I wonder if anyone can help explain what this bonus is and how it can be used. The True website shows how many points I have accumulated as does every bill but it doesn't offer guidance on how to use these points. My Thai girlfriend has called to ask customer services and confirms, "It's a bonus!". Great. Thanks for that. My bonus has reduced over 2,000 baht this year. Have I been using credits with my calls or do they take the points away after a certain time? If there is any value in this bonus system, it would be worth knowing about! Thanks in advance for your feedback!

It used to be applied to ya cell phone call costs. your sure u have it linked?