DLT Phuket - Licence Renewal Process

[gravity101]

Anyone renew their driving licence at the Phuket office recently? I was told to go with required docs and the proof of e-learning. I duly went and the lady at the counter seemed very angry, and asked me, have I booked an appointment. I said I was told I just to come down for photo and get a new DL, and anyway the Queue app is fully booked all year and next year (I suspect its been closed(blocked out) in reality for Phuket. PN has some slots for the end of July.). She then said, come tomorrow, not sure what or why she said that. Anyone know the current process for renewal?  TIA

[stevenl]

Yes, appointment online.

If the lady said 'come tomorrow ' i would trust that.

[zzzzz]

go at 7:30 , line up in front of the door on the left side , ( dont sit down and wait) 
make sure you have completed the online test and have all ur docs in order

[DFPhuket]

I was there a couple of months ago for my renewal. I walked in and showed them: 

• Original five-years thai driving license
• Passport with copies of the detail and visa stamps
• Certificate of Residence
• Medical certificate
• e-Learning QR showing I completed it

The docs were reviewed and I was given a slip of paper showing the date and time to return to take the reaction and traffic light tests. That date was about a 3 or 4 weeks later. I went on the assigned day to take those two tests and got my license. 

 

I did create an an account the the DLT Smart Queue app and like you found, every date showed full. I just logged an looked today and it's the same - all dates for Phuket are full for all of 2025. 

[gravity101]

On 6/26/2025 at 7:48 AM, DFPhuket said:

I was there a couple of months ago for my renewal. I walked in and showed them: 

• Original five-years thai driving license
• Passport with copies of the detail and visa stamps
• Certificate of Residence
• Medical certificate
• e-Learning QR showing I completed it

The docs were reviewed and I was given a slip of paper showing the date and time to return to take the reaction and traffic light tests. That date was about a 3 or 4 weeks later. I went on the assigned day to take those two tests and got my license. 

 

I did create an an account the the DLT Smart Queue app and like you found, every date showed full. I just logged an looked today and it's the same - all dates for Phuket are full for all of 2025. 

Ita crazy how fluid the process is. They have to be the worst government department to deal with. Improvised chaos.

 

So I muddled my way through it. As of yesterday the RENEWAL process is:

 

Come before 8am, earlier the better as there is a loose queue system of sorts. Sit/stand under the tent for renewals only. At 8am a lady comes around and gives everyone a Thai form with a queue number written on it. This is for their use only. This is limited to 100 a day, so be prepared to hustle if you see you're going to miss out. Yesterday there were more than 100 trying. Seems sitting is best as she gives queue numbers to those sitting first and regards that as the start of the queue.

 

All 100 are then taken upstairs where 2 queues are formed, one for Thais, one for foreigners and your docs are checked and kept. Passport, old DL, medical certificate, residence certificate, copies of passport and visa page. You show them your e-learning completion receipt also at this point. This was done in about an hour for all.

 

You're told to come back at 1pm sharp and hang around counter 5, where a guy calls you up one by one in queue order it seems for the reaction test (pedals) and the obligatory red green yellow test.

 

Take docs and pay for licence with new queue number the guy gave you. Take docs, keep passport and put in the camera ladies basket and wait for her to call you up for a photo and driving licence to be made.

 

Hope this helps someone.

[Chalong circle]

Do you know if you can renew in another province  that the one where you live ? For Thai people it is possible, but for foreigners, not sure...