Thai EMS tracking - need sniffer dogs

[ronnie50]

While Thai EMS works quite well most of the time when getting new passports delivered domestically, their EMS tracking system leaves something to be desired. Five days ago I was given a domestic tracking number for something being EMS'd to me in Bangkok (from Bangkok). The number still isn't recognized in Thai EMS tracking. Likewise, an EMS letter I sent abroad got as far as the transit country (Japan) a week ago, and the destination post office still has no record of the tracking number. Real hit and miss.

[KhunBENQ]

1 hour ago, ronnie50 said:

Likewise, an EMS letter I sent abroad got as far as the transit country (Japan) a week ago, and the destination post office still has no record of the tracking number. Real hit and miss.

This might be due to the destination countries customs/postal check.

That happens before the letter is forwarded to the postal organization.

I know lenghty delays from Frankfurt (Germany).

[KhunBENQ]

1 hour ago, ronnie50 said:

Five days ago I was given a domestic tracking number for something being EMS'd to me in Bangkok (from Bangkok).

Here something is really wrong.

Five days domestically?

Time to research with the sender and the Thai post.

[ukrules]

Sometimes you need to go to the local delivery office and make enquiries - then perhaps they can get things moving for you.

 

[Andrew Dwyer]

13 minutes ago, ukrules said:

Sometimes you need to go to the local delivery office and make enquiries - then perhaps they can get things moving for you.

 

Yup, was waiting for a letter from the U.K. and today is the 19th day.

Went to the local delivery office and showed them my drivers licence ( name and address ), lots of “ no have, no have “, 1 hour later they posted it in my box !

 

Sometimes they just need reminding that these things don’t deliver themselves !

[ukrules]

6 minutes ago, Andrew Dwyer said:

Sometimes they just need reminding that these things don’t deliver themselves !

 

Yeah when something similar happened to me I went down there and said - I know it's here - get it.

They took me in the back and there were racks full of mail, after about 5 or 10 minutes they found it and handed it over. I was a little surprised, in the UK they would just tell you to go away.

 

[arick]

You can just message them on Facebook Thai post and on messenger

[Kasset Tak]

I have had similar problems, especially when people use 3rd party companies in Bangkok to send by Thailand post. I get a tracking number, that is then not in the EMS system, and sometimes it takes days before it's finally registered in the online system, and few times the package have been delivered with another EMS tracking number on it.

 

And to/from abroad (home)... I had a package sitting at the airport back home for 5 weeks according to the EMS, then it was finally sent to Thailand, and arrived at my house less than 24 hours after arriving in Bangkok... and I live 400 km from Bangkok. 

[ronnie50]

3 hours ago, Kasset Tak said:

I have had similar problems, especially when people use 3rd party companies in Bangkok to send by Thailand post. I get a tracking number, that is then not in the EMS system, and sometimes it takes days before it's finally registered in the online system, and few times the package have been delivered with another EMS tracking number on it.

Thanks. The domestic EMS finally showed up today on Thai Post EMS Tracking - six days after I was given the number by the sender. Still no clue what happened to the tracking (letter) overseas. Still says arrived at transit location (Haneda) on 1 March. I posted it personally at a Thai Post Office on 25 February. To the clerk's credit, she did say it could take up to three weeks (regular airmail with tracking number). It  cost 260 THB. To full EMS overseas, just a letter, they wanted 1,200 THB. Not sure outcome would be any different!

[Freddy42OZ]

I work for a German company that monitors international postal services. 

I get sent dozens of letters a week from all over the world and have to record the date and time of arrival, the code of the item, postmark date, condition of the envelope, etc 

It seems to be very rare for mail to not arrive, although mail from China often takes a while to get to me.