pose a problem I'm hoping they just need to verify it visually.

Thanks for your help!

Nice one, booked return to Bangkok on Kee Nok Air, paid with credit card.

On the way out to Bangkok check in clerk asked to see credit card used to pay for the ticket.

I thought: what the heck want they that for, it's paid isn't and what if you buy a ticket for a family member or a friend?

Anyway showed them my card.

Back in ColdWetLand my bank changed credit card provider and advised to destroy the old card.

So I did, until I checked in at Don Muang two days ago, yes they wanted to see that card again.

They gave me a lot of trouble, they did not understand my explanation in English nor my Thai, showed them my new card, asked them why the heck they need to see the card used, reply was "check sir", Yeah that does it. A supervisor made some calls, I had to wait 15 mintutes in the middle of hall, for what?? The bloody ticket was paid isn't? Trouble for nothing.

BTW, my flight out to Bangkok was on Thai Airways, they also wanted to see the credit card.

[tartempion]

Saw this today on Air Asia web site, seems reasonable to me, unlike Nok Air who wanted to see my credit card months after booking and them being paid...

"If you book a flight that departs within 24 hours and pay using a credit card, credit card that is either yours or belonging to someone else, for verification purposes we will require you to produce the card upon check-in.

If you are unable to produce the credit card, we shall request for a copy of your travel documents, failing which we will exercise our discretion to refuse carriage."

[h90]

To be fair ,Air Asia & TG have asked to see my card too.

Oh well, that promises: next month I have a flight on Air Asia to Bangkok and on to Hanoi, paid 6 months ago wit that destroyed card...will report on the troubles I will get into

If fraud is the reason they need to get their act together: using both the old and new cards on the internet goes through a verification process via my bank needing a special calculator and input numbers based on the calculator. Therefore I would argue the vendor would need to see a mention on the card transaction used as "fraud free" But I am dreaming here

You don't know much about creditcards as it seems.

The vendor can't get any informantions about your card. Even Visa or Mastercard in a different country can't see who the owner of a card is.

Different is American Express.

But as well I saw an Eastern Europe made creditcard, which passed every test, even calling VISA, they confirmed that it is OK.

But the name on the card was wrong and the bank did not even exist. Also NOK Air can look at it and confirm that it is OK.

But such things are rare.

[tartempion]

h90,

rubbish your reply.

You don't know much about computers as it seems.

online booking goes through a credit card verification process.

In my case it involves a connection to my bank's computers and a highly secured process follows.

When ok both parties are advised on result of verification process.

It should be piece of cake for software to add a mark indicating this process occurred, relieving the vendor from any payment/verification issues.

It also is bad marketing to charge the buyer with an extra annoying check when this can be avoided, see Air Asia note which limits the requirement to present the credit card used to purchases made within 24h from travel.

[pichai]

Couple of years ago I booked Nok Air via internet everything was fine until the payment web, "international credit card not acceptable". I called Nok Air they said, only accept local credit card, so stupid... After that don't fly with Nokair anymore.

[philipp]

There is a lot of fraud going on online in Thailand with international credit cards. Most from tourists visiting in Thailand. That's why they make a difference between international credit cards and local cards. For local card it's also easy to call the issuing bank and verify whether the transaction is genuine. If the card has been issued overseas that's more troublesome so they won't accept them online. However, for transaction where you present the card (i.e. airport booth) it's still OK.

There is system called "3D Secure". Visa calls it "Verified by Visa" and it's "Mastercard SecureCode" for Mastercard. For online transaction, the merchant will redirect you to the website of your issuing bank where you have to answer some security questions. This is to make sure the card holder is making the transactions. This would solve all the problems, it's just that not all banks support it and just a fraction of card holders subscribed to this system despite it being free of charge.