TMN Thipmanee Cable and CAT telecom getting a divorce

[chaihot]

I haven't had any problems with my internet service for over one year (http://www.thaivisa.com/forum/topic/602432-thipmaneecat-continued-service-failure/) so I was shocked to read that soon things would change ...

FROM CAT:

"Date April 30, 2014

As you are using CAT internet service provided by Thipmanee Cable TV group, we would like to inform you that the contract between CAT and Thipmanee Cable TV is going to be terminated on 15th May, 2014. If you are willing to continue using the internet service, you should contact Thipmanee Cable directly for [sic] renew the service contract. (Numbers provided)

Since CAT is going to stop providing services for Thipmanee Cable TV Group, we would like you to urgently contact them for changing the contract by the date mentioned above. Anyhow, it would protect your business and keep on running smoothly in such matter. Please be informed and process any appropriate option. Thank you."

Immediately I sent an email to CAT for clarification ... no reply yet but it was just sent minutes ago. After reading the letter twice, I guess CAT is letting us know that anything after May 15th is NOT their problem. At first read, I thought there was a way we could stay with CAT directly, but now I don't think so.

Had the wife call Thipmanee. Here is what we know so far (!):

We can use the service as is until the 15th.

On the 16th, someone will come to the house and change the modem (and attempt to mess up my computer settings as they program the username and password! Ok I added that part!) but they will need to come "and re-program the user/pass".

"How much is the new internet going to cost?" REPLY: Don't know.

"Who is going to provide the new internet service?" REPLY: Don't know. But I will have someone call you back.

IF YOU KNOW MORE about this CAT/TMN divorce, please post it! I'll continue to update as we get more information. Thanks.

[chaihot]

Received a reply from CAT. NOW it makes more sense. If I am reading this correctly, Thipmanee and CAT will still be together, but Thipmanee will handle all billing ... so we will truly be a Thipmanee customer and not a CAT customer. I think. (!)

First time till now you have signed contract with CAT but
Thipmanee made line to customer house.
CAT pay money to Thipmanee for line and after service
every months.
Starting from 15 May Thipmanee using only CAT internet
signal. They will make line and billing by themselve.
Customer who using CAT before have to sign contract
direct to Thipmanee. Because we do not have line at your
area.
I ready asked Thipmanee about your contract. Will you have
to pay install and how much monthly fee.
They will answer me soon.
Enclosed please see cancellation form. After you have
contract with TMN you have to sign cancellation form and
send back to me.