Lite Beer Posted October 11, 2014 Share Posted October 11, 2014 Suvarnabhumi Airport to continue improvement drive as it heads into 9th yearBANGKOK, 11 October 2014 (NNT) – Airports of Thailand executives responsible for the management of Suvarnabhumi International Airport have pledged to continue making improvements to accommodate the country's integration into the ASEAN Economic Community next year.Suvarnabhumi Airport marked its 8th year in service on September 28, 2014. Meanwhile, airport executives and policy makers aim to improve on services and facilities as the airport progresses into its ninth year.Prasong Phunthanet, chairperson of Suvarnabhumi Airport, led a delegation of airport executives in introducing the new director for the airport. Mr. Praphon Patthanakitsakun is replacing Ms. Rawiwan Nettrakhawetsana, who retired on September 30. The new director pledged to continue implementing the existing policies of the Airports of Thailand, in order to improve the quality of services and the facilities of Suvarnabhumi Airport to accommodate the aim of becoming the Asian region's aviation hub. The improvements are also geared toward reinforcing the image of Suvarnabhumi being an 'Airport of Smiles', as well as to accommodate the country's integration into the ASEAN Economic Community. -- NNT 2014-10-11 Link to comment Share on other sites More sharing options...
Costas2008 Posted October 11, 2014 Share Posted October 11, 2014 "The improvements are also geared toward reinforcing the image of Suvarnabhumi being an 'Airport of Smiles'" Please, make me smile, next time I come to Suvarnabhumi and not have to stand and wait for hours on that horrible immigration queue. 2 Link to comment Share on other sites More sharing options...
daveAustin Posted October 11, 2014 Share Posted October 11, 2014 ^^ Must admit, on the way out and back in recently they were excellent. All smiles from check-in, going through security and coming back in with Imm. In and out of London (T5) was equally decent. Link to comment Share on other sites More sharing options...
chooka Posted October 11, 2014 Share Posted October 11, 2014 The place is an eyesore, a dump and the worst airport on the planet. It feels cold an unwelcoming and is bloody he'll to get around. Bulldoze the useless piece of junk 1 Link to comment Share on other sites More sharing options...
AhFarangJa Posted October 11, 2014 Share Posted October 11, 2014 The place is an eyesore, a dump and the worst airport on the planet. It feels cold an unwelcoming and is bloody he'll to get around. Bulldoze the useless piece of junk You obviously haven't flown through Riyadh airport in Saudi then..... 2 Link to comment Share on other sites More sharing options...
Popular Post Franky Bear Posted October 11, 2014 Popular Post Share Posted October 11, 2014 The place is an eyesore, a dump and the worst airport on the planet. It feels cold an unwelcoming and is bloody he'll to get around. Bulldoze the useless piece of junk I'm through it twice a month (more or less) since it opened and if you think it's the worst airport on the planet then you obviously are not well traveled which is not a bad thing i hasten to add. It's easy to navigate, clean, has all the bases covered when it comes to amenities and is fairly easy to get to 6 Link to comment Share on other sites More sharing options...
Searat7 Posted October 11, 2014 Share Posted October 11, 2014 This airport was operating at capacity almost immediately and 8 years later there has been nothing done to build a third runway. It gets mentioned every year but nothing happens. 2 Link to comment Share on other sites More sharing options...
nss70 Posted October 11, 2014 Share Posted October 11, 2014 The airport itself is fine, it's big and airy and has all the facilities you could want. Generally the staff are pretty good too. Where, IMHO, it falls down is on organisation. Having been through several times this year with an onward connection I've been faced with what seems like; enter the airport at one end from your long haul flight, then walk the entire length of the airport to get to your domestic flight connection, approx. 1KM or more. Now I know other airports are guilty of this too, I remember walking forever at Heathrow for a Dublin flight, but this is a completely new airport, not one that has been extended/patched together over the years. (at this point I'd like to say CDG Paris is a dream compared to Heathrow) I've seen many people confused by which direction to go in when they come off the long haul to catch the their onward flight. The first sign you see points in both directions for said connections, then a later sign, a couple of hundred yards on, then tells you which airline is where, leaving you a 50/50 chance of having to back track. Why not have that sign as the first one?! The wife makes the joke that we don't need the connecting flight as we've walked there already At least the roof doesn't leak in the rain, unlike the brand new Malaga T3 which is seive like! 2 Link to comment Share on other sites More sharing options...
wabothai Posted October 11, 2014 Share Posted October 11, 2014 No complaints other than about the rather unfriendly immigration officials. Coming off the plane into the land of smiles those people are the first Thai you come in contact with. I sincerely hope the new executive will take note. 1 Link to comment Share on other sites More sharing options...
