Beware! Always check your receipts!

[Pattayaparadise]

Just a heads up for everyone to always have a quick check of your receipts when out shopping.

I have just been shopping at a supermarket here in Pattaya (I won't name & shame). I noticed my total bill was much higher than I expected. I thought maybe I'd just got a little over-excited with the food shopping and bought more than I thought.

Upon leaving the supermarket I noticed that for one particular item, I had been charged 4x more than what I should have been charged. I checked the label on the item, and the price on the receipt did not match. I returned and asked the manager why I was charged 4x more than I should have been. He scanned the item and the correct price showed (not the 4x amount I had been charged). He then refunded me the amount of money I was overcharged, without any kind of apology, and wanted to keep my original receipt. I wanted to further check through the other items I had purchased so I requested he return my receipt, in which he did.

When you're out shopping around town, don't forget to have a quick check of your receipts! Who knows how many people this has happened to without them noticing. Some people spend thousands and thousands of baht on their monthly shop - Maybe they wouldn't notice a couple of hundred baht more on the bill.

[jbrain]

Unfortunately it's an occurrence which happens at many supermarkets in Thailand. I don't know if it is with intend or not, but I know of one supermarket where I often shop and where it has never happened.

Then there is an extra big supermarket where it happens very frequently, every other shopping trip I have at least one item that's priced wrong and never to the advantage of the customer, however I keep shopping there because if you notice it you get the item free.

Edited September 14, 2013 by jbrain

[Pattayaparadise]

Unfortunately it's an occurrence which happens at many supermarkets in Thailand. I don't know if it is with intend or not, but I know of one supermarket where I often shop and where it has never happened.

Then there is an extra big supermarket where it happens very frequently, every other shopping trip I have at least one item that's priced wrong and never to the advantage of the customer, however I keep shopping there because if you notice it you get the item free.

This happened at a smaller supermarket in town. Nice to hear you got the item free - I didn't even get an apology, or even at least a smile!

[mataleo]

Just name them why not.

mataleo

[paddyjenkins]

Could be a scam, could be incompetence. Just as an example to show it works both ways, I bought a small item at the department store in Central a few days ago. I had been expecting to pay the sticker price which said 450 baht, which was itself reduced. But I was only charged 100 baht. I realised as I was being given my change that something was amiss and sure enough the receipt did show 100 baht. I thought of this as a little payback for all the times I have paid a "falang" price in Thailand (lots of sall things, 10 extra baht here, 20 baht extra there, but it adds up to a very big annoyance)...no intention of letting them know....I saw it as a sign of good luck.

[Phil Conners]

Just name them why not.

mataleo

Because Thailand has some very draconian defamation laws.

[tropo]

Could be a scam, could be incompetence. Just as an example to show it works both ways, I bought a small item at the department store in Central a few days ago. I had been expecting to pay the sticker price which said 450 baht, which was itself reduced. But I was only charged 100 baht. I realised as I was being given my change that something was amiss and sure enough the receipt did show 100 baht. I thought of this as a little payback for all the times I have paid a "falang" price in Thailand (lots of sall things, 10 extra baht here, 20 baht extra there, but it adds up to a very big annoyance)...no intention of letting them know....I saw it as a sign of good luck.

You're finding all sort of ways to justify ripping off the shop, but when you catch the shop ripping you off we'll probably never hear the end of it.,

Honesty goes both ways.

In the big department stores it's quite common that the price marked on the shelf doesn't match the scanned price. I've had the problem at Big C and Villa Market on several occasions. These are just honest mistakes. If any item has been marked down, you should always check your receipt. That's not easy at Big C as everything on the receipt is in Thai. Villa Market is good for this as everything is printed in English.

Edited September 14, 2013 by tropo

[bangkokstick]

Life is so cheap, I really don't care...

[blackman]

Life is so cheap, I really don't care...

why waste your time posting if you don't care?

[somtampet]

Could be a scam, could be incompetence. Just as an example to show it works both ways, I bought a small item at the department store in Central a few days ago. I had been expecting to pay the sticker price which said 450 baht, which was itself reduced. But I was only charged 100 baht. I realised as I was being given my change that something was amiss and sure enough the receipt did show 100 baht. I thought of this as a little payback for all the times I have paid a "falang" price in Thailand (lots of sall things, 10 extra baht here, 20 baht extra there, but it adds up to a very big annoyance)...no intention of letting them know....I saw it as a sign of good luck.

More like dishonesty, glad to see that some farangs are dishonest,the same as some non farangs.I odnt buy the excuse also, 2 wrongs dont make a right.Do u drive on the pavement with a scooter,and say, well thais do it,do u drive on wrong side of the road for the same reason????

