Maxnet Speeds

[mnbcm]

I see Maxnet offers up to 6Mb on the Premier package.

http://www.maxnet.co.th/promotion_inside.php?promtid=58

When I read the old forum posts on this topic, the speeds seem to be all over the place no matter what you pay for. Does paying for a higher speed with Maxnet actually mean getting a higher speed? What is your recent experience? Thank you!

[Wee Jimmy]

I see Maxnet offers up to 6Mb on the Premier package.

http://www.maxnet.co.th/promotion_inside.php?promtid=58

When I read the old forum posts on this topic, the speeds seem to be all over the place no matter what you pay for. Does paying for a higher speed with Maxnet actually mean getting a higher speed? What is your recent experience? Thank you!

I've got the basic package which will be the ''Indy''. (I'm also 15 Klicks out of town). I've had very poor speed for some time now, until 10 days ago I put up with it. Now when my speed goes down I'm right on the free number complaining and within 5 minutes the speed is away up to 1500-1700Kbps. Get the basic package and see what it's like before getting the bigger one. Remember they will as usual they will try to palm you off wth something that does not work.

Good Luck.

Wee Jimmy.

[neilrob]

I see Maxnet offers up to 6Mb on the Premier package.

http://www.maxnet.co.th/promotion_inside.php?promtid=58

When I read the old forum posts on this topic, the speeds seem to be all over the place no matter what you pay for. Does paying for a higher speed with Maxnet actually mean getting a higher speed? What is your recent experience? Thank you!

Good question as to whether higher payments=higher speed. I don't know. I have had Maxnet for a couple of years now, on the Indy 1000B per month package. When I started, this was nominally "up to 2MB". In practice, it was closer to one tenth of that speed and we complained a lot with little apparent result. However, they have become much better over time. Our package (for the same price) is now 4MB and the actual speed I find quite acceptable---according to a recent speed test, we are getting 3MB. We live near Carrefour near the Superhighway. If this sort of speed is OK for you, I'd go with a cheaper package rather than pay a lot more for 6MB.

Neil

[cmsally]

I see Maxnet offers up to 6Mb on the Premier package.

http://www.maxnet.co.th/promotion_inside.php?promtid=58

When I read the old forum posts on this topic, the speeds seem to be all over the place no matter what you pay for. Does paying for a higher speed with Maxnet actually mean getting a higher speed? What is your recent experience? Thank you!

Good question as to whether higher payments=higher speed. I don't know. I have had Maxnet for a couple of years now, on the Indy 1000B per month package. When I started, this was nominally "up to 2MB". In practice, it was closer to one tenth of that speed and we complained a lot with little apparent result. However, they have become much better over time. Our package (for the same price) is now 4MB and the actual speed I find quite acceptable---according to a recent speed test, we are getting 3MB. We live near Carrefour near the Superhighway. If this sort of speed is OK for you, I'd go with a cheaper package rather than pay a lot more for 6MB.

Neil

Same for me, on that package I get regular speeds of 3.5mb, in town.

If it slows down, call the number and they reset the link, that normally sorts it out.

[elektrified]

All I know is that I was away for about ten days and came home to find the Internet just as pathetically slow as ever. In fact I would say it is worse than it was before I left.

[tomartoh]

I got Maxnet 2 M package here in Chiang Khong a couple of months ago. Its pretty useless and sometimes pages take ages to load. Downloads are a bore. We complained this week and the woman who called back got me to check on Speedtest.net. [she told me thai visa broadband speed check was no good as give low figures !!!!!!!!] We were getting 350Kbts, download, about 45+/- kbts transfer. She said that they had checked the lines etc and everything is ok with them and that I have a virus on my laptop [!!!!!!!!!!!!]. I pointed out to her I do anti virus and anti spyware/malware checks everyday and computer is clean. I also tell her that i have been in Bkk, Chiang rai and Chiang mai in the last week or so and the speeds were much higher on this same laptop. And also GPRS was as fast here. She still insisted on my doing antivirus scans again.

So how do I get any thing done by Maxnet?

[elektrified]

So how do I get any thing done by Maxnet?

Hahaha chok dee...

[mnbcm]

Good question as to whether higher payments=higher speed. I don't know. I have had Maxnet for a couple of years now, on the Indy 1000B per month package. When I started, this was nominally "up to 2MB". In practice, it was closer to one tenth of that speed and we complained a lot with little apparent result. However, they have become much better over time. Our package (for the same price) is now 4MB and the actual speed I find quite acceptable---according to a recent speed test, we are getting 3MB. We live near Carrefour near the Superhighway. If this sort of speed is OK for you, I'd go with a cheaper package rather than pay a lot more for 6MB.

Neil

Same for me, on that package I get regular speeds of 3.5mb, in town.

If it slows down, call the number and they reset the link, that normally sorts it out.

