Pouatchee Posted June 18 Share Posted June 18 26 minutes ago, sandyf said: Software is regularly updated and in most cases without anyone noticing i was told by 90 day lady that at the approval place "THEY COULD NOT SEE" my annual extension date. i doubt software can see yet... Link to comment Share on other sites More sharing options...
ricklev Posted June 18 Share Posted June 18 22 hours ago, HuaHinNew said: I believe rather than just a blanket vanilla email rejection of 90-day submission reports, these intellectual giants at IMM provide users what a PowerPoint presentation and information criteria of how all these convoluted systems work collectively or individually and how they tie information together (if any do) I know IMM love doing PowerPoint presentations, as we see them regularly displaying them in criminal cases. If we all knew where the bodies are buried (tongue in cheek 555), we would have a greater chance of a successful submission. How does the autopopulate of the form work, where does the data come from, state of the data validity, central database or other IMM repositories How does the IMM country inbound / outbound system, IMM TM30 system, IMM TM47 across the counter system, IMM TM47 online system and the IMM Visa renewal system interact with each other Is there any synchronization between systems. If any systems are connected with each other is the data real-time, batched processed or stale, and manually updated - where, when and how. How are 90-day online submission reports processed, manually - central or distributed, automatically - how What are IMM manual follow-up processes on rejected 90-day online report submissions, how many rejections before a human actually looks at all the associated information related to the rejected submission. How about some statistics on the website: number of submissions, number of successful submissions approved first pass, number of rejections, number of rejections resubmitted and then approved, list of the rejection types and quantities, number of rejections that had to be processed manually at over the counter / mail in or at IMM offices. Nice smiley face widgets of ratings on the Website, but how about adding a comment feedback text field and a file upload feature to complement the rating widget selected. A future nice AI help feature and fallback live chat service on the website would be an excellent help feature to users, it's just IMM staff redeployment, and a bit of technology investment. How about an effective hot line number to help solve rejected submission, even 09:00 to 12:00 and 13:00 to 17:00 would be a great start, with a queue position counter announcement and I know a long stretch, but a leave your phone contact number call back service. An FAQ section on the Website where IMM posts common Q and A's, plus as we are all registered to use the site, a community forum link where users can share their information, experiences, concerns, thoughts and questions. Why does the 90-day online reporting not have soft validation, checks for user input fields, before submission with red underlines or red notation for user input field exceptions Why just a blanket rejection email, why not implement input form field unique rejection error codes for all user input fields. The head of IMM recently announced significant solution upgrades to allow a more user-friendly utilization and to lesser the load of manual processing and waiting and queuing times at IMM offices, REALLY? This stuff is not rocket science, most of it is 101 basic software solution design practices, it requires some governance and qualified technical leadership to make the solution an improved experience for all. I live in hope, but you never know, miracles can happen. I am very curious to know how many 2000 baht fines they collect per month by not doing anything you suggest. Link to comment Share on other sites More sharing options...
Aforek Posted June 18 Author Share Posted June 18 16 hours ago, Sheryl said: Prachinburi refuses to accept online or mailed in 90 reports. They also, not coincidentally, demand a 100 baht "administrative fee" for in person reporting. Been doing this for a while now. I did it this morning at Prachinburi, because online doesn't work for the second time in three months They didn't ask me 100 bahts, and as usual, yes there are many workers but they send one person with 10 or 20 passports and the 90 days is made in one time for these people : maybe they gave money, but I have only seen the woman give back the 10-20 passport to one person without asking money the woman told me to write online the date of my end of visa extension, but I did it already online and it was rejected in 3 months, I shall do it online the first week of the due date ( due date on 15 of september, so about ( 2-7 september ) as I have read here, maybe it will work Link to comment Share on other sites More sharing options...
Sheryl Posted June 18 Share Posted June 18 21 minutes ago, Aforek said: I did it this morning at Prachinburi, because online doesn't work for the second time in three months They didn't ask me 100 bahts, and as usual, yes there are many workers but they send one person with 10 or 20 passports and the 90 days is made in one time for these people : maybe they gave money, but I have only seen the woman give back the 10-20 passport to one person without asking money the woman told me to write online the date of my end of visa extension, but I did it already online and it was rejected in 3 months, I shall do it online the first week of the due date ( due date on 15 of september, so about ( 2-7 september ) as I have read here, maybe it will work I have been asked for 100 baht (aggressively demanded) every time. So have my 2 Cambodian staff and all their migrant worker friends. Ditto fot TM30s. Last contact was about 1 month ago. If this has now changed, great. Will see when next I go. Link to comment Share on other sites More sharing options...
