Thai SSO Yellow Book

[Mutt Daeng]

47 minutes ago, scorecard said:

8 hours ago, Yellowtail said:

The account has to be in your legal Thai name. 

Not true. My 5 accounts (K Bank) are all in my legal western name, copied from my western passport. These accounts at the suggestion / push of the K Bank supervisor were updated in the customer details database to show my pink ID card number. 

 

Two of the 5 accounts were opened at this K Bank branch.

 

The other 3 K Bank accounts were opened at 3 different locations: CM different branch, Bkk, Pattaya. 

 

As mentioned above all 5 have been updated in the K Bank customer details database to show my pink ID card number. The update of all 5 accounts was done at my local big branch in CM.  

Thanks both of you for your opinions. It would appear that banks operate with their own interpretation of the "rules and requirements", just like immigration, local amphurs, DLT etc.

I'll probably try to add my ID card number to my account again when I renew my passport in 2027, since I'll have to register one or the other.

[Crossy]

9 hours ago, DrJoy said:

Why is that?

 

Because they say so!

 

Like immigration!

[Yellowtail]

2 hours ago, scorecard said:

Not true. My 5 accounts (K Bank) are all in my legal western name, copied from my western passport. These accounts at the suggestion / push of the K Bank supervisor were updated in the customer details database to show my pink ID card number. 

 

Two of the 5 accounts were opened at this K Bank branch.

 

The other 3 K Bank accounts were opened at 3 different locations: CM different branch, Bkk, Pattaya. 

 

As mentioned above all 5 have been updated in the K Bank customer details database to show my pink ID card number. The update of all 5 accounts was done at my local big branch in CM.  

Which of those accounts does your Thai Social medicine direct bill from? 

[bigt3116]

17 hours ago, BigStar said:

In the old days, they gave you a SS ID card w/ number. That changed some years ago. Now the SS number is the pink card number.

 

Only if you have a pink card, I bet 95% of people who use the Thai social security do not, and therefore just use the issued SSO card. 

[Yellowtail]

2 minutes ago, bigt3116 said:

 

Only if you have a pink card, I bet 95% of people who use the Thai social security do not, and therefore just use the issued SSO card. 

When you retire, I do not think the SSO card is valid. 

[Max_Headroom]

16 hours ago, Yellowtail said:

When I retired, the office manager got everything set up. Are you still friendly with your employer? 

 

Yes and no. They won't be able to help. Their insurance is private. Besides it's quite out of their hands. There's no benefit to them struggling with this as well. I'm gone. No, very sour grapes. They did something stupid, I didn't renew the contract. They're now a bit bitter.

[Max_Headroom]

It appears many have this issue and there's little if any real consistency in possible solutions.

[BigStar]

1 hour ago, bigt3116 said:

 

Only if you have a pink card, I bet 95% of people who use the Thai social security do not, and therefore just use the issued SSO card. 

 

More than 95% of people are who use Thai SS don't have pink cards because they have Thai ID cards. And that's exactly what they use. It's always been difficult for ANF forum members to admit that Thais are people. Such is the bigotry I guess. Live and learn.

[BigStar]

2 hours ago, Max_Headroom said:

It appears many have this issue and there's little if any real consistency in possible solutions.

 

The solution is to get a yellow book & pink card just as SSO told you. That's been 100% consistent throughout the thread. 

 

The procedures needed to get them vary somewhat according to circumstances. Patience is consistently required. 

 

You've been told this:

 

On 7/5/2024 at 11:22 AM, william61 said:

If not owning the house, you can get the yellow book at ampur office using the rental agreement and the house owner blue book & house owner ID card + your passport and valid visa. The pink ID card comes from the same office and is given with / after the yellow book.  (It can be / will be different in different offices)

 

and this

 

13 hours ago, scorecard said:

Call the SSO hotline 1506. I suggest they will have an answer on this.

 

Time to get started?

 

[scorecard]

47 minutes ago, BigStar said:

 

The solution is to get a yellow book & pink card just as SSO told you. That's been 100% consistent throughout the thread. 

 

The procedures needed to get them vary somewhat according to circumstances. Patience is consistently required. 

 

You've been told this:

 

 

and this

 

 

Time to get started?

 

 

47 minutes ago, BigStar said:

 

The solution is to get a yellow book & pink card just as SSO told you. That's been 100% consistent throughout the thread. 

 

The procedures needed to get them vary somewhat according to circumstances. Patience is consistently required. 

 

You've been told this:

 

 

and this

 

 

Time to get started?

