March 16, 201412 yr I have a standard 2 GB data package, but have used 4 GB this pay period. I got the text saying data package was exceeded and speed would be reduced, but it never was. Download speed is still 3-4 mbps. Anybody else noticed this?
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March 17, 201411 yr Author Which company was this ? DTAC. 5 GB now, still same pay periode and good download speed.
March 17, 201411 yr Most operators (Including DTAC) currently have some promotions in place offering 2x volume, for 3 - 12 months. While these are generally targeted at new users, they are often extended to existing users to retain them, and keep them from getting peeved. Are you pre-paid or post-paid? Which plan, exactly, do you have? 2 GB/549 baht pre-paid? What is the reply to *101*1*9# call or send? Without a lot more detail my best guess is some provisioning issue on DTAC's end, or some confusion on yours.
March 17, 201411 yr Author Most operators (Including DTAC) currently have some promotions in place offering 2x volume, for 3 - 12 months. While these are generally targeted at new users, they are often extended to existing users to retain them, and keep them from getting peeved. Are you pre-paid or post-paid? Which plan, exactly, do you have? 2 GB/549 baht pre-paid? What is the reply to *101*1*9# call or send? Without a lot more detail my best guess is some provisioning issue on DTAC's end, or some confusion on yours. Post Paid. *101*1*9# is not working. What is it?
March 17, 201411 yr OK. On post-paid use *121*1*9# This should return your current usage of any packages including internet. *121*9# should return your outstanding balance and service fee. If you have an Android phone you can use the app.: https://play.google.com/store/apps/details?id=th.co.crie.tron2.android Otherwise maybe contact DTAC (1678, [email protected]) to see if there is some problem, which might go unnoticed until you get your next bill.
March 17, 201411 yr Author OK. On post-paid use *121*1*9# This should return your current usage of any packages including internet. *121*9# should return your outstanding balance and service fee. If you have an Android phone you can use the app.: https://play.google.com/store/apps/details?id=th.co.crie.tron2.android Otherwise maybe contact DTAC (1678, [email protected]) to see if there is some problem, which might go unnoticed until you get your next bill. Bill looks normal, so probably DTAC is just not enforcing the 2 GB data limit.
March 18, 201411 yr Have you excluded WiFi usage? Based on that spike early in this cycle I'd guess not, so that is a combination of WiFi and 3G. You're probably still below 2 GB of 3G if I had to guesstimate. Go in to the Data usage sub-menu and un-tick "Show WiFi usage". Did you get a reply from *121*1*9#? Is that Data usage menu your only point of reference? You could check on eServices or use the Android app.
March 20, 201411 yr Author Have you excluded WiFi usage? Based on that spike early in this cycle I'd guess not, so that is a combination of WiFi and 3G. You're probably still below 2 GB of 3G if I had to guesstimate. Go in to the Data usage sub-menu and un-tick "Show WiFi usage". Did you get a reply from *121*1*9#? Is that Data usage menu your only point of reference? You could check on eServices or use the Android app. Never use wifi. 6 GB and download speed is still good.
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