Bpuumike Posted October 11, 2014 Share Posted October 11, 2014 (edited) "The improvements are also geared toward reinforcing the image of Suvarnabhumi being an 'Airport of Smiles'" Please, make me smile, next time I come to Suvarnabhumi and not have to stand and wait for hours on that horrible immigration queue. I was in Istanbul yesterday so won't be complaining about Suvarnabhumi. On arrival in Suvarnabhumi, Immigration was backed up to the ramp but all desks were manned (and ladied) and through in less than 15 minutes. I'm sure, dear Costas, that you also have your views on Turkish airports. Staying on topic, I don't think Suvarnabhumi was planned with expansion in mind; few of them ever are. Edited October 11, 2014 by Bpuumike Link to comment Share on other sites More sharing options...
Franky Bear Posted October 11, 2014 Share Posted October 11, 2014 I don't expect any immigration officers to be all smiles. They are sitting doing a job they can't be complacent with. I've no doubt I do get smiles now and again. I'm like them, a robot going through customs as I pass through so many Link to comment Share on other sites More sharing options...
outsider Posted October 11, 2014 Share Posted October 11, 2014 AIRPORT OF SMILES??? Are you kidding me? The first thing I come across is the foul-looking immigration officers who despite my best efforts to be pleasant, even speaking Thai to them, remain sullen and expresionless, at best. Most of the time, they look like they hate what they are doing. Land of Smiles my behind, I say. Looks like they have something firmly stuck up their rear, the lot of them. 1 Link to comment Share on other sites More sharing options...
wabothai Posted October 12, 2014 Share Posted October 12, 2014 They are not educated to be pleasant, however they should. Have you ever been at Schiphol airport? A good example how they can be pleasant. It can be done !!!!! 1 Link to comment Share on other sites More sharing options...
wabothai Posted October 12, 2014 Share Posted October 12, 2014 They are not educated to be pleasant, however they should. Have you ever been at Schiphol airport? A good example how they can be pleasant. It can be done !!!!! Link to comment Share on other sites More sharing options...
Franky Bear Posted October 12, 2014 Share Posted October 12, 2014 They are not educated to be pleasant, however they should. Have you ever been at Schiphol airport? A good example how they can be pleasant. It can be done !!!!! I have been through it a hundred times, last time was last monh. Never noticed as i could care less. They are not there to smile or ask how i have been. 1 Link to comment Share on other sites More sharing options...
ovenman Posted October 12, 2014 Share Posted October 12, 2014 Staying on topic, I don't think Suvarnabhumi was planned with expansion in mind; few of them ever are. Suvarnabhumi was planned with three phases, only the first of which has been built. There has been some periodic noise about starting on the second phase but with all of the changes in government, nothing much has ever come of expanding. 1 Link to comment Share on other sites More sharing options...
Franky Bear Posted October 12, 2014 Share Posted October 12, 2014 Staying on topic, I don't think Suvarnabhumi was planned with expansion in mind; few of them ever are. Suvarnabhumi was planned with three phases, only the first of which has been built. There has been some periodic noise about starting on the second phase but with all of the changes in government, nothing much has ever come of expanding. Do you think it really needs it? Link to comment Share on other sites More sharing options...
ovenman Posted October 12, 2014 Share Posted October 12, 2014 Staying on topic, I don't think Suvarnabhumi was planned with expansion in mind; few of them ever are. Suvarnabhumi was planned with three phases, only the first of which has been built. There has been some periodic noise about starting on the second phase but with all of the changes in government, nothing much has ever come of expanding. Do you think it really needs it? I'm no expert but as mentioned, Suvarnabhumi was operating at capacity upon opening so I would imagine that it probably needs at least the second phase anyway. 2 Link to comment Share on other sites More sharing options...
