CCTV footage from a restaurant in Rayong shows a customer causing damage around 12:33 am on March 9 after complaining about fried rice. The video, shared on Facebook, depicts a man aggressively kicking a table, smashing glasses, and damaging a light bulb, leading to a staff member receiving a cut from broken glass. The incident has prompted the restaurant owner to consider legal action.
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The restaurant is located in the Makham Ku subdistrict, Nikhom Phatthana district. Owner Chayen confirmed the damage seen in the footage and stated that the customer, identified as LGBTQ, was dissatisfied with the meal leading to the outburst. Despite being open to feedback, Chayen emphasized that destructive behavior is unacceptable and posed a threat to employees' safety.
A staff member, Ann, detailed that the customer first asked a waiter to taste the rice and insisted on saying it was not good, even after offering a tip. Although the owner acknowledged the complaint and promised improvements, the customer became chaotic. The escalating situation resulted in further vandalism, with Ann suffering an arm injury. The customer left 2,000 baht before departing.
Thairath reports that the available information mainly represents the restaurant's perspective, and the customer involved has yet to share their side of the story. The situation remains under scrutiny as the restaurant considers legal steps to safeguard staff and property. The owner’s commitment to preventing similar incidents highlights the need for addressing aggressive customer behavior, reported The Thaiger.
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Adapted by ASEAN Now · The Thaiger · 12 Mar 2026