KhaoNiaw Posted March 16, 2022 Share Posted March 16, 2022 2 minutes ago, Russell17au said: Both of mine were packed and shipped at the same time, they both went through Chinese customs and the both left China on the way to Thailand but only 1 gets delivered and I am told the other is delayed because the border is closed. What border is closed if both packages have departed from China? The only borders that are left to cross is Thai-Laos and Thai-Cambodia and both these borders are open for trade You're taking these messages way too literally. Link to comment Share on other sites More sharing options...
Russell17au Posted March 16, 2022 Author Share Posted March 16, 2022 8 minutes ago, treetops said: Left the country = processed past exit customs and handed to shipping company. If the shipping company is short staffed due to the crazy Covid situation in China it'll remain there until they get to it and get it moving again. No lying, just the way things worked out. But to send you an email stating that the delay is because the "border is closed" is lying and this is the point that I am trying to make about this issue. If Lazada state that the delay is because of staff shortages at their distribution depots because of Covid then people would accept that but to send emails stating that the delay is because the border is closed when it is not closed is a straight out lie and does nothing for Lazada's credibility Link to comment Share on other sites More sharing options...
Russell17au Posted March 16, 2022 Author Share Posted March 16, 2022 11 minutes ago, KhaoNiaw said: You're taking these messages way too literally. Yes, I do take these messages literally because I have to plan around the delivery dates to be at home to receive the delivery 1 Link to comment Share on other sites More sharing options...
VocalNeal Posted March 16, 2022 Share Posted March 16, 2022 2 minutes ago, Russell17au said: Yes, I do take these messages literally because I have to plan around the delivery dates to be at home to receive the delivery Mostly we all have that problem. 1 Link to comment Share on other sites More sharing options...
treetops Posted March 16, 2022 Share Posted March 16, 2022 Just now, Russell17au said: But to send you an email stating that the delay is because the "border is closed" is lying and this is the point that I am trying to make about this issue. If Lazada state that the delay is because of staff shortages at their distribution depots because of Covid then people would accept that but to send emails stating that the delay is because the border is closed when it is not closed is a straight out lie and does nothing for Lazada's credibility It's an automated sustem with pre-set messages sent depending on where something has stalled. In your case it's at the border, whether this is customs, or handling either side of customs, or transport onwards etc it's a coverall error message meant to address multiple possible issues. Don't take it so personally, your parcel is at or around the border so effectively for you and no doubt thousands of others, the border is closed. 1 Link to comment Share on other sites More sharing options...
Hoppyone Posted March 16, 2022 Share Posted March 16, 2022 22 hours ago, Russell17au said: Lazada tracking shows that the order has left China and is on the way to Thailand and it has been that way since March 4 Ok so is one order by air , the other by land Link to comment Share on other sites More sharing options...
Popular Post Russell17au Posted March 16, 2022 Author Popular Post Share Posted March 16, 2022 9 minutes ago, Hoppyone said: Ok so is one order by air , the other by land You will not get Lazada orders by air, they are all by road 1 3 Link to comment Share on other sites More sharing options...
redwood1 Posted March 17, 2022 Share Posted March 17, 2022 (edited) 17 hours ago, Russell17au said: You will not get Lazada orders by air, they are all by road During Covid I think shipments were by road and slooooow...But then I think the planes started flying again 6-8 months ago.....This new slow down/stoppage is a mystery.... I even made a new order 3 days ago from China/Lazada (just a small cheap part) and here is the message for 3 days now..... .Your parcel is packed and will be handed over to our delivery partner Come on man....3 days sitting there and not even picked up? Thats strange.....My other order has been on the way to Thailand for 12 days now...... Just small cheap orders.....If these orders were important I would be much more upset.... Edited March 17, 2022 by redwood1 Link to comment Share on other sites More sharing options...
redwood1 Posted March 17, 2022 Share Posted March 17, 2022 Something weird is going on in China....I agree.... Link to comment Share on other sites More sharing options...
Dan O Posted March 17, 2022 Share Posted March 17, 2022 23 hours ago, redwood1 said: Here is a product I ordered on March 4th from China It was shipped on March 6th For the last 10 days it says Your package is on the way to Thailand Yes folks that's 10 days now..... Hell I could just about walk to China and pick it up myself in 10 days.... Here is the order.... Get by Fri 11 Mar - Sat 19 Mar Economy Delivery Your parcel is on the way to Thailand.Mar.06 22:41 Just because a package shows it went thru customs does not mean it's really in transit. Once it clears customs it gets sent to a consolidation point (usually in the whse next door) for placing in a container for transportation. China has been closing large areas due to the latest covid outbreak. It could have cleared customs and technically shipped without moving past the consolidator which is probably adjacent to the customs clearance agent 1 Link to comment Share on other sites More sharing options...
Old Croc Posted March 17, 2022 Share Posted March 17, 2022 26 minutes ago, redwood1 said: Something weird is going on in China....I agree.... Keep an eye on the Taiwan Strait. They are about to follow Russia's lead. Link to comment Share on other sites More sharing options...
redwood1 Posted March 17, 2022 Share Posted March 17, 2022 All My Lazada orders from China are dead now.....They just sit in China doing nothing....Day after day after day... DO NOT ORDER FROM CHINA, right now..... https://www.freightwaves.com/news/what-chinas-covid-spike-massive-lockdowns-mean-to-shipping Link to comment Share on other sites More sharing options...
KhunLA Posted March 18, 2022 Share Posted March 18, 2022 (edited) "American Shipper" ... bashing Chinese shipping ... big surprise. Past 2 years of ordering more than a few thing, nothing really delayed. Reminds me of USA Catfish Assoc putting out vid about Thai fishing. No conflict of issue there. Edited March 18, 2022 by KhunLA Link to comment Share on other sites More sharing options...
BritManToo Posted March 18, 2022 Share Posted March 18, 2022 On 3/16/2022 at 1:31 PM, Russell17au said: Yes, I do take these messages literally because I have to plan around the delivery dates to be at home to receive the delivery Yep, I had an item yesterday, "Your package will be delivered today" (Flash Express). Hung around all day, phone call came at 5pm, "To busy will deliver tomorrow" I replied, "Sure I'll be making my complaint to your head office right now" Package was delivered 45 minutes later ............ 1 Link to comment Share on other sites More sharing options...
KhunLA Posted March 18, 2022 Share Posted March 18, 2022 CODs, I just leave money under the scooter seat if not going to be here. No risk of theft if left in carport. If expensive I'll hang around, but very rare. Link to comment Share on other sites More sharing options...
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