V P N & Speed Tests

[superal]

I am with 3BB fiber and pay for V.I.P. guaranteed 200 Mbps .Bedroom TV with Ethernet often buffers using Wizz IPTV . Do a Speed Test , OOkla / Fast and they both show about 50 - 70 Mbps .No VPN is used . Daytime in my office , on my laptop using wifi , I get about 215 Mbps . Turn on my VPN ( Surf Shark ) and it drops to 20 Mbps . My phone that is using the house router , shows 200 Mbps not using a VPN .

 Do you think that the 50 - 70 Mbps speed in my bedroom  is causing the tv buffering ? Strange thing is that when the TV programme comes back on , it picks up from where it left off , which suggests an IPTV blip ?

3BB techs said my devices were too old , Smart TV 5 years old and T95 Android box 1 year old . Techs connected their android box  and after 20 minutes of playing around achieved 1000 Mbps . Is this b/s ? BTW , the bedroom TV has sometimes hit 220 Mbps speed testing .

[jas007]

I have TMN fiber in my condo. I also use Nord VPN which I can turn on and off. There's also a 5gb router installed in the room, and that's how I access the internet.  I pay for 500 down and 200 up, and that's what I get if I connect without the VPN.  Even with the VPN I sometimes get that, but not always.  

 

I just ran a Speed Test on my desktop with the VPN on 269 down, 69 up.  Usually, it's a lot faster. 

 

Anyway, for reasons I won't go into here, the router in my condo also puts out a regular wi-fi signal, not 5g.  My Apple TV connects to that as it seems to be more reliable that way.  I have Norton on my Apple TV and my download speed without using the 6G are only in the 50 mbs range.  Still, that's usually enough for any streaming service without buffering.  So if your unit is buffering a lot and hanging up while it does, I'd probably blame your equipment. Something is not right. 

[ukrules]

People don't seem to realise that speed varies greatly depending on where you're connecting to. It helps if the base speed which is measured by these speed testing services is really high to begin with - but that's all.

 

If you have 1000 Mbps connections to Bangkok yet can only download that file from say Miami at 10 Mbps - it's almost certainly nothing to do with your ISP but the fact that you're connecting almost exactly half way around the world and it may not have an optimal route back to you.

The actual measured speed from your computer to some 3BB connected server in Bangkok is mostly irrelevant when you're connecting to third party services like foreign streaming services, especially if through a VPN - the VPN could help it to continue to be real fast or really slow it down depending on how it's routed, where it is and what type of connection / how many users they have on the node you're connecting to.
 

[KannikaP]

3 hours ago, jas007 said:

There's also a 5gb router installed in the room, and that's how I access the internet.

I guess you mean a router putting out a 5GHz WiFi signal, as well as 2.4GHz.

[jas007]

1 hour ago, KannikaP said:

I guess you mean a router putting out a 5GHz WiFi signal, as well as 2.4GHz.

Yep.  It's not convenient to hot wire anything directly into the router, so I just use the wi-fi. 

 

[scubascuba3]

50mbps won't cause buffering, i used to watch Live Sky Sports at 10mbps.

 

The problem is usually the servers being used by your Wizz TV, I've heard others complain for months now.

 

My 3BB speed also drops when i use my VPN which is why i don't bother using it most of the time

Edited Thursday at 09:58 PM by scubascuba3

[Mutt Daeng]

15 hours ago, superal said:

I am with 3BB fiber and pay for V.I.P. guaranteed 200 Mbps .Bedroom TV with Ethernet often buffers using Wizz IPTV . Do a Speed Test , OOkla / Fast and they both show about 50 - 70 Mbps .No VPN is used . Daytime in my office , on my laptop using wifi , I get about 215 Mbps . Turn on my VPN ( Surf Shark ) and it drops to 20 Mbps . My phone that is using the house router , shows 200 Mbps not using a VPN .

 Do you think that the 50 - 70 Mbps speed in my bedroom  is causing the tv buffering ? Strange thing is that when the TV programme comes back on , it picks up from where it left off , which suggests an IPTV blip ?

