March 17, 20233 yr 1 hour ago, genobkk said: If your passport is up to date with the bank then you can go to any branch. If you have obtained a new passport for whatever reason then you must go to the branch you opened the account. I just went through this tears ago. In the past they didn’t really care and they still had passport on file from 20 years ago when I opened the account. Sometimes they may have unreasonable demands seeing that old passport from 20 years ago….if your passport matches what they have on file go to any branch. It was 20 years ago not 2
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