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PTT Station Launches Its First Self-Serve Fuel Service in Thailand

A PTT Station has launched a new self-service fuel pump offering in Thailand, allowing customers to order, pump and pay for fuel via the Blueplus+ mobile app while receiving an immediate discount of 0.40 baht per litre. The initiative, introduced by PTT Oil and Retail Business Plc (OR), aims to modernise fuel retail services and improve convenience for drivers. The company said the move would reduce waiting times, particularly during peak hours, while giving users greater control over the refuelling process.

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The launch was led by M.L. Peektong Thongyai, Chief Executive Officer, alongside Suchart Ramas, President, and Pimarn Poolsri, Senior Executive Vice President for the oil retail business. OR said the “Self Serve” model is designed around an “Easy & Smart” concept, aligning with evolving consumer behaviour that prioritises speed, efficiency and digital integration. Customers can access the service through the Blueplus+ app, which supports digital payments via credit and debit cards and automatically applies loyalty points based on net spending after discounts.

According to OR, the service is built on three core features: cost efficiency through a flat 0.40 baht per litre discount on all fuel types without a minimum purchase requirement; operational efficiency through a streamlined app-based process; and a seamless digital experience with secure payment integration. The discount also applies to alternative fuels such as E20, reflecting OR’s broader strategy to support accessible and modern energy solutions.

The company said the introduction of self-service pumps would help optimise space management within fuel stations and improve throughput during high-demand periods. It also positions OR as a leader in adopting digital technologies in Thailand’s energy retail sector, responding to a growing demand for self-service and contactless transactions.

OR has already begun rolling out the Self Serve service and plans to expand it to more than 50 stations by May 2026. Customers can check participating locations via the Blueplus+ app or the PTT Station Facebook page, while further information is available through the contact centre on 1365 or 02-239-9997, operating 24 hours a day.

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Picture courtesy of PTT

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image.png Adapted by ASEAN Now InsideThailand 23 Apr 2026

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NanLaew Star Member

NanLaew

Advanced Member
12 hours ago, NanLaew said:

Tipping gas station workers? Really?

In hindsight, I used to tip the attendant that did the squeegee thing on the windshield while gassing up on a road trip. They delivered something extra. Sticking a nozzle in a spigot, typing in a number and handling money is their day job.

josephbloggs Diamond Member

josephbloggs

Advanced Member
25 minutes ago, NanLaew said:

In hindsight, I used to tip the attendant that did the squeegee thing on the windshield while gassing up on a road trip. They delivered something extra. Sticking a nozzle in a spigot, typing in a number and handling money is their day job.


Same. Fill up my car when requested, no tip (usually). Offer an extra like cleaning the windscreen or pumping tyres, that gets a tip.

jacko45k Star Member

jacko45k

Advanced Member
13 hours ago, highrider said:

Paying for useless, unproductive workers is going out of fashion in Thailand too.

I can't remember the last time I saw a coffee shop, other than a busy Cafe Amazon (normally located inside malls or large gas/petrol stations) with 4 or 5 workers behind the counter. Smaller, independent places will usually only have 1-3 staff behind the counter. Certainly out in rural Isarn or northern Thailand it's like that; they receive very few customers, and it wouldn't make sense to pay multiple staff when 1 will do the job. Sometimes, you have to go around the back to find the staff because no one's inside when you visit. Of course, in the cities, such businesses are usually staffed at all times.

The birth rate is low; more and more businesses only hire the necessary number of workers. Mega Home and Home Pro stores seem to be an exception; way too many workers around, most doing nothing.

Well this is one of the places you mentioned in a village, and relatively new. There seemed to be 3 young girls taking the orders, and 2 lads making the coffees around the corner. Training perhaps? And again a restaurant infuriated me by making me wait nearly an hour for a burger and a salad last night. One kid was working her nuts off while another sat there playing with her phone and rarely moved.

Airhead was my thought,,,,,,,

highrider Senior Member

highrider

Member
On 4/25/2026 at 5:17 AM, jacko45k said:

Well this is one of the places you mentioned in a village, and relatively new. There seemed to be 3 young girls taking the orders, and 2 lads making the coffees around the corner. Training perhaps? And again a restaurant infuriated me by making me wait nearly an hour for a burger and a salad last night. One kid was working her nuts off while another sat there playing with her phone and rarely moved.

Airhead was my thought,,,,,,,

Probably training, yes. I guess it depends entirely on the location...some villages might see a fair amount of business since they're in the middle of town while other quieter locations along a busy highway won't see anyone because most motorists prefer stopping at the PTT with it's Cafe Amazon than some random, unknown coffee shop (or it could be the other way round).

I visited a very nice but super quiet cafe off highway 24 somewhere deep in eastern Surin province I think it was, during the middle of last year. I needed a bit of a break from driving after an early start and was a little over halfway along my journey from Bangkok to Laos. Spent 45 mins in there. Just one employee and no customers at all, but both the fried rice and drinks were great. There was another staff member who I saw somewhere in the background, but she never came inside the shop. She was sitting outside playing on her phone most of the time.

highrider Senior Member

highrider

Member
On 4/24/2026 at 9:28 PM, NanLaew said:

In hindsight, I used to tip the attendant that did the squeegee thing on the windshield while gassing up on a road trip. They delivered something extra. Sticking a nozzle in a spigot, typing in a number and handling money is their day job.

Yep, exactly...that's when a tip might be warranted but not for doing what they're paid to do.

ChipButty Star Member

ChipButty

Advanced Member
On 4/23/2026 at 8:50 AM, KhunBENQ said:

At major TOPS they want to push you to self service checkout

Hate it!

Slowly but steady Thailand is westernized.

Im thinking they are already having trouble with shoplifting here in Thailand, the two Tops we use have had security checking bags as you leave,

ChipButty Star Member

ChipButty

Advanced Member

I cant see my wife getting out of her car to fill it up,

Ralf001 Star Member

Ralf001

Advanced Member
3 minutes ago, ChipButty said:

I cant see my wife getting out of her car to fill it up,

She wont have to unless she purposely pulls up these particular pumps.

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