3BB techs said my devices were too old , Smart TV 5 years old and T95 Android box 1 year old . Techs connected their android box  and after 20 minutes of playing around achieved 1000 Mbps . Is this b/s ? BTW , the bedroom TV has sometimes hit 220 Mbps speed testing .

 

46 minutes ago, scubascuba3 said:

50mbps won't cause buffering, i used to watch Live Sky Sports at 10mbps.

 

The problem is usually the servers being used by your Wizz TV, I've heard others complain for months now.

 

My 3BB speed also drops when i use my VPN which is why i don't bother using it most of the time

Have you got the VPN protocol set to Wireguard?

[KannikaP]

17 hours ago, superal said:

I am with 3BB fiber and pay for V.I.P. guaranteed 200 Mbps

I am with 3BB Fibre, in the jungle, and get 1000/500 Mb/s most of the time. Bht 749 including the router, and good service whenever needed.

Turn on my NORD VPN to UK, and it drops down to around 300 Mb/s.

[superal]

3 hours ago, Mutt Daeng said:

 

Have you got the VPN protocol set to Wireguard?

yes

[superal]

4 hours ago, scubascuba3 said:

50mbps won't cause buffering, i used to watch Live Sky Sports at 10mbps.

 

The problem is usually the servers being used by your Wizz TV, I've heard others complain for months now.

 

My 3BB speed also drops when i use my VPN which is why i don't bother using it most of the time

Just did a speed test with my S/S VPN connected to Thailand and got 46 Mbps down and 100 up . I turned off the VPN and got 220 up and down from a Bangkok server . My main reason for using a VPN is to stop being hacked or getting a virus . Is there another way of protection ? Connected by WiFi to my standard mesh router supplied by 3BB . Do you think an upgraded router would improve matters ?  

[TedG]

2 minutes ago, superal said:

Just did a speed test with my S/S VPN connected to Thailand and got 46 Mbps down and 100 up . I turned off the VPN and got 220 up and down from a Bangkok server . My main reason for using a VPN is to stop being hacked or getting a virus . Is there another way of protection ? Connected by WiFi to my standard mesh router supplied by 3BB . Do you think an upgraded router would improve matters ?  

A VPN won’t stop you from getting hacked or getting a virus.   A VPN will add overhead to your connection via encryption and such.   What lowers your throughput.  The other factors are the location of the VPN server and the capacity of the VPN server.  

[farang51]

7 minutes ago, superal said:

My main reason for using a VPN is to stop being hacked or getting a virus . Is there another way of protection ?

 

A VPN is as good as howling at the moon. It does not protect against either hackers or virus. Although, it may offer some protection if you are on a public wi-fi.

 

Common sense and knowing what you are doing is the most important point. Like, do not download exe-files from everywhere (if you are using Windows) and do not visit dangerous websites known for spreading bad stuff.

Using antivirus can be a good idea.

Do not run server services unless you need them.

 

 

[nglodnig]

 

 

Admin

Please delete

 

Edited Friday at 05:55 AM by nglodnig
screwed up cut'n'paste can't be bothered to fix it

[topt]

23 hours ago, superal said:

I am with 3BB fiber and pay for V.I.P. guaranteed 200 Mbps

 

23 hours ago, superal said:

Techs connected their android box  and after 20 minutes of playing around achieved 1000 Mbps

So what is your actual package? If you are paying for a 1000 but only getting 2-300 normally that does not sound right.

Otherwise how did the techs manage to get 1000?

[MadAtMatrix]

Here is the international bandwidth map from Thailand to the world down below. Your connection that you pay for is for domestic speeds. No ISP is going to guarantee your speed on another ISP's infrastructure. 

And stop using speedtest.net, they cache everything and you get speeds showing up on there that are not realistic. 

 

use https://testmy.net and set the server to Singapore. That will give you a better idea of the actual speed you are getting. 