Aforek Posted June 18 Author Share Posted June 18 may be we don't have the same situation ( I am retired with an O-A visa, and never paid 100 bahts in 8 years for the 90 days job ) what you say about the foreign workers, I have not seen it , I wonder if it' s the same I.O 🤒 ( Prachin buri, they are now in a new building ) TM 30 yes, 100 hundred bahts but one time, when I came back from Laos, 4 years ago the woman at the desk was very nice and in front of me she handed two times about 10-20 passports to " delegates " , with a yellow paper for every passport Link to comment Share on other sites More sharing options...
Maestro Posted June 18 Share Posted June 18 6 hours ago, Liquorice said: According to the Immigration Act, the penalty for non-compliance with section 37(5) is listed in section 76. Section 76 : Any alien, alien, who fails to comply with the provisions of Section 37(2),(3),(4)or(5) shall be punished with a fine not exceeding 5,000 Baht and with and additional fine not exceeding 200 Baht for each day which passes until the law is complied with. You have quoted Section 76 of the Immigration Act correctly, but immigration officials are not authorised to issue penalties for contraventions of Section 37 under this section, only under Section 84. Link to comment Share on other sites More sharing options...
sandyf Posted June 18 Share Posted June 18 4 hours ago, Pouatchee said: i was told by 90 day lady that at the approval place "THEY COULD NOT SEE" my annual extension date. i doubt software can see yet... Why the compulsion to distort the context? I can only take it that you fail to realise that software can prevent a human from seeing ALL relevant data. "Glitch" is the common term for software malfunction, transient or long term. Your "90 day lady" is nothing more than a low level accessory in a software controlled environment, it's not called "online" for nothing. If you want human control you can do it in person. Link to comment Share on other sites More sharing options...
Liquorice Posted June 18 Share Posted June 18 24 minutes ago, Maestro said: You have quoted Section 76 of the Immigration Act correctly, but immigration officials are not authorised to issue penalties for contraventions of Section 37 under this section, only under Section 84. I think you'll find all Immigration officials are authorised as 'representatives' of the Immigrations Divisional Commander to issue penalties. Link to comment Share on other sites More sharing options...
Pouatchee Posted June 18 Share Posted June 18 1 hour ago, sandyf said: 5 hours ago, Pouatchee said: i was told by 90 day lady that at the approval place "THEY COULD NOT SEE" my annual extension date. i doubt software can see yet... Why the compulsion to distort the context? I can only take it that you fail to realise that software can prevent a human from seeing ALL relevant data. "Glitch" is the common term for software malfunction, transient or long term. Your "90 day lady" is nothing more than a low level accessory in a software controlled environment, it's not called "online" for nothing. If you want human control you can do it in person. this has nothing to do about anyone's comment on my post in CAPS. it was to highlight the stupidity of immi. i almost wrote an addendum to explain this, but i figured people would understand. guess i was wrong Link to comment Share on other sites More sharing options...
Maestro Posted June 18 Share Posted June 18 1 hour ago, Liquorice said: I think you'll find all Immigration officials are authorised as 'representatives' of the Immigrations Divisional Commander to issue penalties. Please see Section 84 of the Immigration Act. Quote Section 84. For all offences under this Act, except for offences under Sections 62 paragraph one, 63, 64, 71, and 82 paragraph two, there shall be established a Settlement Committee comprising of the Police Director-General or representative, the Public Prosecutor Director-General or representative, the Commander of the Immigration Division or representative, as members. The Settlement Committee shall have power to compound the matters and to authorize the inquiry official or the competent official to carry out settlement on its behalf. The Settlement Committee may prescribe criteria for settlement or any conditions as deemed fit. Upon payment of fine as compounded for settlement, it shall be deemed that the case has been settled in accordance with the Criminal Procedure Code. It is the Settlement Committee, of which "the Commander of the Immigration Division or representative" is a member, that has the power "to authorize the inquiry official or the competent official to carry out settlement on its behalf", ie issue a fine, in accordance with the "criteria for settlement or any conditions as deemed fit" prescribed by the Settlement Committee. The English translation of Section 84 is a bit convoluted and you may want to take the Thai original of the Immigration Act and have a lawyer explain it to you. Link to comment Share on other sites More sharing options...
Liquorice Posted June 18 Share Posted June 18 3 hours ago, Maestro said: Please see Section 84 of the Immigration Act. It is the Settlement Committee, of which "the Commander of the Immigration Division or representative" is a member, that has the power "to authorize the inquiry official or the competent official to carry out settlement on its behalf", ie issue a fine, in accordance with the "criteria for settlement or any conditions as deemed fit" prescribed by the Settlement Committee. The English translation of Section 84 is a bit convoluted and you may want to take the Thai original of the Immigration Act and have a lawyer explain it to you. It's the Immigration desk official classed as competent that issues and collects the fines, in essence. They are also authorised to give receipts. Link to comment Share on other sites More sharing options...
DrJack54 Posted June 18 Share Posted June 18 Thread going no where with bickering Locked 1 Link to comment Share on other sites More sharing options...
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