How much are you paying for the 4M package? They advertise 2500b/month

Edited February 11, 2009 by mnbcm

[neilrob]

How much are you paying for the 4M package? They advertise 2500b/month

The Indy 4MB package is 1000B a month. The Premier 4MB is 2500B. I have the Indy. It looks like you may get better upload speeds on the Premier, but not worth the extra cost for me.

[cmsally]

I have Indy too, 1070 Bt per month

From what I have seen Thai speaking service for problems with the line is better than English.

A couple of weeks ago I had a problem; they checked everything at their end nothing made it better. Sent a technician to my house, found out my modem was kaput. Helpful as always.

I bought a new modem and now back to 3.5mb

[goforit]

About a year ago I switched from Indy to the Premier plan since I was told it was better for connecting to international websites. I really can't tell after changing if it made that much of a difference though.

The last week I was having a lot of problems getting connected to both local and international websites. Then the other day they sent over a technician to the house. I watched as he took out the same type router I have from his bag and it looked like he was still having problems connecting with that one.

After about 10 minutes he said my router was no good and I needed to replace it. I was getting ready to head to the TT&T office at Airport Plaza and decided to see if I connect first. Lo and behold it is working with no problems at the moment.

So either I have a bad router that is tempermental and works when it wants to, or the problem the last few days was not just with me. In any case, I will change the router because if I experience problems and call their 1103 number and I still have the router that is now working again, they will tell me that is what the problem is.

[orang37]

I see Maxnet offers up to 6Mb on the Premier package.

http://www.maxnet.co.th/promotion_inside.php?promtid=58

When I read the old forum posts on this topic, the speeds seem to be all over the place no matter what you pay for. Does paying for a higher speed with Maxnet actually mean getting a higher speed? What is your recent experience? Thank you!

Sawasdee Khrup, Khun MNBCM,

I'll chime in here to echo the theme "your experience may vary" with MaxNet. I am supposedly six kilometers from the main router for the Wat Gate area which, in the last year, has been the source of a claim by MaxNet as to why my general performance from the entry level "Premier" package has been erratic at best.

It took me over thirty phone calls, four in-person visits to the TTT office in Pornthip Plaza, and a whole lot of "krieng jai" to get MaxNet to finally admit, after I had changed my router twice, that the problem was the line and to actually replace 3 km. of the line. I'm talking phone calls every day for a month. Hint : at least some MaxNet techs believe ZyXel routers are the best.

But, I have friends (some in the Wat Gate area) who have excellent regular performance from MaxNet at about the rated speeds they are paying for. I have friends out in Mae Jo who have the higher speed Indy packages and report generally good performance with some periods where a web page has to be frequently re-loaded.

In the last five weeks, for whatever reasons, my MaxNet here started performing as it should; then, just this week it has started dropping the connection again and again. For two happy weeks I could download away at average speeds of 230k+ per second, now that has dropped to around 180k.

So, the only advice I can give you is use MaxNet with a "wing and a prayer." Your distance from the main routing station for you area may affect service, local line conditions (number of users ?) may affect service. Cosmic rays and weather may affect service. And "this is Thailand" is guaranteed to affect service

~o:37;

[jackr]

Maxnet is a bit hit n miss at the mo, but depends on where your exchange is and there's also a lot of luck involved. Going for the cheapest package will get you sharing your connection (contention ratio) with something like 50 users and thus the higher rated packages will have less of a contention ratio and thus better speeds and consistency.

Best bet when calling is to keep remaining on the line and be really awkward with the 1st line support; you'll hopefully then get passed over to 2nd and then 3rd line support. You'll then end up with someone who invariably knows what they're talking about and who can also speak good English. Don't be palmed off with the 'your router is no good' line

[mnbcm]

I went with the Indy 4Mb for 1,000b/month yesterday. They say the 4Mb doesn't start until Monday the 16th of February. Right now it's just 3Mb and I'm getting consistent 2.7Mb speeds which is very acceptable.

[Chuckler]

I find my Maxnet speeds are generally acceptable, except port 25 for SMTP and port 21 for FTP. These are both excruciatingly slow. Also after about 7pm the service becomes pretty saturated and it's a good time to log off and do something else.

[infernalman7]

I am using Premier 4Mbps and it has been very good compared to the similar packages on KSC and TOT.

The main differences between Premier and Indy are:

- Sharing Ratio, Indy is 30:1 and Premier is 10:1, the highest package for business would be 4:1. This means that the connection you are getting is actually shared with 30/10/4 other people at the same time. Therefore the likelihood of obtaining the full speed for the more expensive package is higher.

- International Connection Sharing Ratio, this is completely different from above, which is just a normal domestic connection. The international connection sharing ratio is considerably worse than domestic. For Indy, it is around 50:1, premier is 15:1, for business 5:1. This means if you plan to surf lots of international websites you will find both the ping and the speed higher on the more expensive packages.

- 56Kbps backup only available for Premier package or better

- Bittorrent speed on indy is capped.