 

https://internet.nectec.or.th/webstats/show_page.php?+Ymgsz9+a7B/Kf9DL7TtvP2ekUZaeCpm2Y/pZXkuuijZA92tgVnl1Daq//wJe5d15DIMT6lTqTcynXtfAj4BYZ2qTgv3+9/iFkXO/oGJlAE=

 

 

Here you can see your ISP infrastructure limits (bandwidth) inside the country. https://internet.nectec.or.th/webstats/show_page.php?+Ymgsz9+a7B/Kf9DL7TtvFfYmNWPE2x9CJ8j/oJ9c3WYFfN6bcqlf7ASp8Pf4aCIgJaAFLii+JzHZQmh+SVhOg==

[MadAtMatrix]

2 minutes ago, topt said:

 

So what is your actual package? If you are paying for a 1000 but only getting 2-300 normally that does not sound right.

Otherwise how did the techs manage to get 1000?

When you have a technician at your place doing a test, they are testing to the nearest server, and it is usually their own ISP server. Have them change the location to Phuket if you are in Chiang Mai for example, and you will see that your speed is nowhere near what it is when they test down the street. 

 

[scubascuba3]

4 hours ago, superal said:

Just did a speed test with my S/S VPN connected to Thailand and got 46 Mbps down and 100 up . I turned off the VPN and got 220 up and down from a Bangkok server . My main reason for using a VPN is to stop being hacked or getting a virus . Is there another way of protection ? Connected by WiFi to my standard mesh router supplied by 3BB . Do you think an upgraded router would improve matters ?  

Don't bother using the VPN unless you need it to access something, i only use mine to watch LIV golf as it's blocked in Thailand 

[topt]

3 hours ago, MadAtMatrix said:

When you have a technician at your place doing a test, they are testing to the nearest server, and it is usually their own ISP server. Have them change the location to Phuket if you are in Chiang Mai for example, and you will see that your speed is nowhere near what it is when they test down the street. 

 

Naturally however it has got zero to do with the question I asked the Op........

[MadAtMatrix]

17 hours ago, topt said:

Naturally however it has got zero to do with the question I asked the Op........

Just breaking it down for you short bus riders on the speeds they advertise. 

[Kopitiam]

22 hours ago, topt said:

 

So what is your actual package? If you are paying for a 1000 but only getting 2-300 normally that does not sound right.

Otherwise how did the techs manage to get 1000?

I have a 3BB Optic fibre package of 1000mbps down and 100mbps up. When I use wifi, I get 400mbps down and 100mbps up. When I connect to the router LAN port I get 1000mbps down. You don't get the full 1000mbps download speed when you use wifi.

[topt]

20 minutes ago, Kopitiam said:

You don't get the full 1000mbps download speed when you use wifi.

I don't think anybody said that you did..........

 

I have no idea what it says in 3BBs Ts and Cs but for True they say this -

Quote

For Use of the Service in Fiber Plan package 1 Gbps, the speed is the maximum speed of the signal sent from the interchange to the access equipment/router installed in the service installation area. The maximum download speed is approximately 80% or less when connecting via a LAN cable, or about 40% or lower when connecting via a Wi-Fi device (down speed Loading is a limitation of the device standard). In addition, the download speed may vary, depending on other relevant factors, such as receiving devices Transmission equipment Websites to visit, etc.

Personally I think they are just covering themselves - as witness your download speed when connected by lan cable and my 600 plus speed on wifi......

However since the OP still hasn't confirmed what plan he has it is all a bit irrelevant........

[scubascuba3]

1 hour ago, Kopitiam said:

I have a 3BB Optic fibre package of 1000mbps down and 100mbps up. When I use wifi, I get 400mbps down and 100mbps up. When I connect to the router LAN port I get 1000mbps down. You don't get the full 1000mbps download speed when you use wifi.

