B-Quik Awesome Service

[WarpSpeed]

I just love nonsensical posts like these, they contain absolutely no info just a general all around disparaging comment with no examples that look more like trolls then anything really worth while..

You forget, an auto engineering shop is only as good as the man with the spanner in his hand and an experienced eye. All outlets will not be the same.

Yep.... Though I didn't really forget it, would be nice to know of specifics as no one can make any corrections without any specifics..

Can you translate that, just for me. In workshop language.

Well I will if you will? You quoted my post so thought you were speaking to me. Kinda difficult to translate regular English but in the interest of good will I'll give it a go.

What specific job/jobs is he referring to that he would choose to have the 3 Stooges work on versus B-quik? He just made a generally negative comment with no specifics to go on so how could one address the problems if for example someone in the company was reading the thread and wanted to address his comments or concerns? Or if others have a specific concern or job maybe they should consider not having done at this particular B-quik as you stated "a shop is only as good as the mechanic with the tools" instead of a general across the board condemnation as NO shop can be 100% perfect all the time, especially a chain store.

BTW He also didn't specify if he'd rather the new 3 Stooges or the originals??

[BSJ]

Well just to make you happy Wop Speed, I'll explain.

I took the pick-up in for an engine oil and filter change.

Simple enough. Only one other car in the tech area, plenty of staff (I refuse to call them mechanics) to hand it.

The front desk guy says half an hour.

We go shopping and 40 minutes later we return to see the pick-up is up on the hoist with all wheels off and no oil and filter change done.

So, I speak to the front desk guy and suggest he have the wheels refitted and do the service.

20 minutes later it's still on the hoist with 2 wheels refitted.

I suggest to the front desk guy he get the other 2 wheels on as I am taking the pick-up elsewhere for service.

20 minutes is the time, so we head over to get noodles.

On return the pick-up is back on the floor and the service monkey is topping up the oil.

5 minutes later the service monkey drives the pick-up out of the service bay and down to the front door leaving a trail of oil as he goes.

The brainiac had forgotten to tighten the filter!

After tightening the filter and topping up the oil.

They want to clean the excess oil off the outside of the engine and underbody.

So, off they go to return 20 minutes later with a half assed cleaning job.

At that point I said enough is enough and left. Over 2 hours for a 15 minute job. Pathetic!

PS: They didn't make much effort to clean up the oil spill on the forecourt either.

PPS: Next time I make a comment, it is usually based on fact.

[WarpSpeed]

^ Thank you so much for patronizing us with your sarcasm and butchering my nik, isn't that against forum rules? Anyway there was really no need for your personal sarcasm but based on your first post in this thread I guess it speaks volumes about your entire demeanor and could well explain why you get crap service.. And after further reading of your response it's all self explanatory now that, under the circumstances of the customer they were dealing with it seems you got top service IMO.

Customers are important to a company as is a good rep but even under the best of circumstances at times you can't please everyone all of the time. There are going to be those who have a predisposed disposition when they come in and you'll never please them. Your negative and personal comments both to them as you portray if they're accurate and to us here as you also portray and in response to me too indicate clearly you're that type of customer and no loss really to B-quik, IMO of course, others may differ..

Instead of criticisms and name calling, when I encounter a tech that I might be able to coach or impart some of my extensive mechanical wisdom upon whether as a customer or not and has good intentions but maybe not the years of experience I have I just pass on my tips and have yet to not be appreciated for that effort, seldom has anyone taken offense and thought me to be pushy or think they aren't capable.. There was one example, but he was a know nothing pretentious farang at a race track so that doesn't count, actually come to think of it there have been a few of those particular examples shamefully but all in the same vein disappointingly never a Thai so far, including the track..

Having done that I also know that the next time I come in, the tech will be more versed and better able to do his job on MY car as well as others which gives me better piece of mind.. I know some people are above making mistakes so don't forgive others who are merely human due to their superior, godlike station in life ..

[transam]

^ Thank you so much for patronizing us with your sarcasm and butchering my nik, isn't that against forum rules? Anyway there was really no need for your personal sarcasm but based on your first post in this thread I guess it speaks volumes about your entire demeanor and could well explain why you get crap service.. And after further reading of your response it's all self explanatory now that, under the circumstances of the customer they were dealing with it seems you got top service IMO.

