Popular Post AndrewMciver Posted August 31, 2020 Popular Post Share Posted August 31, 2020 (edited) Today was the day the flights were open for repatriations. At exactly 9am. I have been up all night waiting to book. Had everything prepared, all my passport numbers copied and save for a quick paste. Website crashes at 8:59am. Then tells me i cannot book every passenger in my group. I ring embassy up 2 minutes later. No one answers. At 9:04 i get a message saying all flights have gone. WHAT THE HELL. Edited August 31, 2020 by AndrewMciver 1 4 6 Link to comment Share on other sites More sharing options...
Popular Post treetops Posted August 31, 2020 Popular Post Share Posted August 31, 2020 10 minutes ago, AndrewMciver said: I ring embassy up 2 minutes later. No one answers. Bank holiday Monday? 3 Link to comment Share on other sites More sharing options...
Pilotman Posted August 31, 2020 Share Posted August 31, 2020 which airline, where are you booking from and to, repatriation flight which way? . Link to comment Share on other sites More sharing options...
tso310 Posted August 31, 2020 Share Posted August 31, 2020 My wife got in immediately at 09:00, flight booked. She was already pre-registered. Link to comment Share on other sites More sharing options...
AndrewMciver Posted August 31, 2020 Author Share Posted August 31, 2020 1 minute ago, treetops said: Bank holiday Monday? They never answer the phone. Yet this is the day they decide to release a new website AND release their repatriation flights. Horrrific. 1 Link to comment Share on other sites More sharing options...
tso310 Posted August 31, 2020 Share Posted August 31, 2020 Just now, Pilotman said: which airline, where are you booking from and to, repatriation flight which way? . He's talking about the Thai flights back from the UK. 1 Link to comment Share on other sites More sharing options...
AndrewMciver Posted August 31, 2020 Author Share Posted August 31, 2020 I was on at Bang 9am. We had our visas. How do you pre register when they don't open till 9am - there was a huge countdown. Tells me i can't register everyone in my group. <deleted> Automatically takes away 2 people from my group. Then can't select class of seat. Then tells me flights are gone. In 4 BLOODY MINUTES !!!!!!!!!!! 1 Link to comment Share on other sites More sharing options...
tso310 Posted August 31, 2020 Share Posted August 31, 2020 1 minute ago, AndrewMciver said: They never answer the phone. Yet this is the day they decide to release a new website AND release their repatriation flights. Horrrific. Sorry this is not a new website. I noticed that the registration part was not accessible. I'm not surprised nearly 600 comments on their Facebook page regarding problems with no shows for the August flights. Link to comment Share on other sites More sharing options...
tso310 Posted August 31, 2020 Share Posted August 31, 2020 (edited) The talk in the UK community was that 3000 had registered for the July flights. There have been attempts to get more flights arranged but to no avail. The German government managed to get 30,000 of their citizens back from NZ in April the efforts by the Thai government have not been overwhelming. There was also a rumour, never substantiated, that Thai was having problems in Europe due to non payment of fuel biils. Also the number of SQ rooms available. Edited August 31, 2020 by tso310 Added more info 1 Link to comment Share on other sites More sharing options...
pazienza Posted August 31, 2020 Share Posted August 31, 2020 Got my mother a flight. Pre registered so I was able to click next multiple times until confirmed, took about 1 minute Link to comment Share on other sites More sharing options...
AndrewMciver Posted August 31, 2020 Author Share Posted August 31, 2020 5 minutes ago, pazienza said: Got my mother a flight. Pre registered so I was able to click next multiple times until confirmed, took about 1 minute What do you mean you PRE REGISTERED ? The countdown opened at 9am ... there was a huge bloody clock counting down. As soon i logged in, attempted to book a seat it wouldn;t allow everyone in my party of 3 to book. I was specifically told this is how you register. If all flights are gone in 4 mins, shouldn't this tell them there is a bloody huge DEMAND FOR FLIGHTS BACK EVEN WITH A QUARANTINE. Link to comment Share on other sites More sharing options...