 

 The SSO 1506 Hotline has Thai and English language options. If you select English and nothing happens it means that an English speaking SSO officer is not available at that time.

 

Don't panic / don't give up. Call again later or call the next day. It's worth waiting till you can get an English speaker, they are all good listeners, they check that they understand the issue.

 

when connected they occasionally ask you to wait 1 or 2 minutes so they can get advice from a more senior SSO person. But you will get specific clear advice.

 

For anybody who is already a current SSO member you can go to the SSO website (easy to find) and look for the Chat facility option.

 

This opens up a typical chat line. You can ask questions in Thai or English. If no quick reply in English it means the system is waiting for an English speaking officer to be available.

 

The chat facility will ask for typical details: name, SSO number mobile phone no etc. 

 

You will get a telephone call when Eng. speaker is available, could be well into that evening (e.g. 10.00 pm or similar), because it seems the SSO has a policy the member must get a reply the same day. It works.

[bigt3116]

1 hour ago, BigStar said:

 

More than 95% of people are who use Thai SS don't have pink cards because they have Thai ID cards. And that's exactly what they use. It's always been difficult for ANF forum members to admit that Thais are people. Such is the bigotry I guess. Live and learn.

 

We/I was talking about foreigners

[scorecard]

3 hours ago, Yellowtail said:

When you retire, I do not think the SSO card is valid. 

That depends:

- When you retire most foreigners probably take the refund of member contributions which can be quickly arranged at an SSO office.

 

- The member can also elect to continue their membership for Injury and Sickness  benefits. Having already received the retirement payment DOESN'T cancel the entitlement to continue Injury and Sickness benefits using the 'Voluntary insurance' facility.

 

You can inform the SSO officer at the time of receiving the retirement payout that you wish to continue Injury and Sickness benefits using the 'Voluntary insurance' facility, or you have six months to inform them that you want to continue your Injury and Sickness benefits. This is called 'Voluntary Insurance'.

 

Some details:

- 'Voluntary Insurance' can continue until death.

- The SSO website gives comprehensive details of what health benefits are available. Hospitals in the scheme have paper handouts of the benefits available.

         - Small downside;  Single occupancy hospital room is normally not            totally covered. Check at the hospital you nominated for full

          details. 

         - Dental is covered to a max amount per year. I've had inspections

          and 2 fillings in one year and this didn't reach the max benefits

          entitlement for one year. Excellent professional dental work,      

          dentist spoke good English.

- Member completes a form which gives the SSO the members approval to automatically deduct the monthly member contributions from a Thai bank account nominated by the member. Super easy to set up / let it automatically operate if you have internet baking.

- The standard member contribution deducted from your bank account is 432 Baht per month. This can change.

- The 432Baht monthly member contribution is auto. deducted on the 15th of each month but it moves to a day or 2 later if the 15th is a Sat or Sun or a Thai public holiday.

- Easy to check your bank account on line to see if the deduction has activated. Or you can go into the SSO website and find the facility to check that the SSO has received your monthly payment.

 

 

-  

[scorecard]

4 hours ago, Yellowtail said:

Which of those accounts does your Thai Social medicine direct bill from? 

 

Suggest call SSO 1506 hotline for an answer.

[BigStar]

1 hour ago, bigt3116 said:

 

We/I was talking about foreigners

 

What a poor gambler. I hope your caregiver keeps you away from casinos.

 

When I attempted to use my old SS ID card at a hospital for the first time, they looked online, as hospitals do, and couldn't find the number. Therefore, no free care for me that day. And I was religiously up-to-date with my payments, too.

 

I had to go to the SSO office in Laemchabang with my pink card to get updated in the system. THEN I had no further problems.

 

Just a lil' heads up for any o' you smug SS ID cardholders. 🙂 

 

[BigStar]

4 hours ago, Yellowtail said:

Which of those accounts does your Thai Social medicine direct bill from? 

 

SSO directly bills my yellow bank. We prefer colors here for greater clarity.

[scorecard]

47 minutes ago, BigStar said:

 

What a poor gambler. I hope your caregiver keeps you away from casinos.

 

When I attempted to use my old SS ID card at a hospital for the first time, they looked online, as hospitals do, and couldn't find the number. Therefore, no free care for me that day. And I was religiously up-to-date with my payments, too.

 

I had to go to the SSO office in Laemchabang with my pink card to get updated in the system. THEN I had no further problems.

 

Just a lil' heads up for any o' you smug SS ID cardholders. 🙂 

 

Why do you need to use the word 'SMUG'?

 

-  In old history the SSO had it's own exclusive member numbering system.