Customers are important to a company as is a good rep but even under the best of circumstances at times you can't please everyone all of the time. There are going to be those who have a predisposed disposition when they come in and you'll never please them. Your negative and personal comments both to them as you portray if they're accurate and to us here as you also portray and in response to me too indicate clearly you're that type of customer and no loss really to B-quik, IMO of course, others may differ..

Instead of criticisms and name calling, when I encounter a tech that I might be able to coach or impart some of my extensive mechanical wisdom upon whether as a customer or not and has good intentions but maybe not the years of experience I have I just pass on my tips and have yet to not be appreciated for that effort, seldom has anyone taken offense and thought me to be pushy or think they aren't capable..

Having done that I also know that the next time I come in my tech will be more versed and better able to do his job on MY car as well as others which gives me better piece of mind..

As you might guess, l disagree with you. BSJ is/was right to be pissed off with the lack of customer/motor care, and l am sure you would have been too.

[WarpSpeed]

^ Thank you so much for patronizing us with your sarcasm and butchering my nik, isn't that against forum rules? Anyway there was really no need for your personal sarcasm but based on your first post in this thread I guess it speaks volumes about your entire demeanor and could well explain why you get crap service.. And after further reading of your response it's all self explanatory now that, under the circumstances of the customer they were dealing with it seems you got top service IMO.

Customers are important to a company as is a good rep but even under the best of circumstances at times you can't please everyone all of the time. There are going to be those who have a predisposed disposition when they come in and you'll never please them. Your negative and personal comments both to them as you portray if they're accurate and to us here as you also portray and in response to me too indicate clearly you're that type of customer and no loss really to B-quik, IMO of course, others may differ..

Instead of criticisms and name calling, when I encounter a tech that I might be able to coach or impart some of my extensive mechanical wisdom upon whether as a customer or not and has good intentions but maybe not the years of experience I have I just pass on my tips and have yet to not be appreciated for that effort, seldom has anyone taken offense and thought me to be pushy or think they aren't capable..

Having done that I also know that the next time I come in my tech will be more versed and better able to do his job on MY car as well as others which gives me better piece of mind..

As you might guess, l disagree with you. BSJ is/was right to be pissed off with the lack of customer/motor care, and l am sure you would have been too.

No!! I knew you wouldn't get it...Like you're so found of pointing out we only have HIS perception and side of what happened and it sounds quite a bit embelished to me to make his point sound more plausible..There are ways to apply your frustration and disappointment and his wasn't how to handle it nor how he posed it here or open his post by bastardizing my nik.. And if you think differently that's no real surprise, the SKY is BLUE regardless of what you think..

[harrry]

Are they a sponsor of you WarpSpeed.

[WarpSpeed]

Are they a sponsor of you WarpSpeed.

I'm not racing currently but I'd be proud and happy to carry their colors and promote their services as I'm doing currently without that support, it is after all my reputation as well when I have a sponsor regardless of whether or not they provide my program support...

Regardless if it was any other company I had a good relationship with I'd still tell it how it is and not trash them off of one bad experience. Show me a post here where I've done that to any merchant? The overwhelming number of positive posts in their favor demonstrate that he is an extreme exception as no one elses reported experiences come even close to what he's posted and claims to have experienced, kind of ironic that...

[transam]

^ Thank you so much for patronizing us with your sarcasm and butchering my nik, isn't that against forum rules? Anyway there was really no need for your personal sarcasm but based on your first post in this thread I guess it speaks volumes about your entire demeanor and could well explain why you get crap service.. And after further reading of your response it's all self explanatory now that, under the circumstances of the customer they were dealing with it seems you got top service IMO.

Customers are important to a company as is a good rep but even under the best of circumstances at times you can't please everyone all of the time. There are going to be those who have a predisposed disposition when they come in and you'll never please them. Your negative and personal comments both to them as you portray if they're accurate and to us here as you also portray and in response to me too indicate clearly you're that type of customer and no loss really to B-quik, IMO of course, others may differ..

