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Posted
On 4/8/2025 at 9:16 AM, LatPhrao said:

...The VOIP  hardware died...

 

What makes you say that the VOIP hardware died? Over the past four weeks, I made several VOIP calls from Switzerland to landline numbers in the USA and Japan and a mobile number in Switzerland.

The single biggest problem in communication is the illusion that it has taken place. — George Bernard Shaw

 

Posted
On 4/12/2025 at 4:27 PM, Maestro said:

 

What makes you say that the VOIP hardware died? Over the past four weeks, I made several VOIP calls from Switzerland to landline numbers in the USA and Japan and a mobile number in Switzerland.

The Vonage issued  modem? device stopped working/went dark could not be reset/restarted.  aka it died

Posted
On 4/8/2025 at 2:38 PM, spidermike007 said:

That is simply not a helpful reply for the question the OP had. It is very difficult to get through to Wells Fargo customer service using Whatsapp. 

 

I use Fanytel. Their prices are reasonable for incoming and outgoing calls internationally, and they also have incoming and outgoing SMS which can be very convenient. Plus you're able to get a dedicated phone number. 

Never heard of it and name Fanytel never came up in searches for a voip provider, BUT google searching the name it showed up with detailed info and positive reviews.  who knew.

Posted

While waiting Vonage to send new hardware replacement, I cast about for telephone service provider and went with NuaCom. Operating out of Ireland customer service called my Thai cell number to consult.   I went with them, a pricey one month contract of U$58 got me software to install on cellphone and computer.  And follow up customer support.   It ain't pretty, the telephone pad for dialing/receiving and,  overpriced but it does work.  I could port my Vonage telephone over to NuaCom number, so able to receive incoming calls to Vonage number.    New Vonage equipment should arrive before end of month and will then discontinue NuaCom, a useful if pricey emergency solution.   And FYI, Vonage would only ship replacement equipment to a US address.  Getting it from US to Thailand via Fedex was on me.  

Posted
4 hours ago, LatPhrao said:

The Vonage issued  modem? device stopped working/went dark could not be reset/restarted.  aka it died

 

Seeing that the use of the Vonage VOIP service needs a modem or some kind of adapter or other device issued by Vonage, it would be an unlikely substitute for the OP as a replacement for the Skype service he currently uses.

The single biggest problem in communication is the illusion that it has taken place. — George Bernard Shaw

 

Posted
23 hours ago, Maestro said:

 

Seeing that the use of the Vonage VOIP service needs a modem or some kind of adapter or other device issued by Vonage, it would be an unlikely substitute for the OP as a replacement for the Skype service he currently uses.

True, with the small amount of calls to landlines (banks, Tax man etc) I would not go with Vonage. I have started using Viber and it is very good reception and no problems with the line connection (mobile to landline in the UK). 

Posted
On 4/9/2025 at 9:13 AM, PomPolo said:

I stand corrected on this team just done a web search and can't see anything about existing Skype credit being transferred to teams, but there have been a few other AN topics on the go about Skype and fairly sure someone has said that previously it would which I think is where I got that idea from.

The Microsoft email said

Existing calling and Skype Number subscriptions will continue to automatically renew until 3 April 2025. After May 2025, those with active Skype Credits and subscriptions can continue to enjoy these paid features and use the Skype Dial Pad from the Skype web portal and within Teams Free. To transfer your Skype Number, contact your new network provider or learn more here.”

Posted
On 4/7/2025 at 6:07 PM, PomPolo said:

the main issue teams have is you can't have a Skype Number so someone can call or SMS you which is the main reason I am looking for something else,

Can’t you? 
 

Quote

Existing calling and Skype Number subscriptions will continue to automatically renew until 3 April 2025. After May 2025, those with active Skype Credits and subscriptions can continue to enjoy these paid features and use the Skype Dial Pad from the Skype web portal and within Teams Free. To transfer your Skype Number, contact your new network provider or learn more here.

I haven’t investigated as I don’t use one but this section of the email suggests you may be able to.

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