Dtach Down?

[samuijimmy]

Not been able to make a call since this morning.... thought money had run out, but can't even top up....

Just me or everyone with Dtach?

Seems to be up again! Just managed a call, it was not just me!

Edited January 8, 2012 by samuijimmy

[maccaroni man]

it is down i tried to have it topped up but the service said tomorrow.

[Rooo]

I think they are checking the whole system. There was an article about it in the news section.

[smokie36]

Yeah I had trouble the last couple of days.

[2unique]

Have a lot of friends thinking if changing but dislike Ais, True and wouldn't consider Hutch

Posted with Thaivisa App http://apps.thaivisa.com

[Rooo]

Here is the link:

http://www.thaivisa.com/forum/topic/524309-nbtc-to-inspect-dtac-sites-as-network-problem-recurs-thailand/

[samuijimmy]

Well, still seems up and down....still ..... How bad can it get???

I think in the four or is it five years?.... I've had Dtach, this is the first time, that I can remember it being down.... so not really complaining...

[Rooo]

DTAC to compensate for communication failure

BANGKOK, 10 January 2012 (NNT) - Total Access Communication (DTAC) has held a press conference to explain about the communication failures, which have occurred three times in the past three weeks.

The DTAC executive states that the first failure occurred at the end of last year, while the second collapse was on January 5th in the southern region; the problems for both of which were related to the transfer of customer database to the new system. The company has already ordered new equipments to facilitate the transfer process.

As for the recent problem which occurred on January 8th, DTAC said it was due to accidents in Petchburi and Prachuabkirikhan provinces, in which fiber glass cables were damaged. They were fixed within two hours.

DTAC has insisted that the failures were not related to the network. The company is said to have paid 350 million baht as refund to the customers for the first two failures. The compensation for the most recent occurance is still under consideration.

Although having frequent communication problems, DTAC has assured that the company's finance remain stable and it is prepared to invest another 70-billion baht in the 3G service during the next three years.

-- NNT 2012-01-10