WIFI Almost At A Standstill

[kingstonkid]

i know there have been issues but my wifi has been pretty good.  All of a suddent hough it is almost useless.  I have TRUE data and wondering if anyone knows what is happening.

[Henk Langeweg]

Why not ask True?

[FritsSikkink]

True helpdesk would be a good start.

You can even google them: True Call Center | True Support Center

[Upnotover]

"wifi"  "TRUE data"

 

Might be good if you actually described what the problem is.

[bkk_mike]

If available, connect with a wired connection to your router, if that's bad, then call True.

If a wired connection is good, then it's WiFi solely, which will either mean you've got an aerial problem (i.e. damaged aerial on the device you're using or the router), or possibly someone else has set up a nearby WiFi on the same channel and changing channels to a less congested one might fix it (usually possible via a setting on your router).

If there's no uncongested channels it may be time to upgrade to a new router with a newer WiFi version as 6 and later tend to handle congestion better.

There are free apps for phones to do WiFi analysis, and you can use one of those to check if there's less congested channels available.

[Watawattana]

It sounds like you are using 5G or 4G data plan?  Try switching off the power to your router, count to 10 then switch back on.

 

If that doesn't cure it then check your data allowance, maybe you've gone beyond their fair usage cap and the speed is throttled.

 

All above fails or you are unable to understand why the spreed is throttled, then yeah, best to call True.

[Celsius]

Try to top up

[Digitalbanana]

2 hours ago, kingstonkid said:

i know there have been issues but my wifi has been pretty good.  All of a suddent hough it is almost useless.  I have TRUE data and wondering if anyone knows what is happening.

Call the service provider and ask? But don't even do that until you have rebooted everything and confirmed it does not work.

[Hermes Live]

Actually we are in the middle of solar storms and that might interfere with the WiFi.

[superal]

I am having similar issues using Wizz TV . Every channel buffers even in the small hours .  Every check carried out . 300 Mbps download . Emailed them , asking if their servers were having problems but no reply . Gonna try a new IPTV company that states anti freezing technology  

[CallumWK]

16 minutes ago, superal said:

Gonna try a new IPTV company that states anti freezing technology  

 

Do they use anti-freeze?

 

[SiSePuede419]

7 hours ago, Hermes Live said:

Actually we are in the middle of solar storms

Ooooh. 

Have you tried adjusting your Brazilian Power Crystals? 😀

 

[KhunHeineken]

10 hours ago, Henk Langeweg said:

Why not ask True?

Probably because True will not tell the Truth.  

[KhunHeineken]

8 hours ago, bkk_mike said:

If available, connect with a wired connection to your router, if that's bad, then call True.

If a wired connection is good, then it's WiFi solely, which will either mean you've got an aerial problem (i.e. damaged aerial on the device you're using or the router), or possibly someone else has set up a nearby WiFi on the same channel and changing channels to a less congested one might fix it (usually possible via a setting on your router).

If there's no uncongested channels it may be time to upgrade to a new router with a newer WiFi version as 6 and later tend to handle congestion better.

There are free apps for phones to do WiFi analysis, and you can use one of those to check if there's less congested channels available.

I agree with your advice. 

 

I would just add, turn off the router for more than 10 seconds, perhaps 1 minute. 

 

I would also add moving the router, even just by 30cm and rotating it a few degrees can fix the issue.

 

Also, if the router is near any other device emitting a signal, cut the power to the other device and test again. 

 

I think you are right.  The member probably has to find a different channel, but best to try the basic troubleshooting first. 

[tlcwaterfall]

On 1/3/2025 at 2:23 PM, superal said:

I am having similar issues using Wizz TV . Every channel buffers even in the small hours .  Every check carried out . 300 Mbps download . Emailed them , asking if their servers were having problems but no reply . Gonna try a new IPTV company that states anti freezing technology  

Wizz tv in Isaan is working very well amongst family and friends in different cities. Also working well in many businesses in Udon Thani. Friends in Australia state it is working well there too. It may be the issue is not with Wizz tv at all but something at your end. Have you considered changing servers? Are you using a Vpn? Are you using ethernet or wifi? Just some items to consider which may help.