soalbundy Posted February 17, 2022 Share Posted February 17, 2022 Apart from my German pension I receive a small British pension which is paid into my Bangkok bank account every 28 days, it should have arrived today but didn't, has anyone had similar problems lately? Link to comment Share on other sites More sharing options...
timendres Posted February 17, 2022 Share Posted February 17, 2022 Yesterday was a holiday, so that may delay the receipt of the deposit by one day. Link to comment Share on other sites More sharing options...
CharlieH Posted February 17, 2022 Share Posted February 17, 2022 Notning to do with Thsiland is it ! MOVED Link to comment Share on other sites More sharing options...
Kwasaki Posted February 17, 2022 Share Posted February 17, 2022 UK pension has a thread already. Holidays can make my 28 day Thurs UK pension payments late either the next day Friday or Monday. When it doesn't arrive Monday I ring IPC up to see what's up. Link to comment Share on other sites More sharing options...
soalbundy Posted February 17, 2022 Author Share Posted February 17, 2022 36 minutes ago, Kwasaki said: UK pension has a thread already. Holidays can make my 28 day Thurs UK pension payments late either the next day Friday or Monday. When it doesn't arrive Monday I ring IPC up to see what's up. Thanks, I presume it's due to the Thai bank holiday or covid whatever. I sent the dwp an email anyway although usually one doesn't get a reply until its been sorted by itself. 1 Link to comment Share on other sites More sharing options...
essexman Posted February 18, 2022 Share Posted February 18, 2022 I started getting my state pension August 20021. i have it paid into a Thailand bank account. I never received my first payment when it was due. Turned out to be an error their end. It was then that I was informed that my state pension actually comes from America? All UK pensions are handled by Citi Bank. So because of this it now takes 9 working days from the initial payment to get my pension into my bank account. It goes from the USA to the UK to Thailand. So i have to watch out for bank holidays in 3 countries to see if the payment will be delayed. Link to comment Share on other sites More sharing options...
Kwasaki Posted February 18, 2022 Share Posted February 18, 2022 2 hours ago, essexman said: I started getting my state pension August 20021. i have it paid into a Thailand bank account. I never received my first payment when it was due. Turned out to be an error their end. It was then that I was informed that my state pension actually comes from America? All UK pensions are handled by Citi Bank. So because of this it now takes 9 working days from the initial payment to get my pension into my bank account. It goes from the USA to the UK to Thailand. So i have to watch out for bank holidays in 3 countries to see if the payment will be delayed. I think your find UK pensions are paid by CitiBank UK which was I was told. Link to comment Share on other sites More sharing options...
soalbundy Posted February 18, 2022 Author Share Posted February 18, 2022 2 hours ago, Kwasaki said: I think your find UK pensions are paid by CitiBank UK which was I was told. No, it actually does come via America, never understood that. My pension arrived today so delay was due to the holiday on the 16th. 2 Link to comment Share on other sites More sharing options...
planemad Posted February 21, 2022 Share Posted February 21, 2022 Very occasionally my UK Gov pension is delayed by one day, usually due to Thai bank holidays. Three working days is all it normally takes (Via CitiBank). Link to comment Share on other sites More sharing options...
Kwasaki Posted February 21, 2022 Share Posted February 21, 2022 1 minute ago, planemad said: Very occasionally my UK Gov pension is delayed by one day, usually due to Thai bank holidays. Three working days is all it normally takes (Via CitiBank). IPC say can take up to 8 days of processing. Link to comment Share on other sites More sharing options...
planemad Posted February 21, 2022 Share Posted February 21, 2022 Kwasaki - That may be what they say, however, in my experiance, it has never been delayed more than 1 day in more than 2 years. Link to comment Share on other sites More sharing options...
hotandsticky Posted February 21, 2022 Share Posted February 21, 2022 On 2/18/2022 at 7:06 AM, essexman said: I started getting my state pension August 20021. i have it paid into a Thailand bank account. I never received my first payment when it was due. Turned out to be an error their end. It was then that I was informed that my state pension actually comes from America? All UK pensions are handled by Citi Bank. So because of this it now takes 9 working days from the initial payment to get my pension into my bank account. It goes from the USA to the UK to Thailand. So i have to watch out for bank holidays in 3 countries to see if the payment will be delayed. It goes nowhere near America. Your payment date is fixed and the only reason for delays are bank holidays in the respective countries. Pay it into Wise and control the timing from there. Link to comment Share on other sites More sharing options...
