I have an i mac machine running the latest update of OS X.

I recently subscribed to TOT ADSL, their gold cyber package. Its doesnt seem to connect.

Purchased all the required hardware from TOT and is properly connected. The modem is powered with all the lights lit.

TOT technician comes to house with a laptop, runnng windows, and it connects fine using my modem.

Must be something I need to do to the Network portion of "System preferences" Think I've done it correctly, but apparently not.

When I attempt to connect, a few of the lights flicker and always get a message "PPPoe not found" Have no idea what this means.

In the interum, I'm continueing to use my old dial up with the internal modem.

Any help, or pointers would be geatly appreciated.

Is the modem connected to the computer with usb or network cable? If it has a router function, you could use this so it keeps the adsl connection up all the time and any computer can be plugged in without configuration.

What model is the modem?

I have an i mac machine running the latest update of OS X.

I recently subscribed to TOT ADSL, their gold cyber package. Its doesnt seem to connect.

Purchased all the required hardware from TOT and is properly connected. The modem is powered with all the lights lit.

TOT technician comes to house with a laptop, runnng windows, and it connects fine using my modem.

Must be something I need to do to the Network portion of "System preferences" Think I've done it correctly, but apparently not.

When I attempt to connect, a few of the lights flicker and always get a message "PPPoe not found" Have no idea what this means.

In the interum, I'm continueing to use my old dial up with the internal modem.

Any help, or pointers would be geatly appreciated.

I think the problem is that you have "connect by PPPoE" ticked in your Network Preferences. The router is what is doing the connecting, not your Mac which is just connnecting to the router and getting access there.

Try this:

Unless you have changed something, go to your Network Preferences.

- Select "Automatic" from the dropdown menu next to Location.

- Select the way you are connecting to the router in the dropdown menu called "Show". That is, select Ethernet if you are using a wired connection or Airport if you are using WiFi. Select the PPPoE tab and be sure that Connect by PPPoE is not selected. Close Network Preferences and confirm the save if it asks you.

Again, unless you have changed anything in the Automatic location setting, everything should work fine. And it's actually much easier than Windows to get things going.

Write back if that didn't work and we can look at some of your other settings.

Thank you, everyone, for your help. Followed Bubba's instruction, and IT WORKED!! THANK YOU SO MUCH. Wow, what a difference between the old 56K internal and the ADSL 1056/512. Downloading takes minutes instead of hours. well worth 1000 baht a month.

Thank you, everyone, for your help. Followed Bubba's instruction, and IT WORKED!! THANK YOU SO MUCH. Wow, what a difference between the old 56K internal and the ADSL 1056/512. Downloading takes minutes instead of hours. well worth 1000 baht a month.

Glad we got lucky and that worked, CM. Just drop me a PM any time if you run into more problems and I can do my best to offer some ideas.