Yep, would be better if companies were honest and told people that

[D2Pipes]

On 11/30/2024 at 6:34 AM, scubascuba3 said:

Yep, would be better if companies were honest and told people that

If you use one of the apps to test Wi-Fi you may see that many signals are on the same channel which is why it is always better to use a LAN especially if you are experiencing buffering as the solution of can be a nightmare.  Once it took me over an hour to resolve a buffering issue and I almost gave up.

I could list a dozen different reasons as to the route cause of buffering.

 

@superal You will not experience buffering on a FHD stream if you have 30Mb/s+.  

If you have buffering try reducing the resolution to SD.

I am also using 3BB fibre and most say 3BB are the best ISP for streaming.

I have a 4 year old Android phone that is fine streaming without a VPN.

I have a 1 year old Android tablet that will continuoulsly buffer without a VPN.

Go figure!

 

I use STB's with the Amlogic range of CPU's ie S905x4 whereas the T95 uses the Allwinner H616 which should be more than good enough:-

https://gadgetversus.com/processor/amlogic-s905x4-vs-allwinner-h616/#google_vignette

I would suggest your first port of call is to try a LAN connection between your STB and the router to see it that makes any improvement but please be aware than any speed test is only an indicator:-

If you have a 5Mb/s speedtest result you will definately have problems

If you have a 500Mb/s speedtest result you may have problems

 

Also read the post:-

and you will see that many Wizz customers are having issues

Just click on the "Access Denied" ling above but please ignore the comment from:-

@CallumWK 

on page 3.  I am not a reseller, just trying to assist.

p.s. If you want me to TRY to assist with your buffering please DM me. Sorry, I have just changed my mind as so many are complaining about Wizz i suspect Wizz servers may be the route cause though I had no issues when I tested them but since then they had to change their stream provider.

p.p.s. I recommended trying a free test in the link above but I was accused of being a reseller.  I have no connection to XtreamTV whatsover.

 

Edited Monday at 12:31 PM by D2Pipes

[liddelljohn]

NORD is extremely slow in Thailand   never get more than 10mbps  , when I switch NORD off i get up to 250mbps ..Im on AIS 5g  with Samsung phone as router ,, no broadband where i live in Thailand

[superal]

58 minutes ago, liddelljohn said:

NORD is extremely slow in Thailand   never get more than 10mbps  , when I switch NORD off i get up to 250mbps ..Im on AIS 5g  with Samsung phone as router ,, no broadband where i live in Thailand

Me too . Using 3BB . Without using my Surfshark VPN I get around 220 Mbps but if using the VPN it drops to 20--40 Mbps and sometimes I cannot connect to sites at all . 

Digressing slightly but I have considered using a sim card router because that is not affected by fibre downtime but there does not appear to be many users out there who can comment or recommend .

[D2Pipes]

1 hour ago, superal said:

Me too . Using 3BB . Without using my Surfshark VPN I get around 220 Mbps but if using the VPN it drops to 20--40 Mbps and sometimes I cannot connect to sites at all . 

Digressing slightly but I have considered using a sim card router because that is not affected by fibre downtime but there does not appear to be many users out there who can comment or recommend .

I have an annual NT SIM that I use in a D-Link DWR-M930 router for streaming.

 

Using 3BB 5G Wi-Fi on a pc I have a download of 81Mb/s and with SurfShark enabled and set to Thailand location I have a download of 71Mb/s

Edited yesterday at 06:46 AM by D2Pipes
Added speedtest info

[treetops]

2 hours ago, superal said:

Digressing slightly but I have considered using a sim card router because that is not affected by fibre downtime but there does not appear to be many users out there who can comment or recommend .

 

There's been a fair bit of discussion over the last couple of years including a long thread by a guy who tested various different set-ups combining different mobile suppliers and routers IIRC.  It may be in the Mobile Devices section rather than here in IT and Computers.

 

I currently have 4 on the go between here and the UK and as with most things I would say you get what you pay for.  My routers vary from a cheap no-name Chinese one to 2 Strong branded ones and a ZTE one.  All are 4G but satisfy my requirements without the need for 5G.