Centrelink Expert Australia

[CaseyJones]

Does anyone have the contact details of a 'professional' expert in Australia for Centrelink procedures,  in particular International Social Security agreements.

I will eventually contact Centrelink, but need to know the right questions to ask.

This is not Thailand specific, apologies.

 

Thanks

[giddyup]

Good luck in trying to get through, the wait times can be horrendous.

[marcho]

15 hours ago, CaseyJones said:

Does anyone have the contact details of a 'professional' expert in Australia for Centrelink procedures,  in particular International Social Security agreements.

I will eventually contact Centrelink, but need to know the right questions to ask.

This is not Thailand specific, apologies.

 

Thanks

There's a toll free number for Centrelink.  You get though pretty quickly.

[giddyup]

16 minutes ago, marcho said:

There's a toll free number for Centrelink.  You get though pretty quickly.

I gave up after 20 minutes and have read wait times can be in the hours.

[Stevemercer]

I'm currently trying to get a CRN (Customer Reference Number) so I can access Centrelink through MyGov. It's taken me a week to complete the necessary 'MyID' identifications to qualify for the that application, so I can generate a 'linking code' to access Centrelink.

 

It seems a difficult and cumbersome process requiring MyGov to be open on the computer and MyID open on a mobile phone so they can 'talk to each other' and generate the necessary link codes.

 

I finally had some success and was directed to an online form to fill out some extra information apparently needed by Centrelink. I completed the form and was just about to click 'submit' when I got a message saying I had 'timed out' and was locked out of 'MyID' for 24 hours....

 

If you can find an expert who can fix things for you with Centrelink, they are worth every penny

[Dazinoz]

On a visit to Australia I went to Centrelink office to enquire about pension on my return. I was told I need to call their international services. If any help it is:-

 

The phone number for Centrelink International Services is +61 3 6222 3455. You can call this number Monday to Friday from 8 AM to 5 PM AEDT

[biggles45]

The number is probably charged and you can have a long wait in a queue. By the time you get answered you are out of load

There are a few apps which give cheap international calls. I have used Talk360 to call OZ from the Philippines successfully. 

[KhunHeineken]

On 11/18/2024 at 9:46 AM, CaseyJones said:

I will eventually contact Centrelink, but need to know the right questions to ask.

What is your issue?  What are you hoping to achieve? 

[KhunHeineken]

12 hours ago, giddyup said:

I gave up after 20 minutes and have read wait times can be in the hours.

Probably still cheaper than paying an agent, especially with a decent VOIP provider.  Put it on speaker, sit back and wait. 

[dinsdale]

12 hours ago, Dazinoz said:

On a visit to Australia I went to Centrelink office to enquire about pension on my return. I was told I need to call their international services. If any help it is:-

 

The phone number for Centrelink International Services is +61 3 6222 3455. You can call this number Monday to Friday from 8 AM to 5 PM AEDT

And then hope for the best.

Edited Tuesday at 02:40 PM by dinsdale

[giddyup]

10 hours ago, KhunHeineken said:

Probably still cheaper than paying an agent, especially with a decent VOIP provider.  Put it on speaker, sit back and wait. 

Why would I need to pay an agent to make a phone call from Thailand?

Edited Wednesday at 12:30 AM by giddyup

[KhunHeineken]

4 hours ago, giddyup said:

Why would I need to pay an agent to make a phone call from Thailand?

You wouldn't, but this is the question the OP asked:  "Does anyone have the contact details of a 'professional' expert in Australia for Centrelink procedures,"  

 

That means paying an agent in Australia. 

[georgegeorgia]

I had the same issue with this myGov ....when I did ring Medicare which is now with centrelink unfortunately I had a foreign accent guy who was stroppy and I couldn't understand 

So I went to my local federal member of parliament 

It was fixed within a day 

[CaseyJones]

OK, thanks guys.

[scorecard]

On 11/19/2024 at 6:52 AM, giddyup said:

 

 Here's a cut and paste from the appropriate Centrelink site.

 

I have called the Thailand free call number several times over several years, always got through and speaking to a Clink officer in less than a minute. Never ever had charges added to my AIS phone bill. 

 

"If you are in one of the following countries, you can use our free call numbers listed. The numbers may not be free from mobile or public phones.

c

c

c

Thailand

001 800 611 4136 "

 

 

[ozz1]

Ring them at 5 in the morning Thai time and you will get through quickly they are actually very helpful