COE issues

[Eve2004]

Hi is anyone else having issues with their COE I was partially approved then I went and booked my flight and accommodation. I did the second half of the application. Then I got rejected and the reason stated that they were waiting to hear clarity about the quarantine measures but I applied to enter via phuket sandbox so this doesn't make sense.  Does anybody know what's going on?

[BritTim]

That sounds very aggravating. How far ahead was your intended flight?

[ubonjoe]

There was a discussion of changes on October 1st but that has been changed to November 1st know.

Maybe try again and see what happens.

[placeholder]

One thing I noted in the first part of the application is that they want proof that if the name on your passport doesn't match the name on your vaccine certificate, they want proof that you're the same person. Anyone have an idea what sort of proof would satisfy them?

 

Also, on part one, every time I applied the application never even went through to be considered.  It got rejected because the software  claimed I hadn't attached any documents to prove I had been vaccinated. Actually, I attached 3 documents. I also tried it with just one document, and that failed, too.

[ubonjoe]

16 minutes ago, ubonjoe said:

There was a discussion of changes on October 1st but that has been changed to November 1st know.

Maybe try again and see what happens.

Just got a message about this announcement on the Geneva embassy website. 

https://www.thaiembassy.at/en/coe.html

LAST NEWS: THAILAND'S ENTRY REGULATIONS, INCLUDING QUARANTINE PERIOD, ARE BEING REVISED.
ISSUANCE OF COES FOR TRAVELLERS ARRIVING IN THAILAND FROM 1 OCTOBER 2021 ONWARDS HAS BEEN SUSPENDED UNTIL FURTHER NOTICE.

The order for them expires on the 30th so they be waiting for the order to be extended and possibley be revised.

[Eve2004]

Any idea when they will lift the suspension my flight is booked for mid October:(

[Jeffr2]

There's a Facebook group for the Phuket Sandbox posting about this. The Chinese embassy has stopped processing COE's also.

[Jeffr2]

28 minutes ago, placeholder said:

One thing I noted in the first part of the application is that they want proof that if the name on your passport doesn't match the name on your vaccine certificate, they want proof that you're the same person. Anyone have an idea what sort of proof would satisfy them?

 

Also, on part one, every time I applied the application never even went through to be considered.  It got rejected because the software  claimed I hadn't attached any documents to prove I had been vaccinated. Actually, I attached 3 documents. I also tried it with just one document, and that failed, too.

I had the same problem. I gave up.

[placeholder]

2 minutes ago, Jeffr2 said:

I had the same problem. I gave up.

Was this recent? Someone told me that the website is being worked on and might be out of commission temporarily. No notice of that on the website, though.

[Jeffr2]

10 minutes ago, placeholder said:

Was this recent? Someone told me that the website is being worked on and might be out of commission temporarily. No notice of that on the website, though.

About a week ago or so. Gave up and went to the Azores instead! 555

[Salerno]

45 minutes ago, placeholder said:

Actually, I attached 3 documents. I also tried it with just one document, and that failed, too.

Did you click the button to attach too? (That usability issue has caught out numerous people.)

 

[Eve2004]

50 minutes ago, placeholder said:

One thing I noted in the first part of the application is that they want proof that if the name on your passport doesn't match the name on your vaccine certificate, they want proof that you're the same person. Anyone have an idea what sort of proof would satisfy them?

 

Also, on part one, every time I applied the application never even went through to be considered.  It got rejected because the software  claimed I hadn't attached any documents to prove I had been vaccinated. Actually, I attached 3 documents. I also tried it with just one document, and that failed, too.

Hi you have to click the upload button after attaching documents the little up arrow otherwise it doesn't attach properly.

[Dan O]

49 minutes ago, placeholder said:

One thing I noted in the first part of the application is that they want proof that if the name on your passport doesn't match the name on your vaccine certificate, they want proof that you're the same person. Anyone have an idea what sort of proof would satisfy them?

 

Also, on part one, every time I applied the application never even went through to be considered.  It got rejected because the software  claimed I hadn't attached any documents to prove I had been vaccinated. Actually, I attached 3 documents. I also tried it with just one document, and that failed, too.

The upload is a 2 step process. The first step is when you browse and select the document to upload. After you select the document you see an image of the doc displayed but it's not actually uploaded. There's a tiny upload button below that section that you have to hit to make the upload. 

[chalawaan]

32 minutes ago, Eve2004 said:

Any idea when they will lift the suspension my flight is booked for mid October:(

The only ray of hope I can give you is they may be easing and dropping some requirements, as they are getting feedback that this convoluted process is driving most visitors away!