- Then the SSO decided to change the member numbering system to be the Thai national ID number. And within a short period the old exclusive number system died. 

- Plus the member number for foreigners who already had a pink ID card was also changed to be the number on the pink ID card.

- But this change over wasn't so smooth (E.g. my employer didn't change my SSO member number from the old SSO system number to my pink card and they continued to send my monthly member contributions to the SSO using the old member number for about 7 years.

- When I retired and applied for the member contributions refund the SSO at Din Daeng realised that my SSO member number on payments received by the SSO was still the ancient numbering system. They did a long month by month check of member payments received via 2 employers to eventually establish the total amount of member contributions I had made over 13 years. And I got the refund.

 

The member card:  this has had a roller coaster history: 

- card issued on joining (initially a cardboard card with a photo stuck with glue)

- then a plastic card,

- then member cards abandoned completely,

- then reinstatement of the plastic cards,

- then changed to 'you can apply for the plastic card if you want it, but not compulsory'.

 

On the SSO website there's still an option for members to apply for a plastic card.

 

 

 

[BigStar]

13 minutes ago, scorecard said:

Why do you need to use the word 'SMUG'?

 

It might have something to do with

 

13 minutes ago, scorecard said:

And within a short period the old exclusive number system died. 

- Plus the member number for foreigners who already had a pink ID card was also changed to be the number on the pink ID card.

- But this change over wasn't so smooth

 

So you can figure that out, you're intelligent. Maybe that phrase old exclusive number system died is key. Fact is, I went to my hsp with my SS ID card, expecting free treatment under SS, that I'd been paying for monthly, and was DENIED. Not in the system. SSO didn't know I had any pink card. WOT??? I didn't know about the new system, either.

 

Now our betting man, @bigt3116, bets that 95% of people, that is, non-Thais, are using SS IDs. I suggest they'd better be up-to-date and not smugly count on using some old card unused in quite a while, as I did. Better yet, get a pink card. You all good now?

 

 

 

 

[scorecard]

32 minutes ago, BigStar said:

 

It might have something to do with

 

 

So you can figure that out, you're intelligent. Maybe that phrase old exclusive number system died is key. Fact is, I went to my hsp with my SS ID card, expecting free treatment under SS, that I'd been paying for monthly, and was DENIED. Not in the system. SSO didn't know I had any pink card. WOT??? I didn't know about the new system, either.

 

Now our betting man, @bigt3116, bets that 95% of people, that is, non-Thais, are using SS IDs. I suggest they'd better be up-to-date and not smugly count on using some old card unused in quite a while, as I did. Better yet, get a pink card. You all good now?

 

 

 

 

 

If my post above (@scorecard) upset you or in your view is arrogant, I apologize.

[scorecard]

6 hours ago, Yellowtail said:

Which of those accounts does your Thai Social medicine direct bill from? 

If you mean which K Bank account does the SSO direct bill from (I guess when you say 'direct bill' you mean which K Bank account does the SSO deduct the 432Baht monthly member contribution from)? 

 

Answer: The SSO auto deducts 432 from the K Bank I nominated to the SSO / asked the  SSO to deduct from. One account only. 

 

Hope that answers your question.

[Max_Headroom]

4 hours ago, BigStar said:

 

The solution is to get a yellow book & pink card just as SSO told you. That's been 100% consistent throughout the thread. 

 

The procedures needed to get them vary somewhat according to circumstances. Patience is consistently required. 

 

You've been told this:

 

 

and this

 

 

Time to get started?

 

 

A bit of a knob really. What makes you think I haven't?

[BigStar]

45 minutes ago, Max_Headroom said:

 

A bit of a knob really. What makes you think I haven't?

 

Bit of a ditherer, really, You seem stymied by all the supposed inconsistency. Nor have you announced any real progress I'm aware of. So if you have, then what's the progress? Let's not add mystery to the drama.

[MrJ]

On 7/6/2024 at 12:38 PM, Crossy said:

I'm going through the same process right now.

 

Visited the local (Pathum Thani) SSO with my "assistant" (she's actually the lady from my former office), SSO staff were most helpful.

 

I already have Yellow Book and Pink ID.

BUT of course, my ID number didn't match my SSO number (which was issued 20 odd years ago).

Staff had discussions and have adjusted the system so my ID number and SSO number are now the same (as they would be for a Thai).

 

I opted for the refund of contributions as staff informed me that if I took the pension, I wouldn't be able to continue the health cover (which is really what I want).

 

Asked if I wanted to pay direct from the bank.

Yes please (handing over my SCB stuff).

Ah, we can't do SCB, do you have BKK Bank.