AndrewMciver Posted August 31, 2020 Author Share Posted August 31, 2020 The thing that messed up my booking was trying to book for 3 people. The system just wouldn't let me book. Link to comment Share on other sites More sharing options...
pazienza Posted August 31, 2020 Share Posted August 31, 2020 I created an account which had all her details stored. I believe pre registration closed 3 days ago - when it came to 9am all details were already loaded so it became a one click process I think if booking for 3 people, I'd have pre registered 3 accounts/logins and then logged in on multiple tabs. I can sympathise though, I think the number of flights does really need to increase, its madness having everyone scramble at the same time. Hopefully you'll have some luck with people not purchasing the flights which will free up space Link to comment Share on other sites More sharing options...
tso310 Posted August 31, 2020 Share Posted August 31, 2020 I am guessing that as so many people had already registered for previous flights that they decided to hold back on new registrations. It would have been better if they had said this on the web page. Is it any surprise people get upset ? 1 Link to comment Share on other sites More sharing options...
tso310 Posted August 31, 2020 Share Posted August 31, 2020 1 minute ago, pazienza said: I can sympathise though, I think the number of flights does really need to increase, its madness having everyone scramble at the same time. Hopefully you'll have some luck with people not purchasing the flights which will free up space The website crashed for the August bookings. I believe the missed bookings were not re-advertised. 34 for the mid August flight is a lot. There are many comments on their Facebook page, mainly in Thai, with people commenting on the whole process. Link to comment Share on other sites More sharing options...
AndrewMciver Posted August 31, 2020 Author Share Posted August 31, 2020 I had an email from the embassy on Friday. They gave me the link where to book flights. It had a bloody countdown. They told me to register all names down on one account. I register all names and passport numbers. Get to next screen to book flights. Click on flight. This is about 9:01am I then get an error message saying i cannot book all people in my party. It removes one person. I click on alternative flight. Again it does not let me book saying i cannot book all passengers. 9:03am i am on the phone to embassy (no answer) and trying to work out what on earth is going on. 9:04 sorry you loser all flights have gone. Link to comment Share on other sites More sharing options...
CorpusChristie Posted August 31, 2020 Share Posted August 31, 2020 Are these flights from the UK to Thailand ? Link to comment Share on other sites More sharing options...
tso310 Posted August 31, 2020 Share Posted August 31, 2020 Just now, CorpusChristie said: Are these flights from the UK to Thailand ? Yes. Link to comment Share on other sites More sharing options...
Keyser Soze666 Posted August 31, 2020 Share Posted August 31, 2020 31 minutes ago, Pilotman said: which airline, where are you booking from and to, repatriation flight which way? . And he's off.. 2 Link to comment Share on other sites More sharing options...
AndrewMciver Posted August 31, 2020 Author Share Posted August 31, 2020 CAN ANYONE TELL ME WHAT I DID WRONG ?! So angry and frustrated here. I was up all night, didn't sleep. Was on my laptop for 8am, waiting and waiting - was refreshing and refreshing till i could log in. There was no option for me to register at any time last week. I register everyone in my party. Click flight. Tells me not everyone is registered. Randomly takes one person away from my account. This messing about for a few minutes means i lost these flights. I am beyond devastated here. Away from my family for another month. Link to comment Share on other sites More sharing options...
swbaggies Posted August 31, 2020 Share Posted August 31, 2020 (edited) 6 minutes ago, AndrewMciver said: CAN ANYONE TELL ME WHAT I DID WRONG ?! So angry and frustrated here. I was up all night, didn't sleep. Was on my laptop for 8am, waiting and waiting - was refreshing and refreshing till i could log in. There was no option for me to register at any time last week. I register everyone in my party. Click flight. Tells me not everyone is registered. Randomly takes one person away from my account. This messing about for a few minutes means i lost these flights. I am beyond devastated here. Away from my family for another month. Those like me were able to register in August as we missed that batch. This meant that those of use that did go through this and registered last month did not have to register today. This meant we were able to Login which automatically took me to the flight choice screen. Granted it was closed and booked very quickly but it WAS possible to pre register last month for this month's flights. On the same token, your login for today will work next month meaning your registered and don't have to do again Edited August 31, 2020 by swbaggies 1 Link to comment Share on other sites More sharing options...
