HELP. Firefox problem

[Jessi]

A few days ago I D/L a FF update. Since then firefox has been freezing up & crashing.

Any other member having this problem and how can I fix it.

Please remember I am computer stupid.

If I dont reply straight away its because I will have put an axe through the computer.

Thank you for any help.

[NE1]

This is the latest FF update 35.0.1 , have been running it for a while and no problems.

What was your update version.

[Jessi]

This is the latest FF update 35.0.1 , have been running it for a while and no problems.

What was your update version.

Sorry I cant remember.

[NE1]

open FF and click on the top left bar that says FF then click on About and it will tell you which version you are running

[55Jay]

Check your plug-ins and extensions, to be sure they are also up to date. Respond if you don't know where to find that.

[NE1]

I think it is a problem with the Flash plugin being out of date , I started getting message from my security prog. about it.

[Jessi]

Yes I have 35.0.1

Im still playing around with it. in-between crashes.

[NE1]

Go into tools then add ons and look at Shockwave flash plug in , the latest version should be 16.0.0305 if not you need to update it.

[55Jay]

Update add-ons, as NE1 says, check the Flash Player for sure. If you've got version 16.296 and Firefox hasn't disabled it for you already, you should do that.