josephbloggs Posted October 13, 2014 Share Posted October 13, 2014 "The improvements are also geared toward reinforcing the image of Suvarnabhumi being an 'Airport of Smiles'" Please, make me smile, next time I come to Suvarnabhumi and not have to stand and wait for hours on that horrible immigration queue. Haven't been through there in a few months have you.... Link to comment Share on other sites More sharing options...
josephbloggs Posted October 13, 2014 Share Posted October 13, 2014 The place is an eyesore, a dump and the worst airport on the planet. It feels cold an unwelcoming and is bloody he'll to get around. Bulldoze the useless piece of junk A quite ridiculous statement. It's not an outstanding airport by any means and it does have it's flaws, but it's not that bad. I travel a lot and I'd take Suvarnabhumi over dozens of other airports any day. You want a dump of an airport? Try Manila. Try KLIA 2. 2 Link to comment Share on other sites More sharing options...
josephbloggs Posted October 13, 2014 Share Posted October 13, 2014 No complaints other than about the rather unfriendly immigration officials. Coming off the plane into the land of smiles those people are the first Thai you come in contact with. I sincerely hope the new executive will take note. Generally this is true, but which country does have smiling friendly immigration officials? Last time through I had written the wrong visa number. I was very surprised when the immigration officer pointed it out in perfect English (calling me "sir") with a big smile and helped me put the correct number in. I guess he was probably new.... 1 Link to comment Share on other sites More sharing options...
Ricardo Posted October 19, 2014 Share Posted October 19, 2014 Staying on topic, I don't think Suvarnabhumi was planned with expansion in mind; few of them ever are. Suvarnabhumi was planned with three phases, only the first of which has been built. There has been some periodic noise about starting on the second phase but with all of the changes in government, nothing much has ever come of expanding. Do you think it really needs it? Yes ! The chaos whenever one runway is closed, amply demonstrates the need for the third-runway to be completed, and perhaps the first extension to the terminal-facilities may be needed by the time it's completed ? Unless we all switch to flying LCC from Don Muang, that is. Personally I hope that the new manager will notice, and then do something about, the enforced 1.5 km long-march past all the King Power outlets, to transfer from Domestic-gates to International-Transfer & Gates beyond ? Mind you, the art-work really is quite good, these days ! 1 Link to comment Share on other sites More sharing options...
tw25rw Posted October 21, 2014 Share Posted October 21, 2014 I find it ok.. Only gripe is long walks and queues, but that can happen at any large airport. 2 Link to comment Share on other sites More sharing options...
Jay Sata Posted October 22, 2014 Share Posted October 22, 2014 The place is an eyesore, a dump and the worst airport on the planet. It feels cold an unwelcoming and is bloody he'll to get around. Bulldoze the useless piece of junk You obviously haven't flown through Riyadh airport in Saudi then..... That is a palace compared to Ghungzou in China or Mumbai India. Link to comment Share on other sites More sharing options...
Jay Sata Posted October 22, 2014 Share Posted October 22, 2014 They are not educated to be pleasant, however they should. Have you ever been at Schiphol airport? A good example how they can be pleasant. It can be done !!!!! One of my favorite passenger friendly airports. 1 Link to comment Share on other sites More sharing options...
tw25rw Posted October 30, 2014 Share Posted October 30, 2014 They are not educated to be pleasant, however they should. Have you ever been at Schiphol airport? A good example how they can be pleasant. It can be done !!!!! AMS is good, but I once spent over an hour in a queue at immigration, so it's not perfect.. Link to comment Share on other sites More sharing options...
tw25rw Posted October 30, 2014 Share Posted October 30, 2014 No complaints other than about the rather unfriendly immigration officials. Coming off the plane into the land of smiles those people are the first Thai you come in contact with. I sincerely hope the new executive will take note. Generally this is true, but which country does have smiling friendly immigration officials? Last time through I had written the wrong visa number. I was very surprised when the immigration officer pointed it out in perfect English (calling me "sir") with a big smile and helped me put the correct number in. I guess he was probably new.... Yes, they aren't there for customer service. It's good when they are pleasant though. Link to comment Share on other sites More sharing options...
mogandave Posted November 19, 2014 Share Posted November 19, 2014 The new Mumbai airport is beautiful. The Bradley terminal at LAX has been renovated and is very nice as well. I like BKK okay, but it can be a hike... Link to comment Share on other sites More sharing options...
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