Video Angry man stranded at Suvarnabhumi for 24 hours launches furious rant at airport staff

[mommysboy]

2 hours ago, ukrules said:

I've read about things like this in the past. The puzzling thing about it is that everyone pays for every meal they eat, every day.

 

Lets say you pay for and eat 3 meals every day of your life right up until the point where you arrive at an airport, your check in and find that you have a delayed flight.

 

Why should you suddenly stop paying for your own food at this point ?

 

They give a discount voucher which probably covers the inflated airport prices but you're still responsible for feeding yourself regardless of your flight status.

 

This guy is just another dummy.

 

 

What an eccentric posting!

 

 

[Acemaker]

46 minutes ago, samsensam said:

 

daft comment, i've seen europeans getting equally angry at european airports when faced with atrocious airline customer care

Ranting and raving at the Staff is unacceptable, the poor Girl looked scared to death, what a <deleted> coward, did she decide on the 250 Baht, NO, call the Airline or go to the Airlines office in the Airport vicinity and rant and rave there.

[metisdead]

An offensive post has been removed as well as a reply.  An off topic post was removed as well. 

[BuddyDean]

If you can't roll with the punches, you should probably avoid budget airlines, travelling to Thailand, and air travel in general.  The legacy carriers in the US used to give 10 bucks....now, that is much more rare.  People can be stuck at airports for days if a big storm hits.

Edited December 2, 2017 by BuddyDean

[LennyW]

Could have been a lot worse........could have been stuck in Manila for 24 hours!!!

[farangx]

2 hours ago, balo said:

In Singapore noodles at the airport cost how much ? I would imagine 1000 baht . 

 

about 140b only and bigger serving than an upsized noodles on streets of BKK.

 

[flashgordon1959]

Bad crack man .these things happen so hang on in and wait .ok

Sent from my XT1562 using Thaivisa Connect mobile app

[YetAnother]

3 hours ago, Jonathan Fairfield said:

Jetstar later emailed passengers to say the delay was “due to engineering requirements”.

totally wrong; due to incompetence requirements

[YetAnother]

3 hours ago, Jonathan Fairfield said:

The man claimed the voucher wasn’t enough to buy even a bowl of noodles from one of the airport’s restaurants, which he claimed cost 360 bah

welcome to thailand; 30 m others have same/similar experiences;

hope to see your wallet again

[lamyai3]

9 hours ago, LennyW said:

Could have been a lot worse........could have been stuck in Manila for 24 hours!!!

Lots of fun to be had in Manila in 24 hours 

[lamyai3]

I'm surprised they're not legally obliged to offer a refund - more than a 24 hour delay is practically a cancellation of the flight. 

[Dave67]

" More than 24 hours"

 

9.20pm on Wednesday but was delayed until 2.45pm on Thursday.?

 

 

[Dave67]

Singapore English has a similar rhythm to an AK47 machine gun

 

 

Edited December 2, 2017 by Dave67

[Solinvictus]

16 hours ago, shady86 said:

He choosed low cost. You get what you paid for.

Regardless of how cheap the flight was, they failed in providing the service he purchased.

Edited December 3, 2017 by Solinvictus

[nahkit]

17 hours ago, Bluespunk said:

250 baht?

 

That’s it?

Many years ago I was on a Kuwait airways flight that was delayed. They gave each of us a voucher which we were told was to be used for obtaining a meal. On presenting the voucher we each received a plate with one fried egg on it, that was it, not even a piece of bread to go with it.

[todlad]

One or two rational comments here. Most are just tripe. I can't wait for the day when this happens to you lot. What invective would you unleash as you announce to the world how you can organise both airline and airport better than anyone?

 

You have no idea who this man was and you have no idea what he was missing out on by not being able to get to Singapore. If you are retired with only time to kill and beer to swill, life is slower and less focused I suppose.

 

250 Baht vouchers? They are a joke but he was stranded. What are his dietary needs? Did he have cash/access to cash? What about his medical needs?

 

You Thai bashers and bashers in general have shown your true colours yet again.

Edited December 3, 2017 by todlad

[Bluespunk]

2 minutes ago, nahkit said:

Many years ago I was on a Kuwait airways flight that was delayed. They gave each of us a voucher which we were told was to be used for obtaining a meal. On presenting the voucher we each received a plate with one fried egg on it, that was it, not even a piece of bread to go with it.

I thought airlines were obliged to supply more than that these days.

 

Regarding your own experience, I lived and worked in Kuwait for 5 years and to be honest, I'm surprised you got that...