Rookiescot Posted August 31, 2020 Share Posted August 31, 2020 Is it possible someone like the Thai embassy in London had block booked most of the seats already and therefore the number available was very limited? 1 Link to comment Share on other sites More sharing options...
AndrewMciver Posted August 31, 2020 Author Share Posted August 31, 2020 4 minutes ago, swbaggies said: Those like me were able to register in August as we missed that batch. This meant that those of use that did go through this and registered last month did not have to register today. This meant we were able to Login which automatically took me to the flight choice screen. Granted it was closed and booked very quickly but it WAS possible to pre register last month for this month's flights. On the same token, your login for today will work next month meaning your registered and don't have to do again But i got to the flight booking page. I clicked on the flight i wanted. Clicked the class. It said NOT EVERYONE IN YOUR PARTY IS REGISTERED. What type of error message is this? I fear next month it will be the same nonsense. I really am gutted here. All the best you got through. I was given shiit advice by the embassy. He told me to reigster everyone on one address - i can't believe all flights were sold out by 9:01. Link to comment Share on other sites More sharing options...
AndrewMciver Posted August 31, 2020 Author Share Posted August 31, 2020 1 minute ago, Rookiescot said: Is it possible someone like the Thai embassy in London had block booked most of the seats already and therefore the number available was very limited? HAS TO BE. I was on the flight booking screen at 9:01am - i had everything copied and pasted into the registration. I had the flights clicked. It just wouldn't let me proceed - with the damn error message saying not everyone in my party was registered. Utter nonsense. I know i am being a bit over emotional here, but i am beyond devastated. I was led up the wrong path, error messages that aren't making sense, and flights sold out in 3 minutes. Just beyond devastation. Link to comment Share on other sites More sharing options...
tso310 Posted August 31, 2020 Share Posted August 31, 2020 6 minutes ago, Rookiescot said: Is it possible someone like the Thai embassy in London had block booked most of the seats already and therefore the number available was very limited? I think it was showing 254 economy available. Only 1 seat was red when my wife got in. Link to comment Share on other sites More sharing options...
swbaggies Posted August 31, 2020 Share Posted August 31, 2020 3 minutes ago, tso310 said: I think it was showing 254 economy available. Only 1 seat was red when my wife got in. Only 50 economy for each flight were available for non-Thai Link to comment Share on other sites More sharing options...
tso310 Posted August 31, 2020 Share Posted August 31, 2020 3 minutes ago, swbaggies said: Only 50 economy for each flight were available for non-Thai I think if you were a single farang, not travelling with a Thai, you would be bumped if the flight was full. I seem to remember seeing an embassy posting about this. Preference to 'Thai brothers and sisters' was the term used. Link to comment Share on other sites More sharing options...
AndrewMciver Posted August 31, 2020 Author Share Posted August 31, 2020 Could it be they are limiting how many you can book on one registration? If so, wouldn't it be bloody handy to tell you in advance. The embassy email told me to book everyone in my party on one address. But i know how Thai IT systems work. Link to comment Share on other sites More sharing options...
Greghuntleyuk Posted August 31, 2020 Share Posted August 31, 2020 Should there not be some clue for Thailand authorities that even with a quarantine the demand is huge. Flights gone in a few minutes is crazy. It's just down to luck if you get a flight. Link to comment Share on other sites More sharing options...
tso310 Posted August 31, 2020 Share Posted August 31, 2020 (edited) 6 minutes ago, Greghuntleyuk said: Should there not be some clue for Thailand authorities that even with a quarantine the demand is huge. Flights gone in a few minutes is crazy. It's just down to luck if you get a flight. As I said on the first page "The talk in the UK community was that 3000 had registered for the July flights. There have been attempts to get more flights arranged but to no avail." I think it was also interesting that the main International schools organised an EVA flight to return to Taiwan via Bangkok a couple of weeks ago. Obviously not much faith in the Thai gov to organise something for the teachers waiting to return, which they now have done. Currently on its way to London. Edited August 31, 2020 by tso310 1 Link to comment Share on other sites More sharing options...
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