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I mistakenly assumed that three months would be long enough to renew my passport before my Thai Non-immigrant B visa expired.

WRONG.

It took me over two weeks to arrange an appointment to drop my passport renewal in to the Bangkok UK Visa office, due to the UK online email booking system simply not working despite it supposed to be live.

No great problem I thought as I still had plenty of time. Processing time was 4 to 6 weeks.

WRONG.

Just called the UK Passport office more than 5 weeks after submitting my application. Firstly, the Visa office in Bangkok did not issue me with an application number, hence even finding my application was a farce. The UK Passport office didn’t even know who handled passport applications in Thailand. Having found my application, after more than 5 weeks I am told it is ‘in the queue’ at Liverpool, and that the time for processing passports for Thailand is now 6 to 8 weeks!

ATROCIOUS, SHAMEFUL, COULDN’T GIVE A MONKEYS CLIENT SERVICE. TOOK LESS THAN A WEEK WHEN ALL THIS WAS HANDLED IN BANGKOK.(and remember you can’t use your passport to travel once a new application has been submitted).

YOU HAVE BEEN WARNED!

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