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Posted

Does anyone know if Thai Airways has an office, and more importantly, a phone number in the United States?

 

Failing that, what are the chances that I can get an English speaking customer service person if I have to contact the BKK office?

 

Thanks in advance.

Posted

I called Bangkok from US a few months ago.  They speak English.  Try Skype to save money.  Wouldn't refund my money for changing flight though.  But they were as helpful as they needed to be with looking into the request.

Posted

Thanks for the reply.  I did some research on the forum and I found an 800 number in the US.  It seems the number just rings and never gets answered.  Other people have said they have had the same experience, but have gotten through to other international offices (like Paris or London).  I will try that.

Posted
21 minutes ago, ackruu123 said:

Thanks for the reply.  I did some research on the forum and I found an 800 number in the US.  It seems the number just rings and never gets answered.  Other people have said they have had the same experience, but have gotten through to other international offices (like Paris or London).  I will try that.

They closed their US office and the phone number is not good anymore. Just call the Bangkok number from the website.

Posted

Call the UK or Australia Thai air offices and I am pretty sure you will get an English speaker.

 

its a pity they stopped all the USA flights , I  flew out of LAX to Bangkok on Thai air many times

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