My money keeps disappearing.

[NoshowJones]

I wonder if some nice poster can help me. I bought a new Samsung GT-S5360 last Monday. The girl assistant took the simcard from my old phone an put it in the new one, and put the new battery in etc.

There was about 180 Baht in my old phone. When I got home, I read the instructions and started finding my way around the new phone and made a call. The next day I tried to make another call and found all my money had disappeared. This morning I went and topped it up with 200Baht, this evening that had also all disappeared without me making any calls.

I went back to the shop to complain, but no one can speak English and my Thai is a bit limited, I got my wife to come to the shop and she spoke with the assistants. My wifes English is not great, but what I could make out from her is I must have done something to cause the money to keep getting used up, apparently, it is something to do with the internet.

Does anyone know what I have done that I should not have? Is there something I should do to stop the phone using up my money concerning the internet. I have downloaded the instructions and read them through and there is nothing there about anything that could make my money disappear, just as there are no instructions to say how to delete calls, although that has now been remeded.

I would appreciate if someone could help me with this and tell me what I should do. I am frightened now to use my phone in case my money disappears again.

[arnestockholm]

It seems that you don't have an Internet flatrate so your mobile phone is connecting to the internet and using your credit.

[manarak]

It seems that you don't have an Internet flatrate so your mobile phone is connecting to the internet and using your credit.

this.

OP: disable "data networks" on your phone to get back to SMS and voice calls.

OR: the best deal are currently the 299 baht monthly plans, that include 500 MB data usage and a 64 Kbps connection after the 500 MB are depleted.

[monty]

Android phones (smart phones in general) are by default set to be constantly online. They constantly check your e-mails etc. Indicated by a G, E, 3G or H symbol next to the signal strength indicator on top of the screen.

Two choices:

1) shut data off to stop getting charged for internet. Go to settings, wireless and networks, mobile networks and then uncheck "use packet data".

A quicker way which works on most Samsung phones is to long press the power button, and then tap on "data network mode". This should toggle data on and off.

Kind of defeats the purpose of a smartphone for me, but you can obviously still use wifi wherever available.

2) get a data package. All providers have 24/7 packages where the internet can be connected 24/7 and you are allowed to use a certain amount of data. 100 MB/month just for checking emails and 1 GB/month if occasionally browsing websites. Cost only a few hundred/month depending on provider...

[Satcommlee]

Yeah sounds like a classic case of being connecte dto the internet, and this can cost 1 baht a minute.

As suggested disable, data connection.

[Tywais]

With Android you can download a Quick settings app that allows you to enable/disable Mobile Data (APN) quickly. I use it on my HTC phone. Quick Settings or another one Smart Quick Settings

[Jingthing]

I'm embarrassed to say I had the same problem when I bought my first so called smartphone.

I must have wasted about 2000 baht before I plugged the drain.

It's not like you're born knowing this stuff!

http://www.thaivisa.com/forum/topic/508904-net-access-with-samsung-galaxy-mini-android-smartphone/?p=5102371

[frankwhite]

I'm embarrassed to say I had the same problem when I bought my first so called smartphone.

I must have wasted about 2000 baht before I plugged the drain.

It's not like you're born knowing this stuff!

http://www.thaivisa.com/forum/topic/508904-net-access-with-samsung-galaxy-mini-android-smartphone/?p=5102371

I agree i topped up 1000 when i bought my iphone next day it was gone and i was like <deleted>... Had to have my 15yr old neighbor explain it to me. Glad i wasnt the only schmuck in the world...

[lomatopo]

Which service provider do you currently use?

Do you plan on using mobile data, that is, using any internet applications when you are outside of WiFi coverage?

All time-based mobile data plans are hard-capped, meaning you will start paying by the min. (1.07 baht/min.) or per Kilo-Byte or Mega-Byte of data uploaded/downloaded, once you exceed your monthly allotted amount of time (in hours). Additionally, most time-based mobile data plans are speed capped to 256/384 Kbps from the very first Byte.

Many lower-tiered volume-based mobile data plans are also hard-capped, so you'll also start paying by the min. or KB/MB once you exceed your monthly allotment. Mid-tier and higher volume-based mobile data plans typically offer "unlimited internet usage" but your speed will be reduced once you've exceeded your cap.

