What'sgoing On With True? (timeouts All Over The Place)

[Thanh-BKK]

Hello

I am a user of Bit Torrent from home, where i got my machine running all day doing it's thing on a 512/256 line from TRUE. Never had a problem. However since last thursday i noticed that my active torrents would "time out", the torrents themselves actually keep going but connection to the tracker is lost and therefor neither upload nor download will be counted at the site's ratio system (it uses ratio tracking). Also i can't start new torrents once the active ones "time out" because they aparently can't reach the tracker to get the "start" command.

At the same time i never had a problem to access web sites, regardless where they are hosted. So i suspected the problem to be with the site where i get the torrents from, but i found that nobody else has a problem EXCEPT another Bangkok-based TRUE customer!

And right now i am at the office and already twice today there were periods of time where almost no website would come up - they all "time out" too, apart from (strangely enough!) www.microsoft.com and www.bild.de, a german online-newspaper. Also Thaivisa would not open up. Thai-hosted sites open up fine!

BUT using the AOL software on this office machine yields most of the pages, but mostly only ONCE - when i try to access the same page again, it too will "time out". Here at the office they use TRUE too, but a 4M/512k line.

Right now it's working again and i am using the ordinary Firefox to post this.

So does anyone know what's going on with TRUE these days? I tried to call their "help line" but gave up after like 25 tries - nobody picks up.

Oh and before i forget - during the "time out" issue, other services such as e-mail (IMAP and PoP) as well as VoIP and several IM services stay active without problems, so it must be something "http-only".

Kind regards.....

Thanh

[chinthee]

I'm on true in Sathorn area, and had about a 20 minute outage last hour. The funny thing was, it was only those connections requiring the international gateway. I could access all locally hosted sites, such as Bangkok Post, etc., Thai govt. etc.. They must be messing with their core network switching or something.

[lopburi3]

I also had a long TRUE outage from about 1330-1430 where had full speed to true, and local sites would load, but none that required international lines (include local site with external calls). Skype appeared to be working normal so external lines must have been available. Unable to connect to TV. It was not a DNS issue as sites were found.

[Thanh-BKK]

Hmm......

I might need to add that my home is in Bangna (near BITEC) and the office is in Lad Prao. Prettuy far apart so the problem must be city-wide, if not country-wide.

I thought could be something with DNS..? Sorry i'm not really a Guru when it comes to internet protocols....... i am just a user with some extended hardware knowledge

BTW Windows Vista at home, XP at the office.

Kind regards....

Thanh

[lopburi3]

You need the DNS to even get the local sites so that was working. And in my case I was using open DNS so international lines were working for that so it was not a line outage.

[Thanh-BKK]

Yeah i just realized that too.... if you look at the times of posting, we must have been typing our respective replies at the same time

I didn't know of open DNS but you say even with that the int'l sites wouldn't work? What could cause the issue then? Is that something like a proxy? Here i have AOL software on the machine, which DID open most of the sites that would not show up in FF or IE - ONCE, a second attempt on that same page would throw me to the "AOL Search".

By now it appears to be working fine again.....

your Thanh