Kwasaki Posted February 21, 2022 Share Posted February 21, 2022 5 minutes ago, planemad said: Kwasaki - That may be what they say, however, in my experiance, it has never been delayed more than 1 day in more than 2 years. Neither has mine in 9 years but if your pension is suspended like mine was because I never received a life form they allegedly sent to me, when you telephone them that day and ID for them to send your pension it take 7 or 8 days for it to be in the Thai bank. Link to comment Share on other sites More sharing options...
Kwasaki Posted February 21, 2022 Share Posted February 21, 2022 5 minutes ago, hotandsticky said: It goes nowhere near America. Your payment date is fixed and the only reason for delays are bank holidays in the respective countries. Pay it into Wise and control the timing from there. You can't change where your UK pension gets paid into straight away it can only be done on an annual basis. 1 Link to comment Share on other sites More sharing options...
Eff1n2ret Posted February 21, 2022 Share Posted February 21, 2022 36 minutes ago, hotandsticky said: It goes nowhere near America From the DWP website:- "If you live abroad and your payment is due in the same week as a US bank holiday, it could arrive one day late. This is because a US company processes these payments." As stated above the US company is Citibank 1 Link to comment Share on other sites More sharing options...
Kwasaki Posted February 21, 2022 Share Posted February 21, 2022 9 minutes ago, Eff1n2ret said: From the DWP website:- "If you live abroad and your payment is due in the same week as a US bank holiday, it could arrive one day late. This is because a US company processes these payments." As stated above the US company is Citibank Yes a US company which has branches in UK where a UK branch I presume is the London branch which pays UK pensions abroad. Link to comment Share on other sites More sharing options...
Eff1n2ret Posted February 21, 2022 Share Posted February 21, 2022 8 minutes ago, Kwasaki said: Yes a US company which has branches in UK where a UK branch I presume is the London branch which pays UK pensions abroad. So banks in the City of London observe US public holidays. Oh yes, silly me, I never thought of that. Link to comment Share on other sites More sharing options...
Kwasaki Posted February 21, 2022 Share Posted February 21, 2022 4 minutes ago, Eff1n2ret said: So banks in the City of London observe US public holidays. Oh yes, silly me, I never thought of that. I believe they do. Tell me otherwise if you know. Link to comment Share on other sites More sharing options...
hotandsticky Posted February 21, 2022 Share Posted February 21, 2022 50 minutes ago, Eff1n2ret said: From the DWP website:- "If you live abroad and your payment is due in the same week as a US bank holiday, it could arrive one day late. This is because a US company processes these payments." As stated above the US company is Citibank Doesn't go anywhere near USA though! Link to comment Share on other sites More sharing options...
Kwasaki Posted February 21, 2022 Share Posted February 21, 2022 1 minute ago, hotandsticky said: Doesn't go anywhere near USA though! That's how I understand it because I believe the US Citibank UK branches in the UK have the same holidays as the UK banks. 1 Link to comment Share on other sites More sharing options...
hotandsticky Posted February 21, 2022 Share Posted February 21, 2022 (edited) 44 minutes ago, Eff1n2ret said: So banks in the City of London observe US public holidays. Oh yes, silly me, I never thought of that. Whilst Citibank HQ is in Canada Square, the pension processing is undoubtedly done remotely probably an office in Sheffield. You will be equally surprised to learn that the British embassy in Bangkok closes on UK public holidays. (they also take advantage of cling on Thai public holidays!). Edited February 21, 2022 by hotandsticky 1 Link to comment Share on other sites More sharing options...
itsari Posted February 21, 2022 Share Posted February 21, 2022 I made a application for a age pension in July 21 with no written reply apart from my birth that was sent with the application returned by mail . I called the office concerned a few weeks ago and the reply was there are delays in processing applications due to covid 19 . Anyone else in the same boat ? Link to comment Share on other sites More sharing options...
