Need advice for an automatic bike

[ricklev]

I know there used to be a Farang representing Bangkok bank here:

I signed up a few days ago for your SMS notification service which includes a monthly SMS summary.

Apparently you have decided the appropriate time to send that summary is at 7 in the morning for one account and five minutes later for my second account.

I wonder how the decision process worked with regards to the SMS timing? Who made the decision to send thousands of people early morning messages and what were they thinking? Did they discuss it with their co-workers?

Edited September 30, 2013 by ricklev

[Pib]

Turn your notification volume down/off when you go to sleep. Heck, I get SMSs at all times of the day and night from various sources but I don't have the notification volume turned so loud for it to wake me. Gosh, come to think of it, most of the time I just turn my phone off at night--I'm still alive.

[ricklev]

I have to be available for "emergencies".

[darrendsd]

I have to be available for "emergencies".

Tell the Bar Girl who calls you when she hasn't got a customer to call at a more convenient time then

[Suradit69]

I have to be available for "emergencies".

Not sure what sort of emergencies, but wouldn't they contact you by telephone rather than SMS in an emergency? Leave the phone ring turned on and kill the SMS signal.

... SMS notification service which includes a monthly SMS summary.

I agree that the early morning Bangkok Bank notice is sometimes annoying, but I'm pretty sure you'll find it's weekly rather than monthly. Every Monday morning for me anyway.

[JusMe]

"there used to be a Farang representing Bangkok bank here"

Ian does NOT represent the bank on this forum. He's an individual who happens to work at the bank and has generously helped out a good number of members.

No blame to him for anything! Only credits and kudos!

[Swiss1960]

I would see SMS notifications as emergency messages also, specially if they happen at 2 morning and your are not doing the transactions... so why complain about the 1 monthly SMS when actually the rest of the service is for your bank accounts security?

[ricklev]

I would see SMS notifications as emergency messages also, specially if they happen at 2 morning and your are not doing the transactions... so why complain about the 1 monthly SMS when actually the rest of the service is for your bank accounts security?

I appreciate your taking the time to advise me, in the form of a rhetorical question, on what I should not complain about. I get so confused sometimes.....

Edited October 1, 2013 by ricklev

[ricklev]

I have to be available for "emergencies".

Not sure what sort of emergencies, but wouldn't they contact you by telephone rather than SMS in an emergency? Leave the phone ring turned on and kill the SMS signal.

... SMS notification service which includes a monthly SMS summary.

I agree that the early morning Bangkok Bank notice is sometimes annoying, but I'm pretty sure you'll find it's weekly rather than monthly. Every Monday morning for me anyway.

Yeah, it's weekly. What the hell! Why don't they just program it to send the SMS at a reasonable time?