no google services works anymore

[alocacoc]

Did you change your password but only do it on the PC? I have done that before.

No. I changed nothing. It works on AIS. So it haves nothing to do with password.

Sent from my SM-G900F using Tapatalk

[johnsjourney]

Ping is failing on all the google sites (gmail, blogger, google, youtube) but also apple.com (using Chiang Mai 3bb).  There's an article on Thai Visa News but it's too slow to access.  Was starting to have Apple site issues last night.  I did get a couple successful pings on gmail.com so I suspect it's not a complete block but a bandwidth issue.

[johnsjourney]

same problem on True mobile internet.

[johnsjourney]

http://tech.thaivisa.com/technical-glitch-leaves-3bb-customers-unable-to-access-google-services-on-saturday/21462/

[myfriendu]

21 minutes ago, deecypher said:

Try Opera with the VPN enabled.

cheers mate that works 

[cyberfarang]

6 minutes ago, johnsjourney said:

http://tech.thaivisa.com/technical-glitch-leaves-3bb-customers-unable-to-access-google-services-on-saturday/21462/

Cannot open this link either and no go with Opera VPN.

 

Giving up, maybe back to normal later.

[deecypher]

1 minute ago, cyberfarang said:

Cannot open this link either and no go with Opera VPN.

 

Giving up, maybe back to normal later.

What's the issue with Opera VPN? Maybe I can help

[johnsjourney]

google.com back up and running (google.co.th was ok previously) so this seems to be getting restored slowly

[KhunBENQ]

3 hours ago, KhunBENQ said:

ping google.com 44 ms (74.125.130.139)

 

(all in the region. Singapore or Hong Kong?)

(from another thread)

3 hours ago I got the above ping result (I am on ToT fibre).

 

Now I get:

ping  google.com 8 ms  (203.113.48.55)

 

8 ms means the response comes from a server in Bangkok.

The 203.. address is registered for ToT.

 

What does that mean?

Google opening a new "mirror" in Thailand?

[manarak]

it just means Google's server in Thailand is up and running and serving results probably from a local copy of the index, but it doesn't say anything about the content delivery networks and google networks.

 

I am having trouble with a bunch more sites, it looks like content from the USA has trouble to get through, including the icons on this forum. I see no icons at all on thaivisa.com... and no ads either except those not hosted by google... silver lining.

 

I wonder if this is a worldwide DDOS on google or if some technical fault is to blame.

Edited May 6, 2017 by manarak

[peterrabbit]

Can't connect to tech.thaivisa article as it just sits there waiting for 'fonts.googleapis.com'.

 

[manarak]

5 minutes ago, manarak said:

it just means Google's server in Thailand is up and running and serving results probably from a local copy of the index, but it doesn't say anything about the content delivery networks and google networks.

 

I am having trouble with a bunch more sites, it looks like content from the USA has trouble to get through, including the icons on this forum. I see no icons at all on thaivisa.com... and no ads either except those not hosted by google... silver lining.

 

I wonder if this is a worldwide DDOS on google or if some technical fault is to blame.

 

I can answer my own question: connecting through my PVPN, everything works fine. So it is a Thailand problem.

 

3BB or another provider higher up might simply have screwed up the routing.

Edited May 6, 2017 by manarak

[KhunBENQ]

 

4 minutes ago, manarak said:

I can answer my own question: connecting through my PVPN, everything works fine. So it is a Thailand problem.

I am on ToT fiber and have no visible/noticeable problem.

Not an ALL Thailand problem.

3BB problem until proofed wrong.

 

[johnsjourney]

Yes google IP address has changed.  Previously half hour ago DNS pointed to 74.125.68.17 in Chicago, and was blocked, now points to 43.245.144.226 in Bangkok, not blocked

[johnsjourney]

that's for google.com

[KhunBENQ]

1 minute ago, johnsjourney said:

Yes google IP address has changed.  Previously half hour ago DNS pointed to 74.125.68.17 in Chicago, and was blocked, now points to 43.245.144.226 in Bangkok, not blocked

And 43.245.144.226 is a 3BB (TTT) address.

 

Similar to my observation, address changed to a ToT address in Bangkok.

 

 

[Thaidream]

Cannot get google mail or you tube- sattahip area. Also cannot even call 3 BBB - call center not working?

[manarak]

3 minutes ago, KhunBENQ said:

 

I am on ToT fiber and have no visible/noticeable problem.

Not an ALL Thailand problem.

3BB problem until proofed wrong.

 

that's odd, because I just traced the problem to google servers.

 

a traceroute gets replies from the first couple of servers on google's network and then nothing

 

 

 

[carstenp]

18 minutes ago, KhunBENQ said:

(from another thread)

3 hours ago I got the above ping result (I am on ToT fibre).

 

Now I get:

ping  google.com 8 ms  (203.113.48.55)

 

8 ms means the response comes from a server in Bangkok.

The 203.. address is registered for ToT.