There are many apps. in the Play Store which allow you to monitor data usage, alert you and take action(s). Droid Stats is but one example.

Net-net: You should monitor data usage and choose a monthly recurring mobile data plan which meets your requirements. You can disable/enable mobile data on your phone: Settings, Wireless & networks, More, Mobile networks, Data enabled (un-check/check). Note that your phone will continue to work for calls and texts with data disabled.

[NoshowJones]

It seems that you don't have an Internet flatrate so your mobile phone is connecting to the internet and using your credit.

OK so can you tell me what I can do about this?

[NoshowJones]

It seems that you don't have an Internet flatrate so your mobile phone is connecting to the internet and using your credit.

this.

OP: disable "data networks" on your phone to get back to SMS and voice calls.

OR: the best deal are currently the 299 baht monthly plans, that include 500 MB data usage and a 64 Kbps connection after the 500 MB are depleted.

Thanks, who do I see about this?

[NoshowJones]

Android phones (smart phones in general) are by default set to be constantly online. They constantly check your e-mails etc. Indicated by a G, E, 3G or H symbol next to the signal strength indicator on top of the screen.

Two choices:

1) shut data off to stop getting charged for internet. Go to settings, wireless and networks, mobile networks and then uncheck "use packet data".

A quicker way which works on most Samsung phones is to long press the power button, and then tap on "data network mode". This should toggle data on and off.

Kind of defeats the purpose of a smartphone for me, but you can obviously still use wifi wherever available.

2) get a data package. All providers have 24/7 packages where the internet can be connected 24/7 and you are allowed to use a certain amount of data. 100 MB/month just for checking emails and 1 GB/month if occasionally browsing websites. Cost only a few hundred/month depending on provider...

Thanks, can you recommend a provider, apart from AIS whom I don't trust?

[arnestockholm]

It seems that you don't have an Internet flatrate so your mobile phone is connecting to the internet and using your credit.

OK so can you tell me what I can do about this?

What provider do you use? AIS, True, DTAC?

There are several options. The question is do you need Internet on your mobile or not. If yes you could book a data option. If no you have to deactivate the data usage on your mobile.

Sent from my iPad using Tapatalk HD

[NoshowJones]

Android phones (smart phones in general) are by default set to be constantly online. They constantly check your e-mails etc. Indicated by a G, E, 3G or H symbol next to the signal strength indicator on top of the screen.

Two choices:

1) shut data off to stop getting charged for internet. Go to settings, wireless and networks, mobile networks and then uncheck "use packet data".

A quicker way which works on most Samsung phones is to long press the power button, and then tap on "data network mode". This should toggle data on and off.

Kind of defeats the purpose of a smartphone for me, but you can obviously still use wifi wherever available.

2) get a data package. All providers have 24/7 packages where the internet can be connected 24/7 and you are allowed to use a certain amount of data. 100 MB/month just for checking emails and 1 GB/month if occasionally browsing websites. Cost only a few hundred/month depending on provider...

That's interesting, thanks

[NoshowJones]

I'm embarrassed to say I had the same problem when I bought my first so called smartphone.

I must have wasted about 2000 baht before I plugged the drain.

It's not like you're born knowing this stuff!

http://www.thaivisa.com/forum/topic/508904-net-access-with-samsung-galaxy-mini-android-smartphone/?p=5102371

How right you are Jingthing, I just don't understand why Samsung don't warn you or tell you how to avoid these thing in their instruction manuel.

[JAS21]

Android phones (smart phones in general) are by default set to be constantly online. They constantly check your e-mails etc. Indicated by a G, E, 3G or H symbol next to the signal strength indicator on top of the screen.

Two choices:

1) shut data off to stop getting charged for internet. Go to settings, wireless and networks, mobile networks and then uncheck "use packet data".

A quicker way which works on most Samsung phones is to long press the power button, and then tap on "data network mode". This should toggle data on and off.

Kind of defeats the purpose of a smartphone for me, but you can obviously still use wifi wherever available.

2) get a data package. All providers have 24/7 packages where the internet can be connected 24/7 and you are allowed to use a certain amount of data. 100 MB/month just for checking emails and 1 GB/month if occasionally browsing websites. Cost only a few hundred/month depending on provider...

Thanks, can you recommend a provider, apart from AIS whom I don't trust?