BritManToo Posted February 21, 2022 Share Posted February 21, 2022 (edited) 2 hours ago, itsari said: I made a application for a age pension in July 21 with no written reply apart from my birth that was sent with the application returned by mail . I called the office concerned a few weeks ago and the reply was there are delays in processing applications due to covid 19 . Anyone else in the same boat ? I'd take them to small claims court (non payment of debt). Can be done online. They've had 35 years notice of this payment, no excuse for being late. Edited February 21, 2022 by BritManToo 1 Link to comment Share on other sites More sharing options...
Mutt Daeng Posted February 22, 2022 Share Posted February 22, 2022 17 hours ago, itsari said: I made a application for a age pension in July 21 with no written reply apart from my birth that was sent with the application returned by mail . I called the office concerned a few weeks ago and the reply was there are delays in processing applications due to covid 19 . Anyone else in the same boat ? I was in a similar position to you. I originally claimed my pension (by phone) in mid August. My pension was due mid November. I rang them again on Dec 1st for a progress report and was informed that there was no record of my claim on their system. So, I gave all my details again and was told to contact them once more If I had heard nothing by the end of January. I rang them again at the end of January and was told about a delay (up to 26 weeks) in processing claims. I was also told that I had been put on a priority queue. A week later, I was checking my UK bank account and found a payment (approx 3 months pension arrears) had been made by DWP into my account. I've yet to receive any documentation explaining exactly what that payment was, or confirmation of my pension benefits. I would call the IPC if I was you and keep hounding them. Good luck. 1 Link to comment Share on other sites More sharing options...
itsari Posted February 22, 2022 Share Posted February 22, 2022 1 hour ago, Mutt Daeng said: I was in a similar position to you. I originally claimed my pension (by phone) in mid August. My pension was due mid November. I rang them again on Dec 1st for a progress report and was informed that there was no record of my claim on their system. So, I gave all my details again and was told to contact them once more If I had heard nothing by the end of January. I rang them again at the end of January and was told about a delay (up to 26 weeks) in processing claims. I was also told that I had been put on a priority queue. A week later, I was checking my UK bank account and found a payment (approx 3 months pension arrears) had been made by DWP into my account. I've yet to receive any documentation explaining exactly what that payment was, or confirmation of my pension benefits. I would call the IPC if I was you and keep hounding them. Good luck. I thank you for your help . I will call them later today and see what is the story . 1 Link to comment Share on other sites More sharing options...
soalbundy Posted February 22, 2022 Author Share Posted February 22, 2022 20 hours ago, Kwasaki said: Yes a US company which has branches in UK where a UK branch I presume is the London branch which pays UK pensions abroad. So why would a US public holiday affect payment? Link to comment Share on other sites More sharing options...
Kwasaki Posted February 22, 2022 Share Posted February 22, 2022 35 minutes ago, soalbundy said: So why would a US public holiday affect payment? Same as UK Bank hols. Link to comment Share on other sites More sharing options...
soalbundy Posted February 22, 2022 Author Share Posted February 22, 2022 11 minutes ago, Kwasaki said: Same as UK Bank hols. We don't celebrate thanks giving and yet I had a payment delayed by one day because of it. 1 1 Link to comment Share on other sites More sharing options...
Popular Post Eff1n2ret Posted February 22, 2022 Popular Post Share Posted February 22, 2022 22 minutes ago, soalbundy said: We don't celebrate thanks giving and yet I had a payment delayed by one day because of it. You must defer to the opinions of the merchant bankers posting here. 1 2 Link to comment Share on other sites More sharing options...
Kwasaki Posted February 22, 2022 Share Posted February 22, 2022 2 hours ago, soalbundy said: We don't celebrate thanks giving and yet I had a payment delayed by one day because of it. Citibank UK shuts for Thanksgiving. Link to comment Share on other sites More sharing options...
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