DWP life certificate.

[mancub]

Then there's this from Jan 2025  : https://www.telegraph.co.uk/money/pensions/state-pensions/dwp-pays-half-a-billion-pounds-state-pensions-to-dead/

[hotandsticky]

6 minutes ago, mancub said:

Well, in the probate case that I'm dealing with, I've had to notify them (HMRC/DWP/IP) as they've been overpaying for 10 months now. They require me to send (post ) them a form along with the death certificate so that they can check the status ! This after all the correct procedures had been followed re informing the embassy.

 

 

WOW!  That is unusual

[anchadian]

2 hours ago, MartinL said:

 

Or this ....

https://assets.publishing.service.gov.uk/media/67160776e94bb9726918ee90/Life_Certificate.pdf

 

Thanks.
Is this layout (different format from LC two years ago) the current one?

[MartinL]

5 minutes ago, anchadian said:

Thanks.
Is this layout (different format from LC two years ago) the current one?

 

That link leads to the latest form on the DWP website BUT it's different to the one I received a few days ago. That might be because the one we get is specific to us as individuals - i.e. it has the NINo so they know a lot of detail from that.

[elfpattaya]

On 1/27/2025 at 2:07 PM, OJAS said:

 

https://assets.publishing.service.gov.uk/media/67160776e94bb9726918ee90/Life_Certificate.pdf

 

I rang DWP, last night, as I have still not received my form, sent the 6th January.

They confirmed that this is the new form, but they are also accepting the old form for now.

I was hoping do to the Life Certificate over the phone, as I had done in the past, no joy however, they insist on it being posted.

[hotandsticky]

51 minutes ago, elfpattaya said:

I rang DWP, last night, as I have still not received my form, sent the 6th January.

They confirmed that this is the new form, but they are also accepting the old form for now.

I was hoping do to the Life Certificate over the phone, as I had done in the past, no joy however, they insist on it being posted.

 

 

I presume that you know that you can download the LC. 

 

You have plenty of time but it would be good to put it to bed for another couple of years.

 

 

[OJAS]

3 hours ago, elfpattaya said:

I was hoping do to the Life Certificate over the phone, as I had done in the past, no joy however, they insist on it being posted.

 

IMHO DWP surpass even Thai Immigration these days when it comes to excessive pedantry!

 

[elfpattaya]

3 hours ago, OJAS said:

IMHO DWP surpass even Thai Immigration these days when it comes to excessive pedantry!

It amazes me that they think that email is not secure, yet they think the postal service is.

[Photoguy21]

On 1/25/2025 at 4:42 PM, Badrabbit said:

Has any one received one of these, got it today, eventually got it signed at Chalong Police Station.

Cost 1000bht to send this back to DWP, surely in this day and age they should have an online form, oh well done now.

Didn't know where to post this so it's here.

The DWP is a dinosaur. It still lives in the 18th century.

[Photoguy21]

A side not e that I find strange but understandable. I can sign for these items and also for passport applications. So I am considered by the government to be honest to do this yet I am not honest to submit my own details with the qualifying credentials that could be easily checked. Strange world we live in.

[OJAS]

On 2/12/2025 at 2:51 PM, Photoguy21 said:

The DWP is a dinosaur. It still lives in the 18th century.

 

And they are by no means alone in HMG in that regard. So are HMPO when it comes to renewing passports from Thailand.

 

[lungbing]

My certificate was accepted at Wolverhampton yesterday.  That took a little over 2 weeks from posting  here. 

[Photoguy21]

On 2/13/2025 at 6:20 PM, OJAS said:

 

And they are by no means alone in HMG in that regard. So are HMPO when it comes to renewing passports from Thailand.

 

Exactly. Seems a little backward to me

[MartinL]

Well, there's a first!!

 

After sending my Life Cert. and seeing it was delivered on 10th. April, I got an SMS from DWP today saying "We have processed your Life Certificate. You do not need to contact us".

 

No need for the usual check phonecall now. Good!

 

Has anybody else received such a message?

 

Is there a miniscule amount of modernisation afoot in DWP? Has their customer service upped its game a little?

[Mutt Daeng]

9 hours ago, MartinL said:

Well, there's a first!!

 

After sending my Life Cert. and seeing it was delivered on 10th. April, I got an SMS from DWP today saying "We have processed your Life Certificate. You do not need to contact us".

 

No need for the usual check phonecall now. Good!

 

Has anybody else received such a message?

 

Is there a miniscule amount of modernisation afoot in DWP? Has their customer service upped its game a little?

Yes, I got the SMS message as well.

[Crossy]

DWP could certainly go to online verification.

 

I receive a small monthly pension from the Financial Assurance Scheme (FAS) which provides financial assistance to members of defined benefit pension schemes who lost all or part of their pension following their scheme becoming insolvent.

 

FAS is funded by the DWP.

 

Every year or so I get an email requesting that I prove I'm still breathing via an app "MyPensionID", once set up (one time and easy) all I have to do is run the app, enter the personal number that comes in the email, and take a video selfie (you need to blink). A short time later I get a confirmation email saying all is good.

 

It's not beyond the realms of possibility for them to expand the system to state pensions.

 

But of course it's the UK government 😞 

[Badrabbit]

19 hours ago, MartinL said:

Well, there's a first!!

 

After sending my Life Cert. and seeing it was delivered on 10th. April, I got an SMS from DWP today saying "We have processed your Life Certificate. You do not need to contact us".

 

No need for the usual check phonecall now. Good!

 

Has anybody else received such a message?

 

Is there a miniscule amount of modernisation afoot in DWP? Has their customer service upped its game a little?

Yes I received the same message.