We find True Move H ok 250mins phone and up to 1GB data for 399+ it's post paid http://truemoveh.truecorp.co.th/3g/packages/ismart/entry/594?ln=en

[NoshowJones]

It seems that you don't have an Internet flatrate so your mobile phone is connecting to the internet and using your credit.

OK so can you tell me what I can do about this?

What provider do you use? AIS, True, DTAC?

There are several options. The question is do you need Internet on your mobile or not. If yes you could book a data option. If no you have to deactivate the data usage on your mobile.

Sent from my iPad using Tapatalk HD

I use AIS, but I will try the others, big problem with communication outside of Bangkok.

[NoshowJones]

I'm embarrassed to say I had the same problem when I bought my first so called smartphone.

I must have wasted about 2000 baht before I plugged the drain.

It's not like you're born knowing this stuff!

http://www.thaivisa.com/forum/topic/508904-net-access-with-samsung-galaxy-mini-android-smartphone/?p=5102371

I agree i topped up 1000 when i bought my iphone next day it was gone and i was like <deleted>... Had to have my 15yr old neighbor explain it to me. Glad i wasnt the only schmuck in the world...

Wish I had that privilage, it would have saved me a lot of hassle.

[NoshowJones]

Which service provider do you currently use?

Do you plan on using mobile data, that is, using any internet applications when you are outside of WiFi coverage?

All time-based mobile data plans are hard-capped, meaning you will start paying by the min. (1.07 baht/min.) or per Kilo-Byte or Mega-Byte of data uploaded/downloaded, once you exceed your monthly allotted amount of time (in hours). Additionally, most time-based mobile data plans are speed capped to 256/384 Kbps from the very first Byte.

Many lower-tiered volume-based mobile data plans are also hard-capped, so you'll also start paying by the min. or KB/MB once you exceed your monthly allotment. Mid-tier and higher volume-based mobile data plans typically offer "unlimited internet usage" but your speed will be reduced once you've exceeded your cap.

There are many apps. in the Play Store which allow you to monitor data usage, alert you and take action(s). Droid Stats is but one example.

Net-net: You should monitor data usage and choose a monthly recurring mobile data plan which meets your requirements. You can disable/enable mobile data on your phone: Settings, Wireless & networks, More, Mobile networks, Data enabled (un-check/check). Note that your phone will continue to work for calls and texts with data disabled.

Lot of interesting facts here, thanks.

[NoshowJones]

Android phones (smart phones in general) are by default set to be constantly online. They constantly check your e-mails etc. Indicated by a G, E, 3G or H symbol next to the signal strength indicator on top of the screen.

Two choices:

1) shut data off to stop getting charged for internet. Go to settings, wireless and networks, mobile networks and then uncheck "use packet data".

A quicker way which works on most Samsung phones is to long press the power button, and then tap on "data network mode". This should toggle data on and off.

Kind of defeats the purpose of a smartphone for me, but you can obviously still use wifi wherever available.

2) get a data package. All providers have 24/7 packages where the internet can be connected 24/7 and you are allowed to use a certain amount of data. 100 MB/month just for checking emails and 1 GB/month if occasionally browsing websites. Cost only a few hundred/month depending on provider...

Thanks, can you recommend a provider, apart from AIS whom I don't trust?

We find True Move H ok 250mins phone and up to 1GB data for 399+ it's post paid http://truemoveh.truecorp.co.th/3g/packages/ismart/entry/594?ln=en

Thanks, I will look into that.

[NoshowJones]

It seems that you don't have an Internet flatrate so your mobile phone is connecting to the internet and using your credit.

this.

OP: disable "data networks" on your phone to get back to SMS and voice calls.

OR: the best deal are currently the 299 baht monthly plans, that include 500 MB data usage and a 64 Kbps connection after the 500 MB are depleted.

Can you tell me who does this plan?

[NoshowJones]

Android phones (smart phones in general) are by default set to be constantly online. They constantly check your e-mails etc. Indicated by a G, E, 3G or H symbol next to the signal strength indicator on top of the screen.

Two choices:

1) shut data off to stop getting charged for internet. Go to settings, wireless and networks, mobile networks and then uncheck "use packet data".

A quicker way which works on most Samsung phones is to long press the power button, and then tap on "data network mode". This should toggle data on and off.

