Popular Post poppysdad Posted December 26, 2023 Popular Post Share Posted December 26, 2023 My current Ray Ban glasses are around 5 years old, top quality lens and my eyesight still excellent and no new prescription needed but yesterday noticed the plastic on the arms where it bends around the ears was breaking off and actually scratched my ear. So this morning into K Optics where my wife got excellent service when getting her first glasses a few months ago. Showed the boss my problem and he immediately started trying to find some plastic covers but couldn’t find any that would fit, so he sent his assistant into the back shop and a few minutes later he emerged with around a dozen complete sets of frames with me fully expecting the sales speel but to my surprise he started taking them all to pieces. He placed them all around my existing frames and asked which ones I liked, I chose a pair of arms, he then took my specs to pieces then sterilised all the old parts, put everything back together but with the new arms on them, told me to try and a perfect and comfortable fit. My wife asked how much to pay and he replied with no charge at all just pleased to help. Being there 2 of them and near lunchtime my wife gave them 100 baht each and thanked them profusely. We were there around 90 minutes and he still had to put all these other frames back together again. Excellent service and I know where I will go or recommend to others in the future. 1 4 2 Link to comment Share on other sites More sharing options...
Popular Post CharlieH Posted December 26, 2023 Popular Post Share Posted December 26, 2023 And no mention of WHERE they are for others to go ? 2 1 1 Link to comment Share on other sites More sharing options...
scottiejohn Posted December 26, 2023 Share Posted December 26, 2023 7 minutes ago, CharlieH said: And no mention of WHERE they are for others to go ? They appear to be in BKK! Check here branches/service points of KT OPTIC optics Link to comment Share on other sites More sharing options...
impulse Posted December 26, 2023 Share Posted December 26, 2023 8 minutes ago, scottiejohn said: 16 minutes ago, CharlieH said: And no mention of WHERE they are for others to go ? They appear to be in BKK! Check here branches/service points of KT OPTIC optics One could hope that the service will be equally stellar across all the branches But I doubt it. 2 Link to comment Share on other sites More sharing options...
poppysdad Posted December 26, 2023 Author Share Posted December 26, 2023 Apologies for not saying where but the branch in Robinsons in Kamphaeng Phet. Still find it difficult to believe what he did for free. 1 Link to comment Share on other sites More sharing options...
udontomi Posted December 27, 2023 Share Posted December 27, 2023 I have had the same excellent service from several different KT Optic ln Udon! Link to comment Share on other sites More sharing options...
charleskerins Posted December 27, 2023 Share Posted December 27, 2023 22 hours ago, poppysdad said: My current Ray Ban glasses are around 5 years old, top quality lens and my eyesight still excellent and no new prescription needed but yesterday noticed the plastic on the arms where it bends around the ears was breaking off and actually scratched my ear. So this morning into K Optics where my wife got excellent service when getting her first glasses a few months ago. Showed the boss my problem and he immediately started trying to find some plastic covers but couldn’t find any that would fit, so he sent his assistant into the back shop and a few minutes later he emerged with around a dozen complete sets of frames with me fully expecting the sales speel but to my surprise he started taking them all to pieces. He placed them all around my existing frames and asked which ones I liked, I chose a pair of arms, he then took my specs to pieces then sterilised all the old parts, put everything back together but with the new arms on them, told me to try and a perfect and comfortable fit. My wife asked how much to pay and he replied with no charge at all just pleased to help. Being there 2 of them and near lunchtime my wife gave them 100 baht each and thanked them profusely. We were there around 90 minutes and he still had to put all these other frames back together again. Excellent service and I know where I will go or recommend to others in the future. Kudos to your wife! Link to comment Share on other sites More sharing options...
twizzian Posted December 27, 2023 Share Posted December 27, 2023 22 hours ago, poppysdad said: Apologies for not saying where but the branch in Robinsons in Kamphaeng Phet. Still find it difficult to believe what he did for free. If it had have been Top Charoen, then I wouldn’t have believed 22 hours ago, poppysdad said: Apologies for not saying where but the branch in Robinsons in Kamphaeng Phet. Still find it difficult to believe what he did for free. Link to comment Share on other sites More sharing options...
