TakeitEastRental Posted June 16, 2014 Posted June 16, 2014 What to do in the event of an accident! 1) Check yourself, passengers and anyone else involved for injury If someone is hurt, call for an ambulance Numbers to call are: Pattaya City Call Center 1337 (English) Bangkok Pattaya Hospital 1719 Pattaya Memorial Hospital 038 429 422 Sawangboriboon 038 222 474 Tell them you have been in an accident and give them your exact location 2) Do not move unless advised by the police If they do move you they will either explain to the insurance man the position of the vehicles, before they moved you or will draw you a diagram to hand over. Do not leave the scene of the accident 3) Stay Calm, Be Cool Just try and relax. Do not argue or apologize. Do not blame or accept the blame. Just collect your thoughts and assess the situation 4) Use your common sense Depending on the seriousness of the accident you will have 2 options here. Settle by the roadside or call the insurance company. If you are not sure which option to choose Then call the insurance 5) For a minor incident try to settle by the roadside, often the police (if present) will act as a mutual negotiator. If you decide to settle by the roadside please swap details with all parties involved after you agree on a price - Names - Contact number - Car description and registration - Insurance details - Time and date of accident *If you have a camera phone take pictures of the accident* 6)For a serious incident call the insurance company tell them you have been in an accident and give them your exact location. Wait by the car until an insurance representative arrive 7) Insurance representative Once the insurance representative arrives s/he will ask questions about what happened. State facts and call upon any witnesses you have. The insurance representative will take photos, draw stretches and write a detailed account of the incident which they will ask you to sign as well as produce your driving licence 8) Yellow Paper Once the insurance representative is satisfied they have enough details to process the claim you are free to go. They will give you a yellow A4 piece of paper
stevenl Posted June 16, 2014 Posted June 16, 2014 I would call the insurance rep already in point 5, unless of course the opposing party is handing over a wad of cash already. Point 1. is probably fine for Pattaya, not so for other parts of the country. 1
TakeitEastRental Posted June 16, 2014 Author Posted June 16, 2014 Fair points this is mainly a general idea for our customers Sent from my C6902 using Thaivisa Connect Thailand mobile app
TakeitEastRental Posted June 16, 2014 Author Posted June 16, 2014 I would call the insurance rep already in point 5, unless of course the opposing party is handing over a wad of cash already. Point 1. is probably fine for Pattaya, not so for other parts of the country. I put point 5 because if it's minor n your fault then calling the insurance could increase your premium Sent from my C6902 using Thaivisa Connect Thailand mobile app
stevenl Posted June 17, 2014 Posted June 17, 2014 I would call the insurance rep already in point 5, unless of course the opposing party is handing over a wad of cash already. Point 1. is probably fine for Pattaya, not so for other parts of the country. I put point 5 because if it's minor n your fault then calling the insurance could increase your premiumSent from my C6902 using Thaivisa Connect Thailand mobile app Naw, just let them handle the whole thing and pay for the repair yourself if it really turns out to be minor. That way you will still get your increased no-claim but won't have the hassle of the accident.
TakeitEastRental Posted June 17, 2014 Author Posted June 17, 2014 I would call the insurance rep already in point 5, unless of course the opposing party is handing over a wad of cash already. Point 1. is probably fine for Pattaya, not so for other parts of the country. I put point 5 because if it's minor n your fault then calling the insurance could increase your premiumSent from my C6902 using Thaivisa Connect Thailand mobile app Naw, just let them handle the whole thing and pay for the repair yourself if it really turns out to be minor. That way you will still get your increased no-claim but won't have the hassle of the accident.that's certainly an option, but our view is slightly different being a rental company. Although if it was my personal car I would probably use your optionSent from my C6902 using Thaivisa Connect Thailand mobile app 1
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