[somtampet]

I just assumed everybody does a quick cheque on all receipts, ido it when visiting any country

[i claudius]

My wife always,always checks our reciepts before we leave the supermarkets ,yet again this monday we were overcharged on an item ,it was me that saw the price come up on the till,luckily i knew how much it should have been ,funnily enough this happened at a small local chain ,thats a top name here in Pattaya only 2 days ago they were selling apples at a reduced price yet charged full price,but i must admit that the next day when i went in and they had a special ,the price charged was about 1/3 rds lower even the girl was shocked how low the price was and asked did i want another one.i did

[Phil Conners]

More like dishonesty, glad to see that some farangs are dishonest,the same as some non farangs.I odnt buy the excuse also, 2 wrongs dont make a right.Do u drive on the pavement with a scooter,and say, well thais do it,do u drive on wrong side of the road for the same reason????

You are of course aware that there's nothing in the Thai highway code (Land traffic act) that prohibits motorbikes from driving on the pavement?

[jbrain]

More like dishonesty, glad to see that some farangs are dishonest,the same as some non farangs.I odnt buy the excuse also, 2 wrongs dont make a right.Do u drive on the pavement with a scooter,and say, well thais do it,do u drive on wrong side of the road for the same reason????

You are of course aware that there's nothing in the Thai highway code (Land traffic act) that prohibits motorbikes from driving on the pavement?

In fact there is.

Motorbikes are allowed to ride on the pavement if the road is blocked only.

When you go for your driver license this is shown in the video you have to watch.

[Phil Conners]

I believe the literal rule is "except when necessary". Who decides when it's necessary?

[gmac]

I just assumed everybody does a quick cheque on all receipts, ido it when visiting any country

I always add my bill up in my head as I place the items on the conveyor at the checkout. Keeps the grey matter working and though I don't always get it right I do know roughly how much to expect to be paying so know if a big mistake/rip off attempt has been made.

[KittenKong]

I just assumed everybody does a quick cheque on all receipts, ido it when visiting any country

I do it everywhere, at all shops or bars or restaurants, regardless of which country I am in and I have done so since I was a child. I reckon that at least one bill in ten I get is wrong, and not always in the shop's favour.

[Dancealot]

I believe the literal rule is "except when necessary". Who decides when it's necessary?

The guys who also make the receipts.

The difference with the west is: I don't worry about getting a ticket when I use my common sense to drive the pavement in Thailand. As long as it's justified.

[Pattaya Pat]

I never check the receipts at the supermarket and never will.

I only thought woman did that.

[Dancealot]

I never check the receipts at the supermarket and never will.

I only thought woman did that.

Anyone?

[jbrain]

I never check the receipts at the supermarket and never will.

I only thought woman did that.

Did you know I have a convenience store and have the best prices in town? Extra discounts for you

[Pattaya Pat]

I can just imagine posters on here paying for a trolley load of food then standing there on the spot for 10 minutes going through the receipt with a fine tooth comb.

Do you use a pen to mark each item through seperately?

[tropo]

I just assumed everybody does a quick cheque on all receipts, ido it when visiting any country

Good luck doing that on a Big C receipt with everything written in Thai if you have a big load.

I watch the prices as they are scanned.

[tropo]

I never check the receipts at the supermarket and never will.

I only thought woman did that.

Anyone?

Allow me....He's trying to be a hero - away from his home country where he's be crucified for making such dumb comments.

[tropo]

I can just imagine posters on here paying for a trolley load of food then standing there on the spot for 10 minutes going through the receipt with a fine tooth comb.

Do you use a pen to mark each item through seperately?

Perhaps you're mentally challenged and this is a task you're not capable of, but most people can check a receipt in a minute or less.

[lmaxv]

Good gosh! It happens anywhere! You now have to post "common sense lessons" for people on how to take care of themselves. And remember to wash your hands...

[Suradit69]

Could be a scam, could be incompetence. Just as an example to show it works both ways, I bought a small item at the department store in Central a few days ago. I had been expecting to pay the sticker price which said 450 baht, which was itself reduced. But I was only charged 100 baht. I realised as I was being given my change that something was amiss and sure enough the receipt did show 100 baht. I thought of this as a little payback for all the times I have paid a "falang" price in Thailand (lots of sall things, 10 extra baht here, 20 baht extra there, but it adds up to a very big annoyance)...no intention of letting them know....I saw it as a sign of good luck.

"I thought of this as a little payback for all the times I have paid a "falang" price in Thailand (lots of sall things, 10 extra baht here, 20 baht extra there, but it adds up to a very big annoyance)...no intention of letting them know....I saw it as a sign of good luck."

Very convenient moral stance. If someone discovers he was charged too much, that's an outrage, possibly an intentional scam for which one should demand an apology and refund. But if someone discovers he was charged too little he should just head for the exit and churn out some lame justification to ease his conscience.

"Just as an example to show it works both ways ..."

But it seems it works differently depending on who profits from the mistake.

[jbrain]

I can just imagine posters on here paying for a trolley load of food then standing there on the spot for 10 minutes going through the receipt with a fine tooth comb.

Do you use a pen to mark each item through seperately?

Perhaps you're mentally challenged and this is a task you're not capable of, but most people can check a receipt in a minute or less.

Forgive the guy, he's the same one who didn't notice the 5 meter high inflated slide at the Jesters children charity day.

Edited September 16, 2013 by jbrain

[Rimmer]

Posts all in caps removed

[Raybo]

Its happend here in the USA as well.

Cula6768