However, like everywhere, the virus has the final say.

Unfortunately, although they insist on emails and phone numbers, and that you provide personal details to a granular degree, they'll never reach out to you with any changes, you just have to use forums like this to pull all the threads together, good luck with it!

[placeholder]

2 minutes ago, Eve2004 said:

Hi you have to click the upload button after attaching documents the little up arrow otherwise it doesn't attach properly.

Thanks, I'll give that a try. Although, for some reason,  it didn't have a problem retaining the passport picture. Still, it's worth a shot. 

[sezze]

And that's the things which does put people of travelling to Thailand ... no clear answers , no clear outcomes , changing rules , ...

That COE process need to be removed .

[placeholder]

26 minutes ago, Eve2004 said:

Hi you have to click the upload button after attaching documents the little up arrow otherwise it doesn't attach properly.

It worked! I guess I should abandon my lifelong dream of becoming a professional proofreader. Thanks so much!

[Jeffr2]

5 minutes ago, placeholder said:

It worked! I guess I should abandon my lifelong dream of becoming a professional proofreader. Thanks so much!

Let us know if they approve you! We're kinda waiting to see if the quarantine rules change.

[Eve2004]

36 minutes ago, chalawaan said:

The only ray of hope I can give you is they may be easing and dropping some requirements, as they are getting feedback that this convoluted process is driving most visitors away!

However, like everywhere, the virus has the final say.

Unfortunately, although they insist on emails and phone numbers, and that you provide personal details to a granular degree, they'll never reach out to you with any changes, you just have to use forums like this to pull all the threads together, good luck with it!

Fingers crossed I'm annoyed they gave me preapproval to book my flight if I had known I wouldn't of booked 

[alyx]

45 minutes ago, sezze said:

And that's the things which does put people of travelling to Thailand ... no clear answers , no clear outcomes , changing rules , ...

That COE process need to be removed .

As well as should the TM30 (90 day )...but it is still here

[scoutman360]

My application was frustrating as well. My pre-approval was rejected. I corrected the problem, but they never emailed me everything was OK now. I lost 3 days waiting, then went to the website and found it was accepted. I uploaded all the requested documents and heard nothing until 3 days before my flight...almost 3 weeks!

 

Make sure you have a hotel booking and evidence the deposit has been paid.

[Jeffr2]

The local consulate just told me to wait to apply. Lisbon.

 

Ugh.

[fredflint]

I applied yesterday morning for pre-approval, uploaded all the relevant documents including my new Non O visa received from London. I got an automated email informing me that my registration had been received. included was a 6 digit code to check the result of my registration.

Today I tried several times to log on using the 6 digit code, but keep getting a pop up message "Sorry your information could not be found in the system". Luckily I haven't paid for a plane ticket yet. 

  

[placeholder]

36 minutes ago, fredflint said:

I applied yesterday morning for pre-approval, uploaded all the relevant documents including my new Non O visa received from London. I got an automated email informing me that my registration had been received. included was a 6 digit code to check the result of my registration.

Today I tried several times to log on using the 6 digit code, but keep getting a pop up message "Sorry your information could not be found in the system". Luckily I haven't paid for a plane ticket yet. 

  

My wife and I have just experienced the same problem. Good to know that I don't have to take being ghosted personally.

[placeholder]

What I found really annoying is that they rejected my application on the grounds that I hadn't submitted a certification that I had been in the same country at least 21 days before departing for Thailand. The thing is, that was never requested on the original online forms. And now I can't upload the document via the route they advise to use because the system doesn't even recognize my ID number. I decided to reapply and when I did, then it told me I had already filed. Clearly one part of the system is in a snit and wants nothing to do with the rest of it.

[thai006]

with the thai embassy in Paris i got my coe  in 30 minute lol 

[OneMoreFarang]

It's important to realize that it seems this is done independently in every embassy and not centrally somewhere in Thailand.

In the application there is somewhere a comment people should call embassy [insert where you applied].

 

And I confirm the upload process. Just dragging in a file or browsing for that file is not enough. After that the upload button has to be pressed for each document which is already visible in the application form.

[sandyf]

6 hours ago, sezze said:

And that's the things which does put people of travelling to Thailand ... no clear answers , no clear outcomes , changing rules , ...

That COE process need to be removed .

The same could be said for the PLF.

[Eve2004]

Has anybody had a COE granted for entry in October here? Just trying to work out if its just certain embassies doing this?

[sqwakvfr]

Yes for October 1 from the Los Angeles Thai Consulate.  I will have the joy of doing the full 15 day run in a hotel room in BKK.