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Posted

My TOT 'wi-net' was running consistently at the speeds that I was paying for [10mb down] and that lasted for 3 weeks, then started sliding down, as most things do here in LOS. I now do a test at 'speedtest.net' and results are wild and crazy in that the meter starts slow, then spikes out at 75+mbps and falling off to average at 4 to 6mbps. The end result is that my over all speeds seem slow as my downloads are barely moving.

I have tried rebooting, but no change.

Any idea what's the problem before I call the TOT man??

Posted

I imagine you're going to find like we did that TOT doesn't have enough equipment to service your account as promised. They'll then tell you they're looking at it and will let you know what they find......you'll not hear from them and when you go back they'll tell you that soon they will be putting some new equipment near you.

I've been listening to this story for over a year. I'm paying for 6 MB and getting it once in a blue moon.

Posted

Typical Thai response......that's what I've been hearing from them too. My guess is that they oversell their capacity to serve their customers. Where's the FCC here??

Posted

Typical Thai response......that's what I've been hearing from them too. My guess is that they oversell their capacity to serve their customers. Where's the FCC here??

3 BB seams to supply the goods. smile.png
Posted

Is there any Thai equivalent to the FCC [uS federal communications commission] that oversees the communications 'industry' here?? or maybe we could just organize a protest?

'3 BB seams to supply the goods.'.......maybe for now,

3BB lost my loyalty a couple of years ago when they just dropped all their customers in my moo baan without any notice because they were 'upgrading their system' and they forced me to go with TOT at great expense for new lines and I swore that I would never go back to them again.........they're all crooks!!

Posted

The NBTC is probably responsible for most/all of TOT's offers.

There are other consumer protection bureaus, a few of which have been referenced here on TV so a search might lead you to them.

Can you share any details re: the service level, package, details, price?

What kinds of applications are you using? Your agreement may preclude high bandwidth apps like P2P/BT?

Four to six Mega-bits per second sounds pretty decent.

Your first bottle-neck is the back-haul capacity from the tower. You are sharing this resource, maybe it is a single 2 Mbps microwave link, with perhaps as many as 15 other Wi-NET customers and TOT is probably muxing other services onto that link, like GSM voice calls and AIS/TOT 3G.

Maybe talk to a neighbor who is using the service to see what kinds of performance they are experiencing.

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