Kind of defeats the purpose of a smartphone for me, but you can obviously still use wifi wherever available.

2) get a data package. All providers have 24/7 packages where the internet can be connected 24/7 and you are allowed to use a certain amount of data. 100 MB/month just for checking emails and 1 GB/month if occasionally browsing websites. Cost only a few hundred/month depending on provider...

Yes Monty, I topped up last night, I checked what you said and the shop had did that. Thanks.

[lomatopo]

Can you describe the applications you would like to use with mobile data?

What is your monthly budget for mobile data?

Do you want to keep your current One-2-Call telephone number?

Where do you spend the bulk of your time in Thailand?

Currently your options are somewhat limited, both by the capabilities of your phone (900/2100 MHz 3G) and relatively slow deployment of 2100 MHz 3G services.

[NoshowJones]

Android phones (smart phones in general) are by default set to be constantly online. They constantly check your e-mails etc. Indicated by a G, E, 3G or H symbol next to the signal strength indicator on top of the screen.

Two choices:

1) shut data off to stop getting charged for internet. Go to settings, wireless and networks, mobile networks and then uncheck "use packet data".

A quicker way which works on most Samsung phones is to long press the power button, and then tap on "data network mode". This should toggle data on and off.

Kind of defeats the purpose of a smartphone for me, but you can obviously still use wifi wherever available.

2) get a data package. All providers have 24/7 packages where the internet can be connected 24/7 and you are allowed to use a certain amount of data. 100 MB/month just for checking emails and 1 GB/month if occasionally browsing websites. Cost only a few hundred/month depending on provider...

One two more things Monty, choice no1, I just had to uncheck it again just now, how do I make sure it stays unchecked? As long as it is unchecked, is there no chance of me losing my money? Thanks again?

[watcharacters]

I was using dtac's internet package as many people told me dtac had the best coverage in thailand.

I didn't think the coverage was especially good or nimble so I left it in the middle of one month and started with True Moves internet package costing ฿650. plus tax each month on a month to month basis. I'm completely satisfied with it and can even happily say their customer service is for the most part quite good.

So far I've had excitement success with coverage using True when traveling in LOS.

REgarding your lost money, I had the same problem some years back with an iPhone. A kind lady at Tuccom told me she could install a program for a few hundred baht that would eliminate the problem. Lucky for me I passed up her offer and the dtac stall nearby told me the numbers to dial to shut off the internet roaming on the phone.

[Mario2008]

My wife had the same rpoblem with ehr new phone, in her case it was the GPS-function that wasn't switched off. Now she knows better.

As it was a new number and phone, AIS promptly refunded the money without any problem. Nice service.

[NoshowJones]

Can you describe the applications you would like to use with mobile data?

What is your monthly budget for mobile data?

Do you want to keep your current One-2-Call telephone number?

Where do you spend the bulk of your time in Thailand?

Currently your options are somewhat limited, both by the capabilities of your phone (900/2100 MHz 3G) and relatively slow deployment of 2100 MHz 3G services.

First question. I don't know, I am new to smart phones and tablets. 2 Probably about 300 Baht. 3 Yes, definitely. 4 I live in central Thailand in Phichit Province.

[NoshowJones]

My wife had the same rpoblem with ehr new phone, in her case it was the GPS-function that wasn't switched off. Now she knows better.

As it was a new number and phone, AIS promptly refunded the money without any problem. Nice service.

That might be my problem Mario, I was exploring the GPS as I had never seen it before, can you tell me how to make sure it is switched off? I have a new phone but not a new number. Thanks again.

[Mario2008]

I have no idea how to turn it off myself. The phone menu is in Thai. Believe my wife went back to the shop.

[Tywais]

My wife had the same rpoblem with ehr new phone, in her case it was the GPS-function that wasn't switched off. Now she knows better.

As it was a new number and phone, AIS promptly refunded the money without any problem. Nice service.

That might be my problem Mario, I was exploring the GPS as I had never seen it before, can you tell me how to make sure it is switched off? I have a new phone but not a new number. Thanks again.

As I mentioned earlier install this app and you can see and control everything with one touch without digging through the configuration of the phone. I have it on my HTC Desire which is running Android 2.2 so will work with yours. https://play.google.com/store/apps/details?id=com.bwx.bequick&hl=en