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Return date changed, no money asked (ba)


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Posted

Hi,

Something weird happened, I have called BA like 2 weeks ago to know the price for postponing my return flight date.

The price asked was too high so I gave up.

Today I log on their website to choose my seat for my return flight, tomorrow. Surprise, the date had been postponed !

Either I'm lucky and got this for free due to some human error

Either I'm not so lucky and they will want to make me pay for this change that I didn't ask.

Do you know if such booking modifications are supposed to be paid immediately after you call BA ? Aren't they supposed to keep some proof that your are willing to pay for a change ? (Sound record or something)

I double checked my bank account and they didn't take anything, and that's 2 weeks already.

Cheers

Posted

Often you pay at the desk. But if you did not request the change, you don't have to pay. Alternatively, a seat may have come free in the same class, that wasn't free at the time of your original request.

Posted

Well once "logged" to my reservation, the only option displayed for "change booking" brought me to a page asking me to phone call ba. That phone call gave me a 600€ total fee offer ^^ which I declined.

I guess the page you found doesn't apply to my specific tickets.

I hope you guys are right about that was a good deal for them to let me change for free. I'm still surprised that I wasn't given the opportunity to validate that choice (and no email confirmation or anything).

Did anyone ever make such a booking change (by phone with BA) and when was the money debited ? Did you receive a mail confirmation ?

Posted

I would check with BA or you may end up with no flight on the original date and a very expensive ticket on the new date.

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