 

What does that mean?

Google opening a new "mirror" in Thailand?

Here is the trace for it. Think you are right. something is changed

Tracing route to google.com [110.164.16.88]
over a maximum of 30 hops:

  1    <1 ms    <1 ms    <1 ms  192.168.1.1
  2    48 ms    25 ms    25 ms  10.121.41.209
  3   121 ms    25 ms    25 ms  10.121.41.214
  4    34 ms    33 ms    33 ms  10.33.34.233
  5    34 ms    33 ms    33 ms  10.254.254.51
  6    34 ms    33 ms    34 ms  10.254.254.20
  7    33 ms    34 ms    33 ms  10.254.253.27
  8    43 ms    35 ms    35 ms  10.255.255.204
  9    33 ms    33 ms    33 ms  192.168.254.21
 10   144 ms    55 ms    54 ms  192.168.255.68
 11    33 ms    34 ms    33 ms  mx-ll-110.164.16-88.static.3bb.co.th [110.164.16.88]

[KhunBENQ]

5 minutes ago, manarak said:

that's odd, because I just traced the problem to google servers.

 

a traceroute gets replies from the first couple of servers on google's network and then nothing

 

Some bits in German:

 

Routenverfolgung zu google.com [203.113.51.85]
über maximal 30 Hops:

  1    <1 ms    <1 ms    <1 ms  ADSL [192.168.1.1]
  2     *        *        *     Zeitüberschreitung der Anforderung.
  3     3 ms     2 ms     2 ms  192.168.7.5
  4     9 ms    10 ms    10 ms  203.113.44.237
  5     8 ms     7 ms     9 ms  203.113.37.165
  6     7 ms     7 ms     7 ms  203.113.51.85

 

(from ToT fiber)

[Dmaxdan]

Cannot get google mail or you tube- sattahip area. Also cannot even call 3 BBB - call center not working?

If 3BB have a major problem then it would make sense that the call centre is unavailable. Their website (for me on 3BB) is also not responding.


Sent from my iPad using Thailand Forum - Thaivisa mobile app

[Partenavia]

In Chiang Rai we have no internet on 3BB, been like that since Friday afternoon. Website and call centre impossible to contact. Using AIS on my phone for now.

[manarak]

something rather mysterious is going on, because when I traceroute to youtube.com, this happens:

 

Routenverfolgung zu youtube-ui.l.google.com [216.58.221.78]
über maximal 30 Hops:

  1    <1 ms    <1 ms    <1 ms  router.asus.com [192.168.1.1]
  2    16 ms    15 ms    15 ms  10.121.20.237
  3    15 ms    15 ms    15 ms  10.121.20.242
  4    17 ms    17 ms    17 ms  10.33.34.221
  5    17 ms    17 ms    16 ms  10.254.254.50
  6    16 ms    16 ms    16 ms  10.254.254.28
  7    17 ms    17 ms    17 ms  10.254.254.202
  8    17 ms    24 ms    17 ms  10.33.35.43
  9    17 ms    16 ms    17 ms  10.33.35.14
 10    17 ms    17 ms    17 ms  mx-ll-110.164.1-187.static.3bb.co.th [110.164.1.187]
 11    37 ms    37 ms    37 ms  mx-ll-110.164.14-221.static.3bb.co.th [110.164.14.221]
 12    37 ms    36 ms    37 ms  74.125.147.150
 13    37 ms    37 ms    37 ms  108.170.249.227
 14     *        *        *     Zeitberschreitung der Anforderung.
 15     *        *       43 ms  216.239.42.46
 16     *       44 ms     *     108.170.240.161
 17    43 ms     *       44 ms  108.170.232.171
 18     *        *        *     Zeitberschreitung der Anforderung.
 19     *        *        *     Zeitberschreitung der Anforderung.
 20     *        *        *     Zeitberschreitung der Anforderung.
 21     *        *        *     Zeitberschreitung der Anforderung.
 22     *        *        *     Zeitberschreitung der Anforderung.
 23     *        *       43 ms  sin10s01-in-f14.1e100.net [216.58.221.78]

Ablaufverfolgung beendet.

 

from the 12th hop, this route is clearly within the google network.

 

and do I read that right, it seems to end in Singapore

Edited May 6, 2017 by manarak

[carstenp]

just make a tracert to Denmark.

