Solar On Grid Inverter Sofar Manual Wanted

[MJCM]

FYI: I have already send several emails to Sofar but still haven't received a reply.

 

I am looking for the Manual for the On-Grid Solar Inverter Sofar 5KTLM-G3.

 

I have the printed manual (that came with the inverter) and also downloaded several versions of the manual for this inverter, but NOT all menu options (which are present in the Inverter) are listed in those.

 

For example - Hard Reflux.

 

An example where the manual changes from the Inverter is that the manual lists the option Auto Test, but it's not found in the Menu structure of the Inverter.

 

????

 

Thx for any help

[MJCM]

This is my Inverter

 

[Crossy]

We don't have your exact inverter, but IIRC Auto-Test is only available for the Italian variant.

 

Ours is stuck in Chinese so I don't mess with it.

[MJCM]

Another point where the manuals are contradicting each other is the CT Pins for the Coms Interface.

 

One lists them as Pin 5-6 and an other one is listing them as 15-16

[Crossy]

2 minutes ago, MJCM said:

One lists them as Pin 5-6 and an other one is listing them as 15-16

 

This is worrying of course, wrong pins = CT doesn't work correctly.

 

You could try this FaceBook Group https://www.facebook.com/groups/2477195449252168/

 

There are a couple of other Sofar groups too.

 

 

[MJCM]

Just now, Crossy said:

We don't have your exact inverter, but IIRC Auto-Test is only available for the Italian variant.

5555555555555 so my manual is the Italian manual version.

 

Just for fun, will have a look in the inverter if Italian is listed as a Language ????

[MJCM]

Just now, Crossy said:

 

This is worrying of course, wrong pins = CT doesn't work correctly.

 

We found that out today. We are (almost) nowhere near to a definite solution

[Crossy]

1 minute ago, MJCM said:

5555555555555 so my manual is the Italian manual version.

 

Just for fun, will have a look in the inverter if Italian is listed as a Language ????

 

Check your Country code setting!

[MJCM]

1 minute ago, Crossy said:

 

Check your Country code setting!

Can't change it! Tried it, when I enter the pwd (default, if someone knows who to remove that please let me know) it says "Fail"

[Crossy]

I've found Support or Service [at] sofarsolar.com quite responsive.

 

Don't try calling them unless you speak Mandarin

[MJCM]

Just now, Crossy said:

Don't try calling them unless you speak Mandarin

Could always try Google translate ????

[MJCM]

12 minutes ago, Crossy said:

You could try this FaceBook Group https://www.facebook.com/groups/2477195449252168/

 

There are a couple of other Sofar groups too.

I am unfortunately NOT on Facebook.

[Encid]

SOFAR Australia might be able to help.

 

On that web page are links to the product data sheet and user manual.

[Crossy]

30 minutes ago, MJCM said:

Could always try Google translate ????

 

"My hovercraft is full of eels"

This sketch is based on a very real and quite terrible Portuguese to English phrase book from 1855 called "O novo guia da conversação em portuguez e inglez". The author only spoke Portuguese, so he used a Portuguese to French phrasebook as a first reference, then used a French to English phrasebook to complete his translations. The result was so bad, it became infamous, and was popularized by Mark Twain as a kind of surrealist comedy.

 

[MJCM]

15 minutes ago, Encid said:

SOFAR Australia might be able to help.

 

On that web page are links to the product data sheet and user manual.

I will send them an email. Thx.

 

i have downloaded several versions of the manual (inclu an Aussie one) but none (that I currently have) list all the options that I see in my inverter.

 

tmrw I will try to write down the options in the menu (main ones and the ones in settings only) that I see and try to go from there.