[hobz]

18 hours ago, ukrules said:

I've read about things like this in the past. The puzzling thing about it is that everyone pays for every meal they eat, every day.

 

Lets say you pay for and eat 3 meals every day of your life right up until the point where you arrive at an airport, your check in and find that you have a delayed flight.

 

Why should you suddenly stop paying for your own food at this point ?

 

They give a discount voucher which probably covers the inflated airport prices but you're still responsible for feeding yourself regardless of your flight status.

 

This guy is just another dummy.

 

 

Lets say you have a job and it only pays when you actually come to the office and do the job.........

[alfieconn]

18 hours ago, ukrules said:

I've read about things like this in the past. The puzzling thing about it is that everyone pays for every meal they eat, every day.

 

Lets say you pay for and eat 3 meals every day of your life right up until the point where you arrive at an airport, your check in and find that you have a delayed flight.

 

Why should you suddenly stop paying for your own food at this point ?

 

They give a discount voucher which probably covers the inflated airport prices but you're still responsible for feeding yourself regardless of your flight status.

 

This guy is just another dummy.

 

 

Working by your analogy you could say that he cannot work while he is at the airport so they should re-imburse anyone for lost hours  !!!!!

[nahkit]

7 minutes ago, Bluespunk said:

I thought airlines were obliged to supply more than that these days.

250 baht does seem to be on the low side.

[aussiee]

At the food court one can get a meal and a couple of beers for 200 baht

[Mickmouse1]

Jetstar should compensate passengers for their time and inconvenience they suffered.Imagine those who missed connecting flight or work?

[gk10002000]

that second delay would suck.  Heck, I typically have a connection back in the USA so missing a departing flight would be a big problem.  But for the 250 baht, go downstairs to the food court.  Granted the other airport restaurants are not great prices

[hobobo]

What a gherkin! He should have known that Jetstar is often delayed, so why didn't he choose to fly Singapore Airlines? Or is he banned on SQ perhaps?

[keithpa]

18 hours ago, ukrules said:

I've read about things like this in the past. The puzzling thing about it is that everyone pays for every meal they eat, every day.

 

Lets say you pay for and eat 3 meals every day of your life right up until the point where you arrive at an airport, your check in and find that you have a delayed flight.

 

Why should you suddenly stop paying for your own food at this point ?

 

They give a discount voucher which probably covers the inflated airport prices but you're still responsible for feeding yourself regardless of your flight status.

 

This guy is just another dummy.  I suppose that as he has slept in a bed for 365 days a year for his whole life, he should not have been given accommodation either!

 

 

Your comment is the most ridiculous comment seen on here for months.

Edited December 3, 2017 by keithpa
add to

[metisdead]

An offensive troll post has now been removed. 

[Deez]

19 hours ago, ukrules said:

Why should you suddenly stop paying for your own food at this point ?

Because you are supposed to be home and able to cook in your own kitchen.  Why should people be forced to "eat out" through no fault of their own? People pay for hotels when they travel too, should everyone be expected to pay their own hotel an extra night when flights are delayed overnight?  

[lapamita]

18 hours ago, balo said:

In Singapore noodles at the airport cost how much ? I would imagine 1000 baht . 

 

not more expensive like inthailand on the airport

 

bcs changi aiprot charging the same price like locals outside

 

coffee 5 sgd  125thb,freod noodles sgd 5-7  150thb   and burger king much cheaper than in thailand ............changi is good and inexpensive

 

but 250thb for 8 hrs is a shirt

 

jetstar is normaly  very good carrier, just come back with them some day bfr from singapore

 

jetstar/tiger/scoot never had any delay

 

the biggest delay some day ago was at immigrtaion  BKK 90min waiting time about 7pm

 

[mikebell]

18 hours ago, Stevemercer said:

Jetstar is an Australian budget airline (originally an offshoot of Qantas) and is always getting bad press in Australia for this sort of thing. I'm Australian and proud to say I've never flown Jetstar and never will.

I knew nothing of Jetstar & booked with them for my Thai step-daughters'  first flight.  It was abysmal and totally spoiled my attempt at their first foreign holiday.

[Thaidream]

While the gentleman may have acted out a bit- I can appreciate his displeasure. The airline should have compensated all passengers on the 2nd delay by refunding the flight ticket; providing a voucher at least double what was offered for a meal and allowed the passengers to wait in an airline lounge. Had I been on that flight, I would have asked to immediately speak with the Station Manager and made my case to that person. If refused, I would have gone up the chain until I reached someone who would give me a full explanation of the situation and some better compensation.

If people never complain- these type of companies will continue to 'stiff' the public.