Speedo1968 Posted February 4, 2022 Share Posted February 4, 2022 I recently tried to scan my bank book in a machine in Khon Kaen for update and mini statement for Immigration report. ( I later tried in my local bank - same problem. ) It would not scan and tried to write over existing print tried inside the bank and same problem also tried another branch - same problem ! I asked the the original bank for a new book explaining that its important, they told me I have to report to the police that the book had been stolen before they can issue a new book. They were very guarded ( eyes down ) about why I had to report to the police and wouldn't answer why they just cant cancel one book and issue s new one. Have 2 accounts for years same bank - K Bank Any one else had this problem ? 1 Link to comment Share on other sites More sharing options...
DanielS Posted February 4, 2022 Share Posted February 4, 2022 Transfer the money to another account, or take out the money and open a new account in another bank. 1 Link to comment Share on other sites More sharing options...
ubonjoe Posted February 4, 2022 Share Posted February 4, 2022 Moved to the business and banking forum. Link to comment Share on other sites More sharing options...
The Hammer2021 Posted February 4, 2022 Share Posted February 4, 2022 But it hadn't been stolen Link to comment Share on other sites More sharing options...
Berkshire Posted February 4, 2022 Share Posted February 4, 2022 (edited) 2 hours ago, Speedo1968 said: I asked the the original bank for a new book explaining that its important, they told me I have to report to the police that the book had been stolen before they can issue a new book. Strange. The only time you would need a police report is if the book was no longer in your possession (i.e., lost/stolen). But that's clearly not the case. I've had to replace a passbook before (BKK Bank) due to it being full and the bank did it without a problem. So...not sure why your bank would not just replace it. Edited February 4, 2022 by Berkshire Link to comment Share on other sites More sharing options...
kralledr Posted February 4, 2022 Share Posted February 4, 2022 I had the same issue a few times, try another machine, or just (really) make 50 to 100 1 bath deposits so it get full and then you get a new one ^^ Link to comment Share on other sites More sharing options...
Mister T Posted February 4, 2022 Share Posted February 4, 2022 Have had similar problems, go into the branch and ask them to reset the magnetic swipe on the bank book. They just swipe it through their scanner and it should work again. 1 Link to comment Share on other sites More sharing options...
ianguygil Posted February 4, 2022 Share Posted February 4, 2022 Contact me via PM please if you want help 1 1 Link to comment Share on other sites More sharing options...
Mutt Daeng Posted February 5, 2022 Share Posted February 5, 2022 12 hours ago, Mister T said: Have had similar problems, go into the branch and ask them to reset the magnetic swipe on the bank book. They just swipe it through their scanner and it should work again. The same happened to me a couple of times with different banks, and as you say, easily sorted by the cashier re-coding the magnetic strip. Link to comment Share on other sites More sharing options...
ianguygil Posted February 6, 2022 Share Posted February 6, 2022 Well. There are many, many people on this forum I have helped over the years who will vouch for me. I am a direct report to the CEO of Bangkok Bank. Accusing people of dishonesty is not polite at all. 1 1 Link to comment Share on other sites More sharing options...
CharlieH Posted February 6, 2022 Share Posted February 6, 2022 5 hours ago, ianguygil said: Well. There are many, many people on this forum I have helped over the years who will vouch for me. I am a direct report to the CEO of Bangkok Bank. Accusing people of dishonesty is not polite at all. This member has proven to be a very helpful contributor to this forum and its members. As a Moderator here I have no doubt whatsoever as to his credentials or sincerity. Any derogatory remarks or insinuations will be removed. 2 Link to comment Share on other sites More sharing options...
Speedo1968 Posted February 7, 2022 Author Share Posted February 7, 2022 On 2/4/2022 at 6:33 PM, kralledr said: I had the same issue a few times, try another machine, or just (really) make 50 to 100 1 bath deposits so it get full and then you get a new one ^^ OP - tried other machines in Khon Kaen same problem. Went to KBank in Central and they, with somewhat showing it was difficult/ not often done/hassle did something on their bank systems and printed in the book not using ATM. Will try my local bank. As its the bank deposit for visa dont want the hassle as only use one time a year. Link to comment Share on other sites More sharing options...
Speedo1968 Posted February 7, 2022 Author Share Posted February 7, 2022 On 2/5/2022 at 7:50 AM, Mutt Daeng said: The same happened to me a couple of times with different banks, and as you say, easily sorted by the cashier re-coding the magnetic strip. OP - thanks for that will try at my local branch Link to comment Share on other sites More sharing options...
Neeranam Posted February 7, 2022 Share Posted February 7, 2022 On 2/4/2022 at 11:11 AM, Speedo1968 said: They were very guarded ( eyes down ) about why I had to report to the police and wouldn't answer why they just cant cancel one book and issue s new one. What language did you speak to them in? Last time I went to that branch, they couldn't speak English. Link to comment Share on other sites More sharing options...
Speedo1968 Posted February 8, 2022 Author Share Posted February 8, 2022 23 hours ago, Neeranam said: What language did you speak to them in? Last time I went to that branch, they couldn't speak English. In Banphai branch only one lady seems to have enough English, mind you there are only a very few falang here Link to comment Share on other sites More sharing options...
Neeranam Posted February 8, 2022 Share Posted February 8, 2022 7 minutes ago, Speedo1968 said: In Banphai branch only one lady seems to have enough English, mind you there are only a very few falang here If you can't speak Thai, you can hardly blame the bank for not being able to explain the reason to you. 1 Link to comment Share on other sites More sharing options...
digbeth Posted February 8, 2022 Share Posted February 8, 2022 rightly or wrongly, maybe due to the scam that ran out of a branch in Pattaya, anything bank book book related now requires an extra chain of evidence by Kasikorn 1 Link to comment Share on other sites More sharing options...
.png.3b3332cc2256ad0edbc2fe9404feeef0.png)
Recommended Posts
Create an account or sign in to comment
You need to be a member in order to leave a comment
Create an account
Sign up for a new account in our community. It's easy!
Register a new accountSign in
Already have an account? Sign in here.
Sign In Now