 

For me there is something wrong. Look at all the hops it has to go intern before outbound server/routers

 

Tracing route to tv2.dk [91.224.211.71]
over a maximum of 30 hops:

  1    <1 ms    <1 ms    <1 ms  192.168.1.1
  2    71 ms    29 ms    28 ms  10.121.41.213
  3    25 ms    26 ms    26 ms  10.121.41.214
  4    34 ms    33 ms    33 ms  10.33.34.233
  5    33 ms    33 ms    33 ms  10.254.254.51
  6    34 ms    34 ms    34 ms  10.254.254.20
  7    34 ms    34 ms    34 ms  10.254.253.27
  8    35 ms    35 ms    35 ms  10.33.35.47
  9    33 ms    34 ms    33 ms  10.33.35.14
 10    33 ms    33 ms    33 ms  mx-ll-110.164.1-19.static.3bb.co.th [110.164.1.19]
 11    33 ms    33 ms    34 ms  mx-ll-110.164.1-129.static.3bb.co.th [110.164.1.129]
 12    59 ms    59 ms    59 ms  mx-ll-110.164.0-103.static.3bb.co.th [110.164.0.103]
 13   431 ms   250 ms   249 ms  mx-ll-110.164.0-83.static.3bb.co.th [110.164.0.83]
 14   246 ms   246 ms   246 ms  prs-b5-link.telia.net [213.248.81.93]
 15   229 ms   230 ms   230 ms  prs-bb3-link.telia.net [213.155.137.234]
 16   235 ms   235 ms   235 ms  ffm-bb3-link.telia.net [62.115.123.14]
 17   291 ms   386 ms   262 ms  hbg-bb1-link.telia.net [62.115.123.117]
 18   249 ms     *      248 ms  kbn-bb3-link.telia.net [80.91.254.1]
 19   269 ms   268 ms   248 ms  kbn-b3-link.telia.net [62.115.121.15]
 20   251 ms   250 ms   249 ms  nianet-ic-317437-kbn-b3.c.telia.net [213.248.74.47]
 21   332 ms   335 ms   333 ms  93.176.95.169
 22   367 ms   332 ms   332 ms  tv2.cust.ip.nianet.dk [130.185.140.58]
 23   328 ms   331 ms   330 ms  web-lb.pool.public.tv2net.dk [91.224.211.71]

Trace complete.

[transam]

Reminds me of the days when only posh folk had a phone, walk to the corner call box to find a queue of folk rattling copper pennies in their hand wondering what the hold up was....

[alocacoc]

Must be something serious. Hope we are fine soon. 3bb support is overwhelmed.

Sent from my SM-G900F using Tapatalk

[transam]

1 minute ago, alocacoc said:

Must be something serious. Hope we are fine soon. 3bb support is overwhelmed.

Sent from my SM-G900F using Tapatalk
 

Well I am too...

[simoh1490]

I use TOT in Chiang Mai - network wakeup takes about four/five minutes whilst trying to get to google, thereafter is fine, been going on for about a week.

[manarak]

5 minutes ago, manarak said:

something rather mysterious is going on, because when I traceroute to youtube.com, this happens:

 

Routenverfolgung zu youtube-ui.l.google.com [216.58.221.78]
über maximal 30 Hops:

  1    <1 ms    <1 ms    <1 ms  router.asus.com [192.168.1.1]
  2    16 ms    15 ms    15 ms  10.121.20.237
  3    15 ms    15 ms    15 ms  10.121.20.242
  4    17 ms    17 ms    17 ms  10.33.34.221
  5    17 ms    17 ms    16 ms  10.254.254.50
  6    16 ms    16 ms    16 ms  10.254.254.28
  7    17 ms    17 ms    17 ms  10.254.254.202
  8    17 ms    24 ms    17 ms  10.33.35.43
  9    17 ms    16 ms    17 ms  10.33.35.14
 10    17 ms    17 ms    17 ms  mx-ll-110.164.1-187.static.3bb.co.th [110.164.1.187]
 11    37 ms    37 ms    37 ms  mx-ll-110.164.14-221.static.3bb.co.th [110.164.14.221]
 12    37 ms    36 ms    37 ms  74.125.147.150
 13    37 ms    37 ms    37 ms  108.170.249.227
 14     *        *        *     Zeitberschreitung der Anforderung.
 15     *        *       43 ms  216.239.42.46
 16     *       44 ms     *     108.170.240.161
 17    43 ms     *       44 ms  108.170.232.171
 18     *        *        *     Zeitberschreitung der Anforderung.
 19     *        *        *     Zeitberschreitung der Anforderung.
 20     *        *        *     Zeitberschreitung der Anforderung.
 21     *        *        *     Zeitberschreitung der Anforderung.
 22     *        *        *     Zeitberschreitung der Anforderung.
 23     *        *       43 ms  sin10s01-in-f14.1e100.net [216.58.221.78]

Ablaufverfolgung beendet.

 

from the 12th hop, this route is clearly within the google network.

 

and do I read that right, it seems to end in Singapore

 

more mysterious:

I checked what domains are hosted on the final server, and it appears not to be youtube.com

 

there are sites like:

1882678.com

1880678.com
1890678.com
1883678.com
1891678.com
1893678.com
1892678.com
yuanpass.com
twinkledeals.org
k121.com

starting to wonder if this might be a hack

 

[DaveBKK]

Interesting such a major outage isn't being covered anywhere in the news.... TheNation, BangkokPost, nor Khaosod English......