Thai Airways Gold

Hi

Do Thai Airways still offer the "free upgrade" on attainting Gold Status or the free "birthday" upgrade?

Their website isn't particularly clear about how you request it!

https://www.thaiairways.com/en_TH/rop/Status_Benefits/BenefitStatus-03-gold.page

Benefits with THAI:

•   5,000 bonus threshold miles on attaining and retaining Gold status

•   Up to 2 complimentary roundtrip upgrades* on THAI (TG 3 digit flight numbers) international routes within the 2 year validity of standard Gold status. Upgrades are to the next higher class of service only. Double class upgrades are not permitted. Valid for all paid published fares excluding discounted Economy Class fares in booking classes T, K, S, G, V, W, L and discounted Royal Silk Class fares, e.g. Z. Some promotional fares in other booking classes may also not be eligible for upgrading. Such restrictions will display with online ticket purchase at thaiairways.com or by inquiring with THAI prior to issuing ticket. The first complimentary upgrade* will be automatically entitled once your Gold card is effective and can be used during validity of the current Gold status. The second complimentary upgrade* is one year valid from the date of achieving 50,000 qualifying miles or 40 THAI international flight sectors (except travels with booking classes T / K / S / G / V / W / L) within either of your two personal calendar year periods during current Gold status. Complimentary Upgrades are non-transferable and may be subject to service fees.

*Tax and surcharges apply.

**Due to travel with the booking classes T, K, S, G, V, W, L will not be eligible for both attaining and retaining Gold Status by completing 40 international flight sectors on THAI during 12 rolling month period. Consequently, travel with these stated booking classes will not be eligible for attaining complimentary upgrades as well.

•   Guaranteed Seating in Economy Class for reservations made 72 hours prior to departure and walitlist still open and on valid booking classes Y, M, B.

•   Complimentary access to THAI Royal Silk Class lounges world-wide, with one accompanying guest when departing on an international THAI operated flight.***  

***Both Royal Orchid Plus Gold member and one accompanying guest who are entitled to THAI Royal Silk lounge access must travel together on the same THAI flight.

RAZZ