Wise transfer lost

[bondjames007]

I transfer regular to the same person via wise to KBANK for 2 years without any issues,  but for some reason,  On Monday,   I did a transfer of 2,000 baht 

and the recipient has not yet received the money.

 

I have contacted wise who have asked for the recipients Bank statement,  which I have sent to wise who will investigate.

 

Wise app says transfer was completed successfully on the Monday.

 

Anyone else have a similar issue with money not received when making a transfer with WISE ? 

 

[MJCM]

Yep same here to an scb account. Initiated on the 19th but still not arrived 

[scubascuba3]

Issues with Wise transfers currently, I thought it was just Bangkok Bank but it sounds like other banks too. I suspect it's to do with Tranglo who replaced Kasikorn as an intermediary 

[bondjames007]

13 hours ago, MJCM said:

Yep same here to an scb account. Initiated on the 19th but still not arrived 

Did you receive you money,  its 4 days for me till no transfer

 

[Art11]

Similar issue. Before it was ok and fast when Kasikorn showed as partner. Now  still waiting 4 days through Tranglo partner. Sum a few thousands bahts.

[Imd8ta]

After all the the great things I read here about Wise I decided to sign up. Immediately a transfer of $241.00  from my Citi account was sent to somewhere without my knowledge. Nobody could tell me where it went or why. I had to get a new credit card and delete my Wise account as a result.

[Photoguy21]

Nothing lost but it is taking considerably longer for Wise to make a transfer.

[MJCM]

6 hours ago, bondjames007 said:

Did you receive you money,  its 4 days for me till no transfer

 

nope not yet, it’s under investigation with wise and they get back to me in approximately 5 days as said in their email

[KhunBENQ]

Alarming news.

Time to prepare for another method?

[KhunBENQ]

3 hours ago, Imd8ta said:

After all the the great things I read here about Wise I decided to sign up. Immediately a transfer of $241.00  from my Citi account was sent to somewhere without my knowledge. Nobody could tell me where it went or why. I had to get a new credit card and delete my Wise account as a result.

This is a unique story.

Never read anything similar.

And as I understand it's gone from your cc.

And the cc issuing bank can't tell where it went and get it back?

 

Your device (phone, tablet...) is not compromised by chance?

[Quentin Zen]

I signed up, but won't use it.   I do the old-fashioned wire transfer.  If it's a weekly or monthly thing, maybe I'll have to find a better way.  it seems like Wise is not that way.

[scubascuba3]

39 minutes ago, Quentin Zen said:

I signed up, but won't use it.   I do the old-fashioned wire transfer.  If it's a weekly or monthly thing, maybe I'll have to find a better way.  it seems like Wise is not that way.

Usually it's fine, has been for years, probably worth avoiding for a month or two while they sort out the issues 

[Magictoad]

Mine have been faster than ever. Sending to Krungsri and Bangkok bank.

5 minutes to Krungsri.

[scubascuba3]

Just now, Magictoad said:

Mine have been faster than ever. Sending to Krungsri and Bangkok bank.

5 minutes to Krungsri.

how big a transfer? I've only seen issues with small transfers so far

[Digitalbanana]

21 hours ago, scubascuba3 said:

Issues with Wise transfers currently, I thought it was just Bangkok Bank but it sounds like other banks too. I suspect it's to do with Tranglo who replaced Kasikorn as an intermediary 

I just sent about 900USD using Wise to KBank, it took 4-5 seconds.

[Photoguy21]

Made a transfer today and it took only a few seconds to be received

[scubascuba3]

Just now, Photoguy21 said:

Made a transfer today and it took only a few seconds to be received

small transfer? 

[Photoguy21]

Just now, scubascuba3 said:

small transfer? 

Only small but the last few days even small amounts have taken a couple of days to get through.

[scubascuba3]

Just now, Photoguy21 said:

Only small but the last few days even small amounts have taken a couple of days to get through.

I've only heard of issues with small transfers, a few thousand, maybe a different process for those

[Photoguy21]

1 minute ago, scubascuba3 said:

I've only heard of issues with small transfers, a few thousand, maybe a different process for those

I sent Baht 12,000 and it took literally seconds to get to the bank

[davb]

22 minutes ago, Photoguy21 said:

Only small but the last few days even small amounts have taken a couple of days to get through.

That's the same with me and Bangkok Bank. It was really fast for the past couple of months, but now takes a day.

[hotandsticky]

25 minutes ago, Photoguy21 said:

Only small but the last few days even small amounts have taken a couple of days to get through.

 

A friend just transferred his monthly pension and received a message to say Monday.

 

 

I transferred £50 as a test and it took 6 seconds.

 

We both transferred from balances held with WISE.

[treetops]

22 hours ago, scubascuba3 said:

Issues with Wise transfers currently, I thought it was just Bangkok Bank but it sounds like other banks too. I suspect it's to do with Tranglo who replaced Kasikorn as an intermediary 

 

Tranglo certainly seem to be popping up a lot but maybe that's because there's a lot of issues at the moment.  Tranglo have been a partner for over a year without much mention.

 

I've posted in another thread that a potential reason is the recent imposition of ISO 20022 messaging format on transactions which has ruled a lot of banks out of the process altogether and I suspect is causing some teething problems with others.

[treetops]

3 minutes ago, hotandsticky said:

A friend just transferred his monthly pension and received a message to say Monday.

 

 

I transferred £50 as a test and it took 6 seconds.

 

We both transferred from balances held with WISE.

 

Which Thai banks?  I would bet yours wasn't to Bangkok Bank.

[hotandsticky]

Just now, treetops said:

 

Which Thai banks?  I would bet yours wasn't to Bangkok Bank.

 

 

True, it was Kasikorn ........my friend's was BKK.

[treetops]

4 minutes ago, hotandsticky said:

True, it was Kasikorn ........my friend's was BKK.

 

From what I've read here and elsewhere, Bangkok Bank seems now to be always next day at 2:00pm if the transfer is initiated after about 10:00 or 11:00am Thai time (up to £25,000) and getting the "International Transfer" annotation all the time now.  Don't know if that change is here to stay but I suspect so.

[Stocky]

No issues with recent transfers from Singapore, to Kasikorn and Siam Commercial. Just checking the transaction receipts I note the last 4 transfers have used Tranglo as the partner bank, didn't notice any difference, all arrived in seconds, largest was THB100k, smallest THB4k.

[hotandsticky]

2 minutes ago, treetops said:

 

From what I've read here and elsewhere, Bangkok Bank seems now to be always next day at 2:00pm if the transfer is initiated after about 10:00 or 11:00am Thai time (up to £25,000) and getting the "International Transfer" annotation all the time now.  Don't know if that change is here to stay but I suspect so.

 

 

Other friends have often referenced the 2 pm transaction time so I also suspect that you are right.