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Online product without price tags declared illegal


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Posted

Online product without price tags declared illegal

By The Nation

 

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The Commerce Ministry warned e-tailers this week that listing online products without a price tag was illegal and carried a penalty of up to Bt10,000.

 

Chatchai Saksilapachai, Deputy Director-General, said that the regulation that all offline products must carry a price tag has been extended to include products sold online.

 

The new rule was being introduced in response to complaints that many products advertised online did not clearly indicate the price, forcing interested customers to send a message requesting a quotation. This considered unfair and illegal as it implies the seller is deliberately concealing the price and the service charge.

 

Screening e-tailers is hard rough work because of the physical locations of the merchants. The ministry thus encouraging anyone who found the illegal action to report by providing the leading price.

 

“Where the price tag is not shown, the sellers will face a penalty of a fine not exceeding Bt10,000 while stockists who refuse to comply with the prices set will face a prison term of 7 years or a fine not exceeding Bt140,000 baht or both. The announcement of the Joint Standing Committee on Commerce, Industry and Banks for the supervision of online and offline product labelling has been posted since July 4, though many people are still not aware of it.” Chatchai said.

 

The ministry notes that it has received a growing number of complaints: in 2019, 330 consumers complained of no price being shown, up from 178 complaints in 2018, while not maintaining the price of general products received 1,932 complaints in 2018 but reduced to 1,429 in 2019

Vuttikrai Leewiraphan, Director General at the Department of Business Development, said that the overall e-commerce business in 2019 grew 14.04 per cent and is valued Bt3.1 trillion. Ninety per cent of the customers use their smartphones for done online purchases.

 

Source: https://www.nationthailand.com/business/30379878

 

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-- © Copyright The Nation Thailand 2019-12-27

 

 

  • Thanks 2
Posted

I can imagine that the requirement will also carry over to the product during shipment. How else will they know how much to collect in tax?

Posted
2 hours ago, Langsuan Man said:

Why is the solution to every problem in Thailand supposed to be solved by another unenforceable law ?

 

 

This is done so that the law can be randomly applied to ignorant tourists!  Every new law is a new income opportunity for the police!

  • Like 1
Posted
6 hours ago, webfact said:

The new rule was being introduced in response to complaints that many products advertised online did not clearly indicate the price, forcing interested customers to send a message requesting a quotation.

 

They made a law for this?

 

Really?

 

They can't figure out basic laws to keep people alive or keep air clean, but they can make up a law so that people don't have to inquire about pricing.

  • Like 2
Posted

If something does not have a price I automatically assume it is because that price is high and is why they don't disclose it. So I don't even attempt to buy that item or service. It doesn't need a new law. It needs common sense, but that is entirely absent in Thailand.

  • Like 1
Posted

What about properties for sale? They rarely have the price showing.

And what about 'services'? Will they have to show the price list for all the various options?

Posted

Every time they make a new law that can throw ever more people into prison an old law should be repealed.  Too many laws.

I'm guessing that this law was not asked for by some poor Thai that asked something to be done about lack of online pricing. 

 

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