Can anybody recommend a good tech support for android/ samsung phone -- in Pattaya

[saki911]

I have a raft of ridiculous but complex problems in my internet activities , ( which could be related to a security issue i had previous ) so the person would need above average English skills than most at Tukom etc

Thank you

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[uksomchai]

When I struggled to find out how to add a ringtone and a few other problems with my Samsung phone even after reading the manual over and over someone suggested Youtube. Sure enough I typed in my problem and dozens of how to videos popped up making it really easy 

[saki911]

Hello -- Im afraid its more complex than adding a ringtone - if you can see this link
http://forums.androidcentral.com/showthread.php?t=731004

It has a few examples of what i am experiencing , youtube is good yes I agree , but i cant get to the root of my problems from videos -- i really need a human tech to handle this -- im exhausted mentally and physically


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[KneeDeep]

Did you have these issues before you installed Kaspersky's mobile solution?

 

If in doubt as to the integrity of your machine, back up your data and run a Hard Reset.

 

http://www.hardreset.info/devices/samsung/samsung-t715-galaxy-tab-s2-80-lte/

[saki911]

Did you have these issues before you installed Kaspersky's mobile solution?
 
If in doubt as to the integrity of your machine, back up your data and run a Hard Reset.
 
http://www.hardreset.info/devices/samsung/samsung-t715-galaxy-tab-s2-80-lte/

Hard reset I tried that aug 22 , issues continued after , worse in fact

Kaspereny mobile solution ?? Which one
Is there a vunerability problem with their apps ???

But yes i did have issues before i installed Kaspereny -- the reason i tried K was that i had Norton mobile security app installed , (and it was a device admin also ) -- but on at least 2 occasions i found that the browser protection options had been turned off overnight -- not by me , hardly by Norton , and they were unable to give me a reason as to why my device browsers was unprotected if i went online -- but something bypassed a device administrator control and turned off the option --- that was pretty much the start of the issues - but that was before Kaspereny was installed


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[saki911]

And that link to hardreset etc --- opened in Chrome ( default browser ) and Chrome crashed after a min 5555 , i was only reading the webpage info ,

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[saki911]

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[KneeDeep]

Perhaps check the integrity of your storage. SD card and internal. Perhaps a hardware fault.

Could your device have been rooted?

 

I also read about this: http://www.express.co.uk/life-style/science-technology/617792/Lookout-Android-App-Store-Virus-Root-Smartphone

 

Unfortunately, I don't even own an Android device, so cannot help beyond the cursory.