As it happens, I do, so they took that and processed my refund to it.

 

Then the googly (cricket term for what would be a curve-ball in baseball).

My BKK Bank account was started in 1,000,000 BCE using a long extinct passport.

You need to open a new account using your yellow book and pink ID.

 

This is going to be fun indeed.

At this moment I've not attempted that task!

The BKK Bank website no longer has details of what's required for a foreigner to open an account. Now just "refer to any BKK Bank branch"

 

Wish me luck (I will report).

 

 

 

"I opted for the refund of contributions as staff informed me that if I took the pension, I wouldn't be able to continue the health cover (which is really what I want)."

 

HI,

 

this information given to you is not correct, you can receive monthly pension and continue SSO voluntary insurance contribution, please call 1506 to verify

[Yellowtail]

5 hours ago, scorecard said:

 

Suggest call SSO 1506 hotline for an answer.

Why would they tell me which of your account they direct bill? 

 

I already know which one I use. 

[Max_Headroom]

13 hours ago, BigStar said:

 

Bit of a ditherer, really, You seem stymied by all the supposed inconsistency. Nor have you announced any real progress I'm aware of. So if you have, then what's the progress? Let's not add mystery to the drama.

 

The progress is zero genius it's the weekend.

 

I started the thread. I would like to ask you to step away from posting. I and most likely others found your posts condescending, smug and just generally lacking.

 

Enjoy the beach and culture in Pattaya. Buh bye 😙

[Max_Headroom]

My wife called the amphor. Anecdotally they will not allow my name to be placed in owners hb (in a yellow book) bc it's for fam, relatives.

 

My wife's parents have a home in Pathum Thani (rent BKK). Amphor suggested I get on that and provide some excuse of coming and going often. Parents actually rent this place out*

 

The amphor also mentioned that we would also need to get certified statement of ?? my legal name at embassy and then have it translated to Thai. Pretty ridiculous after freedom to marry affidavit, marriage license, five wp, Teachers license, five year drs lic exp. But - whatever 😜😭

 

THEN need to bring it to CW for ??? A few weeks back I tried to get a certificate of residence to prove my address for SSO and immigration blah blah blah.

 

So, I need to pay two people and wife a day off work +

(3) to go out to Pathum Thani and with just one no... All that time, money wasted.

 

The solution was ... Buy a condo. This is so wrong.

[The Fugitive]

18 minutes ago, Max_Headroom said:

The amphor also mentioned that we would also need to get certified statement of ?? my legal name at embassy and then have it translated to Thai. Pretty ridiculous after freedom to marry affidavit,

My Amphur was also insisting that I would need to go back to the British Embassay in Bangkok and obtain another translated/certified copy of my passport having already recently provided same for marriage. This I wasn't prepared to do so abandoned my quest for a Yellow House Book/Pink ID card. Some time later, by chance, my Thai Mrs spoke to our Amphur Customer Service Manager at one of our mobile blood donor sessions. He told his staff to copy the same information and my Yellow Book/Pink ID card was issued a few days later. 

[BigStar]

7 hours ago, Max_Headroom said:

The progress is zero genius it's the weekend.

 

So just as I thought, bozo, no progress. Why imply there was? Hence, asking whether you were ready to get started was nothing if not a reasonable question. And you might have answered that truthfully with a "yes," assuming you could get over the "inconsistencies." You had all the info you needed. 

 

Glad you've started! 🙂 

 

7 hours ago, Max_Headroom said:

I started the thread.

 

Why, yes, you did. Listen to the knowledgeable posters bothering to take the time to respond. Others may also benefit from your thread here on this public forum. It really isn't a personal chat, you see. 

 

7 hours ago, Max_Headroom said:

I would like to ask you to step away from posting.

 

I would like to ask you to step away from posting. Otherwise, in a spirit of benevolence and public service, I'll just continue to relate my info on the subject and attempt to clarify your muddle. You're welcome.

 

7 hours ago, Max_Headroom said:

Enjoy the beach and culture in Pattaya. Buh bye 😙

 

I will, and hello. If you need help in refraining from further personal attacks, help is at hand. 

 

 

[BigStar]

1 hour ago, Max_Headroom said:

The amphor also mentioned that we would also need to get certified statement of ?? my legal name at embassy and then have it translated to Thai. Pretty ridiculous

 

Fairly standard requirement, but you have it all wrong.

 

You get a certified copy of your passport page at the Embassy. With that certified copy you get a Thai translation approved by the MFA. No, you don't have to go to CW, but find a translation service to do it, send it to MFA, and send it back to you. Your other docs don't contain that defnitive official translation of your name. BTW, the translation on other official docs, if there is one, should match. That's a gotcha, so if you have other translations, show them to the translator who's dealing w/ MFA. 

