up2you2 Posted October 3, 2021 Share Posted October 3, 2021 Trying to download the Line app onto my Asus Zenphone 5. It is not appearing on Google Playstore. I have updated the System update. Any help here would be much appreciated. Link to comment Share on other sites More sharing options...
MJCM Posted October 3, 2021 Share Posted October 3, 2021 What happens if you click on this link on your phone? https://play.google.com/store/apps/details?id=jp.naver.line.android&hl=en&gl=US Link to comment Share on other sites More sharing options...
up2you2 Posted October 3, 2021 Author Share Posted October 3, 2021 29 minutes ago, MJCM said: What happens if you click on this link on your phone? https://play.google.com/store/apps/details?id=jp.naver.line.android&hl=en&gl=US Comes up with https://play.google.com/ Then Complete Action with Browser or Plat Store brings up Search for apps & games Enter Line Nothing comes up of that description Link to comment Share on other sites More sharing options...
Etaoin Shrdlu Posted October 3, 2021 Share Posted October 3, 2021 Check in the Play Store settings to see which country it is set for. Perhaps LINE is not available from the country to which your Play Store is set. Open Play Store, tap your initial in the upper right corner of your phone, then choose Settings > General > Account and Device Preferences. Halfway down that screen you'll see which country your Play Store is set to. If not already, set to "Thailand" and see if you can find LINE. 1 Link to comment Share on other sites More sharing options...
HappyExpat57 Posted October 3, 2021 Share Posted October 3, 2021 I usually use my desktop to go to an app, it sees my phone then installs it. 1 Link to comment Share on other sites More sharing options...
Farmerslife Posted October 3, 2021 Share Posted October 3, 2021 Have you tried accessing it through the LINE website? https://line.me/en/ The link on the website takes you into the relevant google playstore page. Link to comment Share on other sites More sharing options...
Crossy Posted October 3, 2021 Share Posted October 3, 2021 If all else fails try this, this is my copy of the .apk (not tried linksharing before please let me know if it works). https://linksharing.samsungcloud.com/vGBrr1yKdBb0Valid until 05-10-2021 Link to comment Share on other sites More sharing options...
up2you2 Posted October 3, 2021 Author Share Posted October 3, 2021 15 minutes ago, Farmerslife said: Have you tried accessing it through the LINE website? https://line.me/en/ The link on the website takes you into the relevant google playstore page. I did this, nothing came up. Link to comment Share on other sites More sharing options...
up2you2 Posted October 3, 2021 Author Share Posted October 3, 2021 23 minutes ago, HappyExpat57 said: I usually use my desktop to go to an app, it sees my phone then installs it. Already installed, no longer works. Link to comment Share on other sites More sharing options...
up2you2 Posted October 3, 2021 Author Share Posted October 3, 2021 35 minutes ago, Etaoin Shrdlu said: Check in the Play Store settings to see which country it is set for. Perhaps LINE is not available from the country to which your Play Store is set. Open Play Store, tap your initial in the upper right corner of your phone, then choose Settings > General > Account and Device Preferences. Halfway down that screen you'll see which country your Play Store is set to. If not already, set to "Thailand" and see if you can find LINE. Can't find the country option, but I'm pretty sure it is set to Thailand. Link to comment Share on other sites More sharing options...
up2you2 Posted October 3, 2021 Author Share Posted October 3, 2021 9 minutes ago, Crossy said: If all else fails try this, this is my copy of the .apk (not tried linksharing before please let me know if it works). https://linksharing.samsungcloud.com/vGBrr1yKdBb0Valid until 05-10-2021 Server or proxy hostname lookup failed. 1 Link to comment Share on other sites More sharing options...
clearance Posted October 3, 2021 Share Posted October 3, 2021 (edited) Do you have old ZenFone5 with Android 4.4.2? You need to update it at least to Android 5.x to use new version of Line https://help.line.me/line/?contentId=10002433 Edited October 3, 2021 by clearance 2 Link to comment Share on other sites More sharing options...
up2you2 Posted October 3, 2021 Author Share Posted October 3, 2021 12 minutes ago, Crossy said: If all else fails try this, this is my copy of the .apk (not tried linksharing before please let me know if it works). https://linksharing.samsungcloud.com/vGBrr1yKdBb0Valid until 05-10-2021 Could not connect to server. 1 Link to comment Share on other sites More sharing options...
MJCM Posted October 3, 2021 Share Posted October 3, 2021 1 minute ago, up2you2 said: Could not connect to server. Something wrong there, because this is what I see 2 Link to comment Share on other sites More sharing options...
Crossy Posted October 3, 2021 Share Posted October 3, 2021 3 minutes ago, up2you2 said: Could not connect to server. I've sent it on a PM, not sure if it will work as it's 77MB Link to comment Share on other sites More sharing options...
KhunBENQ Posted October 3, 2021 Share Posted October 3, 2021 25 minutes ago, MJCM said: Something wrong there, because this is what I see Same to me. To me it really sounds the OP has more problems with his smartphone than only LINE? 2 Link to comment Share on other sites More sharing options...
clearance Posted October 3, 2021 Share Posted October 3, 2021 8 minutes ago, KhunBENQ said: To me it really sounds the OP has more problems with his smartphone than only LINE? Old Android (2.3 - 4.4.4) can have problems with modern https sites, TLS 1.2 is not fully supported + old root certificates 2 Link to comment Share on other sites More sharing options...
RafPinto Posted October 3, 2021 Share Posted October 3, 2021 Up to you. Link to comment Share on other sites More sharing options...
KhunBENQ Posted October 3, 2021 Share Posted October 3, 2021 49 minutes ago, clearance said: Old Android (2.3 - 4.4.4) can have problems with modern https sites, TLS 1.2 is not fully supported + old root certificates I remember misc "no longer supported" announcements for very old (in terms of smartphones) versions. But only the topic starter can shed light on that. Link to comment Share on other sites More sharing options...
up2you2 Posted October 3, 2021 Author Share Posted October 3, 2021 Model number: Asus_T00J Android version 4.4.2 My phone is old. Link to comment Share on other sites More sharing options...
topt Posted October 3, 2021 Share Posted October 3, 2021 12 minutes ago, up2you2 said: Model number: Asus_T00J Android version 4.4.2 My phone is old. From Line Help page https://help.line.me/line/?contentId=10002433 Note: - You cannot use LINE with Android OS 4.4.4 or earlier. - Even if you're using Android OS 7.0 or later, you may not be able to install LINE from the app store offered by your device manufacturer or mobile service provider in some cases. Link to comment Share on other sites More sharing options...
up2you2 Posted October 3, 2021 Author Share Posted October 3, 2021 11 minutes ago, topt said: From Line Help page https://help.line.me/line/?contentId=10002433 Note: - You cannot use LINE with Android OS 4.4.4 or earlier. - Even if you're using Android OS 7.0 or later, you may not be able to install LINE from the app store offered by your device manufacturer or mobile service provider in some cases. Thank you for clearing all of this up - much appreciated. Link to comment Share on other sites More sharing options...
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