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Posted

Call Ais Hotline 1175, choose english and listen to the options. One of them is to stop advertising messages.

It may take about a week till no more unwanted messages reach you.

Posted

Call Ais Hotline 1175, choose english and listen to the options. One of them is to stop advertising messages.

It may take about a week till no more unwanted messages reach you.

Will that turn off all messages from anywhere or just those from AIS?

Posted

Call Ais Hotline 1175, choose english and listen to the options. One of them is to stop advertising messages.

It may take about a week till no more unwanted messages reach you.

Will that turn off all messages from anywhere or just those from AIS?

It turns off all messages. Also third parties messages.

Posted

Call Ais Hotline 1175, choose english and listen to the options. One of them is to stop advertising messages.

It may take about a week till no more unwanted messages reach you.

Will that turn off all messages from anywhere or just those from AIS?

It turns off all messages. Also third parties messages.

In my experience, it does not turn off AIS's own promotional messages and notifications but 3rd party SMS's and merchandise promotions did go away.

  • 2 months later...
Posted

Thanks for the advice as I have been bugged with this problem as well. Visiting AIS shops wasn't helpful in sorting it. A couple of points: 1. The e-service is pretty useless and really doesn't help. 2. Calling 1175 and selecting the switch off service works well, but you need to talk to one of their operators/advisors as well. I was fortunate that the one I had spoke excellent fluent English and it all happened.

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