Instead of criticisms and name calling, when I encounter a tech that I might be able to coach or impart some of my extensive mechanical wisdom upon whether as a customer or not and has good intentions but maybe not the years of experience I have I just pass on my tips and have yet to not be appreciated for that effort, seldom has anyone taken offense and thought me to be pushy or think they aren't capable..

Having done that I also know that the next time I come in my tech will be more versed and better able to do his job on MY car as well as others which gives me better piece of mind..

As you might guess, l disagree with you. BSJ is/was right to be pissed off with the lack of customer/motor care, and l am sure you would have been too.

No!! I knew you wouldn't get it...Like you're so found of pointing out we only have HIS perception and side of what happened and it sounds quite a bit embelished to me to make his point sound more plausible..There are ways to apply your frustration and disappointment and his wasn't how to handle it nor how he posed it here or open his post by bastardizing my nik.. And if you think differently that's no real surprise, the SKY is BLUE regardless of what you think..

Sounds like your calling him a liar.

[WarpSpeed]

^ Thank you so much for patronizing us with your sarcasm and butchering my nik, isn't that against forum rules? Anyway there was really no need for your personal sarcasm but based on your first post in this thread I guess it speaks volumes about your entire demeanor and could well explain why you get crap service.. And after further reading of your response it's all self explanatory now that, under the circumstances of the customer they were dealing with it seems you got top service IMO.

Customers are important to a company as is a good rep but even under the best of circumstances at times you can't please everyone all of the time. There are going to be those who have a predisposed disposition when they come in and you'll never please them. Your negative and personal comments both to them as you portray if they're accurate and to us here as you also portray and in response to me too indicate clearly you're that type of customer and no loss really to B-quik, IMO of course, others may differ..

Instead of criticisms and name calling, when I encounter a tech that I might be able to coach or impart some of my extensive mechanical wisdom upon whether as a customer or not and has good intentions but maybe not the years of experience I have I just pass on my tips and have yet to not be appreciated for that effort, seldom has anyone taken offense and thought me to be pushy or think they aren't capable..

Having done that I also know that the next time I come in my tech will be more versed and better able to do his job on MY car as well as others which gives me better piece of mind..

As you might guess, l disagree with you. BSJ is/was right to be pissed off with the lack of customer/motor care, and l am sure you would have been too.

No!! I knew you wouldn't get it...Like you're so found of pointing out we only have HIS perception and side of what happened and it sounds quite a bit embelished to me to make his point sound more plausible..There are ways to apply your frustration and disappointment and his wasn't how to handle it nor how he posed it here or open his post by bastardizing my nik.. And if you think differently that's no real surprise, the SKY is BLUE regardless of what you think..

Sounds like your calling him a liar.

Insincere wink aside, as per your usual, your comprehension is lacking, but what part makes you think I'm calling him a liar and what concern is it of yours anyways? You chastised Steve for being the new mod what about you?

BTW his over-reaction to what was merely an imposition of his time which you should plan for anyway on such a task with consideration of possible cock ups and a minor incident of a loose oil filter which was as per his own words remedied does not warrant such personally venomous comments he spewed both directed towards the B-quik staff and then his racially objectionable bastardizing of my nik as if he has any clue who he's posting to and it is indefensible but again you manged to find a way to which brings in to question your character as well IMO..

[transam]

More crap Warps. If BSJ had driven out of the garage he probably would have wiped out his bearings, BUT, you would be happy with that ?. Imagine the fitter working on you brake lines. Forget it Warps, wasting my time, again.

[899cc]

Transam/Warp speed carry on i'm a waiting the follow up, Glove's off-next time.......................ouch!!!

[WarpSpeed]

More crap Warps. If BSJ had driven out of the garage he probably would have wiped out his bearings, BUT, you would be happy with that ?. Imagine the fitter working on you brake lines. Forget it Warps, wasting my time, again.

Keep it up T/A!!!

[soundman]

Posts removed for flaming.

Please debate/argue in a civil manner without resorting to name calling/baiting/bickering.

If not posts will be removed from view.

[mogandave]

I like B-Quik