AjarnMartin Posted December 27, 2023 Share Posted December 27, 2023 On 12/26/2023 at 5:32 PM, poppysdad said: Apologies for not saying where but the branch in Robinsons in Kamphaeng Phet. Still find it difficult to believe what he did for free. Hi poppysdad, thanks for the info. The dropdown list of KT Optics which another reader kindly posted was so helpful. I’m phoning the branch at BigC, Phetchabun tomorrow. I’ll relay my experience on here, but it sounds like a different mindset to the Top Charoens of this country. 👍 Link to comment Share on other sites More sharing options...
John9 Posted December 28, 2023 Share Posted December 28, 2023 Can anyone suggest optician who can do prescription glasses both for driving/reading in one including colour changing at reasonable prices in Pattaya. I tried couple of places but price with excellent lenses are around 28000 THB plus frame. Please suggest one who does best at reasonable price. Link to comment Share on other sites More sharing options...
Freddy42OZ Posted December 28, 2023 Share Posted December 28, 2023 On 12/26/2023 at 5:12 PM, scottiejohn said: They appear to be in BKK! Check here branches/service points of KT OPTIC optics I doubt all branches give that level of service. The OP could have mentioned the precise location of this amazing shop. 1 Link to comment Share on other sites More sharing options...
poppysdad Posted December 28, 2023 Author Share Posted December 28, 2023 Actually I did Freddy, go back a few posts. 1 Link to comment Share on other sites More sharing options...
Liverpool Lou Posted December 28, 2023 Share Posted December 28, 2023 On 12/26/2023 at 5:22 PM, impulse said: One could hope that the service will be equally stellar across all the branches But I doubt it. Why? Have you had a bad experience with them? Link to comment Share on other sites More sharing options...
Liverpool Lou Posted December 28, 2023 Share Posted December 28, 2023 1 hour ago, Freddy42OZ said: The OP could have mentioned the precise location of this amazing shop. He did, two days ago!... On 12/26/2023 at 5:32 PM, poppysdad said: Apologies for not saying where but the branch in Robinsons in Kamphaeng Phet. Link to comment Share on other sites More sharing options...
Moonlover Posted December 28, 2023 Share Posted December 28, 2023 3 hours ago, Freddy42OZ said: I doubt all branches give that level of service. The OP could have mentioned the precise location of this amazing shop. I also get excellent and free service at their branch in Robinsons in Sakon Nakhon. I always pop in there when I'm that side of town for an ultrasonic clean and have the screws checked for security. Last year they replaced the nose pads for me as well. Link to comment Share on other sites More sharing options...
impulse Posted December 28, 2023 Share Posted December 28, 2023 1 hour ago, Liverpool Lou said: Why? Have you had a bad experience with them? No, but in 65+ years of living on the planet, I've dealt with hundreds of branches of chain stores and franchises, often with very different results from one location to another. Sometimes different even with the same branch depending on who's working that day and how they're feeling. I believe that mentioning the specific location would have been useful information. Seems the OP did, too- given that he did come back and mentioned the specific branch. Which I appreciate. Link to comment Share on other sites More sharing options...
AjarnMartin Posted January 10 Share Posted January 10 On 12/27/2023 at 8:00 PM, AjarnMartin said: Hi poppysdad, thanks for the info. The dropdown list of KT Optics which another reader kindly posted was so helpful. I’m phoning the branch at BigC, Phetchabun tomorrow. I’ll relay my experience on here, but it sounds like a different mindset to the Top Charoens of this country. 👍 I visited KT Optics before Xmas at BigC, Phetchabun and was met with the same interest and customer care. I was tested whilst they adjusted my ‘old’ glasses and I ordered a new pair which were available for collection this week. I’m most impressed… 1 Link to comment Share on other sites More sharing options...
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