 

1 hour ago, Max_Headroom said:

THEN need to bring it to CW for ???

 

No.

 

1 hour ago, Max_Headroom said:

So, I need to pay two people and wife a day off work +

 

PAY 🙂. You skint? My two Thai witness were glad to help, and I gave each a nice little gift afterwards. Smiles all around, very pleasant.

 

1 hour ago, Max_Headroom said:

All that time, money wasted.

 

Oh, think of all the money you'll be paying docs, hsps, and pharmacies w/o SS health insurance. Suddenly it's in perspective. Not wasted at all, but a fantastic investment. 🙂 

 

1 hour ago, Max_Headroom said:

The solution was ... Buy a condo. This is so wrong.

 

Brilliant. Been great living my Pattaya condo for a couple of decades, no regrets.

 

 

 

 

[Max_Headroom]

Moderator can close

[scorecard]

On 7/7/2024 at 10:21 AM, scorecard said:

That depends:

- When you retire most foreigners probably take the refund of member contributions which can be quickly arranged at an SSO office.

 

- The member can also elect to continue their membership for Injury and Sickness  benefits. Having already received the retirement payment DOESN'T cancel the entitlement to continue Injury and Sickness benefits using the 'Voluntary insurance' facility.

 

You can inform the SSO officer at the time of receiving the retirement payout that you wish to continue Injury and Sickness benefits using the 'Voluntary insurance' facility, or you have six months to inform them that you want to continue your Injury and Sickness benefits. This is called 'Voluntary Insurance'.

 

Some details:

- 'Voluntary Insurance' can continue until death.

- The SSO website gives comprehensive details of what health benefits are available. Hospitals in the scheme have paper handouts of the benefits available.

         - Small downside;  Single occupancy hospital room is normally not            totally covered. Check at the hospital you nominated for full

          details. 

         - Dental is covered to a max amount per year. I've had inspections

          and 2 fillings in one year and this didn't reach the max benefits

          entitlement for one year. Excellent professional dental work,      

          dentist spoke good English.

- Member completes a form which gives the SSO the members approval to automatically deduct the monthly member contributions from a Thai bank account nominated by the member. Super easy to set up / let it automatically operate if you have internet baking.

- The standard member contribution deducted from your bank account is 432 Baht per month. This can change.

- The 432Baht monthly member contribution is auto. deducted on the 15th of each month but it moves to a day or 2 later if the 15th is a Sat or Sun or a Thai public holiday.

- Easy to check your bank account on line to see if the deduction has activated. Or you can go into the SSO website and find the facility to check that the SSO has received your monthly payment.

 

 

-  

I add for clarity:  The 432 Baht monthly member contribution payment (for the Voluntary Insurance scheme after retirement) is activated by the SSO. The SSO starts a process to get the 432Baht from the member's bank.

 

The member DOES NOT need to set up a recurring payment in their own personal bank account details - it doesn't work like that. As just above the SSO handles the whole process. 

 

I was asked by the SSO at Chiang Mai to give them the Thai bank name, account name, and account number which I wanted the SSO to use for them to get my monthly payment. 

 

As already said the SSO does this process on the 15th of every month, if 15th is a Sat or Sun or public holiday the deduction from the member's account automatically delays until the next working day.

 

On the 16th of each month or the first working day after the Sat, Sun, Public hol. I open my internet banking and check that bank account to confirm the SSO has activated the system.

 

It seems that the deduction generated by the SSO happens late evening.

 

When I look at transactions for the 15th (or later if need because of week-end / pub hol.) I see in the withdrawals list '432 SSO'.

 

If the member wants to ensure the funds have been received by the SSO go to '  https://www.sso.go.th/wpr/main/login  ' and you can find a list of deductions and you should see your name and member number (pink ID card number).  

 

If the member's bank account doesn't have enough funds (bank account balance is under 432 then obviously there's no payment. 

 

Don't panic, go to any 7/11 with a printed copy of the SSO main screen (not compulsory, just to make it easier to explain to the 7/11 staff which agency you want to pay), passport and 432Baht cash.

 

The 7/11 staff will quickly open this facility and ask 1 month or 2?  (usually 1). Then staff take the cash.

 

Within a few seconds the 7/11 staff will give you a receipt.

 

I had to do this once. Two days later I opened https://www.sso.go.th/wpr/main/login and my late payment made at 7/11 was showing. There's no penalty for short term late payment.