Holiday Inn Vana Nava Hua Hin: A Clean Promise That Keeps You and Your Family, Our Team and Our Community Safe

 

 

Hua Hin, Thailand, - As the world adjusts to new travel norms and expectations, we are committed to enhancing the family-friendly experience of staying at the Holiday Inn Resort Vana Nava Hua Hin, by redefining cleanliness and supporting personal wellbeing throughout your stay. 

 

Using new, science-led protocols and service measures, partnering with industry leading experts, and as part of the global IHG Clean Promise, the strengthened measures will give you greater confidence and our team the protection needed.

 

“A Clean Promise means that we’re committed to delivering high levels of cleanliness for our reopening. That means clean, well maintained, clutter free rooms that meet our standards. So that you and your family can have a safe and memorable stay with us.” -- Michael Janssen, General Manager 

 

In preparation of welcoming you and your family back to our hotel, we are rolling out a new programme, under the global IHG Clean Promise, where you can expect a re-engineered guest experience with the highest health, hygiene and safety standards with all the usual fun, safe and on-site activities you have come to expect from our resort and waterpark adventureland. 

 

At all our family-friendly restaurant, Plamong, you’ll find distanced seating, staff wearing personal protective equipment plus hand sanitizer placed on every table to ensure that you have a safe and enjoyable dining experience with stunning ocean views. Deep cleaning of tables and tableware between each seating will be carried out by our service team at all our food and beverage outlets including Plamong, Thalay Bar and Vana Nava Sky. 

 

We’re introducing new Meeting and Events procedures, so whether it’s your wedding day, a family reunion, or a work event, we have the space and staff plus health and safety measures to give you a day you’ll always remember.

 

With complimentary access to Vana Nava Waterpark, next to our resort, you can rest assured that all health and safety measures that we’re implementing across the hotel are the same at the waterpark including additional hygiene standards that’ll keep the family happy, safe, and entertained. 

 

New opening hours of the waterpark will be 11:00AM to 4:00PM and to enter there will be temperature checks for all employees and guests plus all guests and staff must wear masks. Social distancing at the waterpark will include: controlled number of people permitted entry at any given time to ensure that each guest has adequate space. Social distancing signage and ground markers will make sure that 1.5 meters are kept between guests when lining up at all the attractions, food and beverage outlets and retail areas. UV-C sterilizer of utensils will be used at all the food and beverage outlets.

 

At Vana Nava Waterpark health monitoring and safety tracking will be recorded by the RFID bracelets. High-touch areas will be deep cleaned and sanitized every hour. Waterslide tubes and floats will be sanitized after each use and bedding sets at the cabanas and lounge chairs will be sanitized daily. All towels will be cleaned at a minimum temperature of 80 degrees celsius. All chlorine levels throughout the park will be checked every 2 hours. Touchless payments will be enabled through the wristband that all customers are given upon entry to the waterpark. 

 

Kids are still welcome aboard at our spacious, modern and nautical themed kids club where kids are captains of their fun. With mandatory staff health checks before every shift, thorough and continuous cleaning of high-touch surfaces and limited numbers, kids will be happy and safe and more importantly you’ll have well-deserved time all to yourself. 

 

Our team is dedicated to doing our part in stopping the spread and we are taking extra precautions across the hotel to maintain the highest level of hygiene. We’re closely monitoring the updates around the coronavirus (COVID-19) outbreak and will act fast to ensure we’re taking all of the latest precautionary measures to avoid any risks. 

 

Our Covid-19 Action Plan is in collaboration with disinfection experts to further enhance the existing hygiene & cleaning protocols across the hotel.

 

Key highlights of our Covid-19 Response and Action Plan 

 

Our Way of Clean with COVID-19 protocols and best practices reflect the advice of the World Health Organization, Centers for Disease Control & Prevention and local public health authorities in markets around the world.

 

1. Screening: including temperature checks, wearing of personal protective equipment,  

2. Social distancing & signage: in the ballroom, restaurants, lobby and all other public areas across the hotel and waterpark guided by signage and monitored by staff,

3. Health monitoring: of all staff before the commencement of each shift,  

4. Deep cleaning: enhanced across all areas of the hotel with an emphasis on high-touch areas with hospital-grade disinfectants,

5. Touch-less experience: with online food ordering; hands-free resort access and room access.

 

This plan addresses all facets of our hotel operations. From revised protocols for check-in, back offices, guest rooms, and all public areas with heightened sanitization measures and deep-cleaning protocols. 

 

From the friendly faces that greet you in the lobby, to our professional servers bringing you the freshest dishes, to our thorough housekeeping staff that service your rooms daily, we are amplifying our efforts to keep all areas of the hotel sanitized and safe for you and your family.

 

Continuing the culture of clean

 

Our Way of Clean  already includes deep cleaning with hospital-grade disinfectants, however in times like these, we are ensuring all staff follow these official guidelines with the support of our Hygiene Manager and a team of Clean Champions to ensure that all staff are educated and up-to-date on the latest information regarding Covid-19 and correct sanitization measures with specially curated training sessions and a culture of:

 

● Regular hand washing throughout the day for at least 20 seconds at a time

● Mandatory staff temperature checks prior to starting daily shift

● Mandatory completion of Staff Health Declaration form for all staff

● Easy access to hand sanitizer provided throughout the hotel for all staff and guests

● Additional cleaning of high-touch areas  

 

Across our hotel, we are implementing these specific Clean Promise guidelines and measures to prevent the spread so that during your stay you can relax, recharge and have fun.

 

We look forward to welcoming you back to our beautiful resort and water park in Hua Hin with engaging fun for the whole family from teens to tots. If you have any questions or need further information about our response to Covid-19, please contact us.

 

For more information about our Clean Promise click here.

 

-- © Copyright Thai Visa News 2020-06-15

 

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Holiday Inn Vana Nava Hua Hin: A Clean Promise That Keeps You and Your Family, Our Team and Our Community Safe

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