Report Phuket International Airport Responds to Baggage Handling Issue

[webfact]

Picture courtesy of Matichon

 

Phuket International Airport found itself in a bit of a tangle today as technical issues hit their baggage handling system. The glitch rendered conveyor belts No. 3 and No. 4 in the International Passenger Terminal useless. Airport authorities have scrambled to get tech experts on the scene to sort the snafu swiftly.

 

As a result, Phuket airport (HKT) staff were forced into action, physically transferring passenger luggage to working conveyor belts No. 1 and No. 2.

 

This swift manoeuvre ensures that bags continue flowing into the In-Line Baggage Screening System without disruption.

 

 

 

Collaboration with airlines is ongoing, and the airport has mobilised their public relations team to assist and inform passengers.

 

In light of potential delays and inconvenience, the airport has apologised and is standing by to provide further information.

 

Affected travellers are urged to reach out via the Phuket Airport (HKT) Call Center at +66 76 35 1111 or +66 76 35 1801 for assistance.

 

While the glitch has been a cause for concern, swift response and effective communication are mitigating its effects.

 

 

  Adapted by ASEAN Now from NBT World 2025-04-24

 

 

 

[Tropicalevo]

1 hour ago, webfact said:

The glitch rendered conveyor belts No. 3 and No. 4 in the International Passenger Terminal useless.

 

From what I have seen here, this is normal for Thai written software and apps.

[JoePai]

Phuket airport (HKT) staff were forced into action

 

as opposed to staff sitting around and doing nothing ?