Turn off your modem/router for 30-40 seconds and when you turn on, the ISP server assigns a new IP address to your modem/router and you should get better response.

Can someone please confirm if this is true? The reason I ask, I live in a multiple apartment building that provides TOT internet with wireless access points so I don't have my own router. I do have the key to the room that has the router but I don't want to turn off/on the router unless this will improve the response.

Someone wrote the above quoted comment on another sub forum. I thought this forum would be a better place to start this thread.

Good topic thanks, as for myself with TOT and formerly with Trueinternet in Bkk,

I have to reboot the router almost every other day and sometime reboot

my Mac.

After the rebooting it works perfectly.

I hope that helps and would be interested in hearing why this improves service and

if others do the same?

thanks again

depends on situation, yet in general the connection works better.

situation 1 - the modem gets stuck with the ISP network

restart the modem is a solution, and please wait at least 5 minutes and allow the ISP infrastructure to response, then a new IP will be assigned by the ISP.

make sure your neighbour is not at your back

situation 2 - your WLAN adaptor gets stuck with the wireless router

then it is easy, reset your own wireless LAN adaptor ( or disable and enable it again ). please allow at least a minute in between.

back to the situation 1, in most case ISP infrastructure would automatic refresh the IP in preset time interval anyway. also, in some modems you could config the renew of the IP at a fixed time interval.

if both solutions won't work, then check the modem / router hardware.

I think the other users in your apartment will not be so happy if you reboot the router without informing them.

I think the other users in your apartment will not be so happy if you reboot the router without informing them.

certainly, get your neighbours understand the concept and agree on a off-peak time slot for restarting the modem / router. for example in the office environment, lunch break is the ideal maintenance window. in the residential, let the property manager coordinmates it.

Nothing to do with getting a 'new IP address'. The modem will 'retrain' it's analog connection to the ADSL lines, which can vary with humidity and temperature, particularly in light of the crappy twinlead they use for the link from the pole, and poorly protected terminal blocks.

Occasionally they will have a problem at the DSLAM, and it will need to be reset, which ToT will gladly do if you can reach someone who knows what a DSLAM is.

BTW, my experience is that the time to get a new IP address (lease expiry) varies widely, but it almost never is less than a few hours.

If for some reason the netwrok switch at your ISP to which your router / Modem is connected, is very busy then rebooting the router may help, but there is no guarantee. . I have often rebooted my home router if my connection is bad, sometimes it helps, and sometimes not. It has been known to make things worse requiring yet another reboot.

I will also say I have never waited more than a minute before restarting and always get a new IP address.

My advice only do it as a last resort, and try to let other users know first

Thanks for the info.

You did not provide any details of the modem.

If it is a DLINK, read the very last few pages of the (later) manuals. They consider it quite acceptable to have to power cycle the unit everyday. This does not usually apply to other brands, unless they get to a 'hung', which may require some manual intervention (but not every day).

experienced!

You did not provide any details of the modem.

If it is a DLINK, read the very last few pages of the (later) manuals. They consider it quite acceptable to have to power cycle the unit everyday. This does not usually apply to other brands, unless they get to a 'hung', which may require some manual intervention (but not every day).

experienced!

It is a linksys. As I wrote, this is not my router.